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Phone Jobs in Washington (NOW HIRING)

ComForCare

Male Caregivers (To Phone Screen)

Chantilly, VA · On-site

$14.50 - $18.50/hr

Responsive recruiter 1 Live your best life possible while helping others live theirs Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every ...

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Phone information

See Washington salary details

$10

$18

$29

How much do phone jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for phone in Washington is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.62 per hour, depending on experience, location, and employer.

What is a phone job?

Phone jobs are positions where the primary duties involve making or receiving calls as part of customer service, sales, technical support, or telemarketing. Employees in these roles communicate with customers or clients over the phone to provide information, solve problems, or sell products and services. Phone jobs can be found in call centers, help desks, and many businesses that require direct customer interaction. These roles often require strong communication skills, patience, and the ability to handle difficult conversations. Many phone jobs can also be done remotely, allowing for flexible work arrangements.

What are some common challenges faced by phone support representatives, and how can they effectively manage high call volumes?

Phone support representatives often encounter high call volumes, which can lead to stress and time management challenges. To manage this, it's important to prioritize calls, make use of call scripts for common issues, and utilize any call management software provided by the employer. Effective communication skills, patience, and the ability to remain calm under pressure are also essential. Employers typically offer training and support to help representatives handle busy periods and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a phone sales representative, and why are they important?

To thrive as a Phone Sales Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes sales certifications is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills are crucial for building rapport, overcoming objections, and consistently meeting sales targets in a fast-paced environment.

What is the difference between Phone vs Customer Service Representative?

AspectPhoneCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma; training in customer service and product knowledge
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageCommonly used in telecommunications, sales, and support rolesUsed across various industries including retail, tech, and healthcare

The term "Phone" typically refers to roles involving communication via phone, often in support or sales contexts. A Customer Service Representative is a specific job title that frequently involves phone communication but also includes other channels like email or chat. While both roles require strong communication skills and customer focus, "Phone" emphasizes the communication medium, whereas "Customer Service Representative" describes the job function across multiple channels.

What cities in Washington are hiring for Phone jobs?

Cities in Washington with the most Phone job openings:

Phone jobs near you
Infographic showing various Phone job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,710 per year, or $18.1 per hour.

Cashier / Phone Operator

Beyer Volvo of Falls Church

Falls Church, VA • On-site

$12.50 - $17/hr

Full-time

Re-posted 7 days ago

Job description

The Beyer Automotive Group is a family ran business, currently selling and servicing Volvo, Land Rover, Kia, Subaru, Mazda, and Volkswagen across greater Washington DC and Shenandoah Valley at five separate locations.

Are you looking for a team-based environment and a great place to expand and grow your career? Apply today!

RESPONSIBILITIES:

  • Prepare sales and service gas tickets for the accounting department
  • Calculate and process the customer’s bill using the dealership’s computer system
  • High Visibility Position: Handle customer follow-up and complaints with integrity and poise
  • Verifies accuracy of the guest's bill using the dealership's computer system and closing paid tickets. 
  • Maintains accurate vehicle inventory. 
  • Filing daily 
  • Switchboard operating 
  • Ability to handle multiple tasks at once

REQUIREMENTS:

  • Computer Skills must be A+-proficiency in Excel and customer database interfaces. 
  • Superior customer service skills
  • Excelling communication skills and high attention to detail
  • Ability to multi-task
  • High school diploma or equivalent
  • Proficiency in Microsoft Word and Excel
  • Dealership experience
  • Ability to work some evenings and weekends
  • Professional personal appearance

Apply