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Phone Jobs in Washington (NOW HIRING)

MANTECH

Phone Technician

Chantilly, VA · On-site

$38K - $39K/yr

MANTECH  seeks a motivated, career and customer-oriented Phone Technician to join our team in Chantilly, VA. In this role, you are responsible for the installation, maintenance, and support of ...

MANTECH

Phone Technician

Mclean, VA · On-site

$38K - $38K/yr

MANTECH  seeks a motivated, career and customer-oriented Phone Technician to join our team in McLean, VA. In this role, you are responsible for the installation, maintenance, and support of ...

MANTECH

Phone Technician

Chantilly, VA · On-site

$38K - $39K/yr

MANTECH  seeks a motivated, career and customer-oriented Phone Technician to join our team in Chantilly, VA. In this role, you are responsible for the installation, maintenance, and support of ...

ManTech International

Phone Technician

Mclean, VA · On-site

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

MANTECH seeks a motivated, career and customer-oriented Phone Technician to join our team in McLean, VA. In this role, you are responsible for the installation, maintenance, and support of ...

MANTECH

Phone Technician

Mclean, VA · On-site

$38K - $38K/yr

MANTECH  seeks a motivated, career and customer-oriented Phone Technician to join our team in McLean, VA. In this role, you are responsible for the installation, maintenance, and support of ...

ManTech

Phone Technician

Mclean, VA · On-site

$75K - $125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

MANTECH seeks a motivated, career and customer-oriented Phone Technician to join our team in McLean, VA. In this role, you are responsible for the installation, maintenance, and support of ...

ManTech International

Phone Technician

Chantilly, VA · On-site

$97K - $161K/yr

  • Medical

  • Life

  • Retirement

  • PTO

MANTECH seeks a motivated, career and customer-oriented Phone Technician to join our team in Chantilly, VA. In this role, you are responsible for the installation, maintenance, and support of ...

ManTech

Phone Technician

Chantilly, VA · On-site

$97K - $161K/yr

  • Medical

  • Life

  • Retirement

  • PTO

MANTECH seeks a motivated, career and customer-oriented Phone Technician to join our team in Chantilly, VA. In this role, you are responsible for the installation, maintenance, and support of ...

MANTECH

Phone Technician Lead

Mclean, VA · On-site

$44K - $57K/yr

MANTECH  seeks a motivated, career and customer-oriented Phone Technician Lead to join our team in  McLean, VA. In this role, you are responsible for the installation, maintenance, and support of ...

MANTECH

Phone Technician Lead

Mclean, VA · On-site

$44K - $57K/yr

MANTECH  seeks a motivated, career and customer-oriented Phone Technician Lead to join our team in  McLean, VA. In this role, you are responsible for the installation, maintenance, and support of ...

ManTech

Phone Technician Lead

Mclean, VA

$119K - $199K/yr

  • Medical

  • Life

  • Retirement

  • PTO

MANTECH seeks a motivated, career and customer-oriented Phone Technician Lead to join our team in McLean, VA. In this role, you are responsible for the installation, maintenance, and support of ...

ManTech International

Phone Technician Lead

Mclean, VA · On-site

$119K - $199K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Lead and mentor a team of Phone Technicians, supporting all facets of telephone installation, maintenance, and hardware troubleshooting a variety of telephone hardware (VoIP and legacy systems)

AT and T

Phone Installation Technician (Government)

Mclean, VA · On-site

$69K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AT&T has an opening for a Phone Installation Technician responsible for the installation, maintenance, and support of telecommunications systems, including VoIP and legacy phone systems Job Duties ...

AT&T

Phone Installation Technician (Government)

Mclean, VA · On-site

$69K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

AT&T has an opening for a Phone Installation Technician responsible for the installation, maintenance, and support of telecommunications systems, including VoIP and legacy phone systems Job Duties ...

GDIT

Phone Technician - Secret clearance

Arlington, VA

$33.97 - $41.47/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Phone Services, Telecommunication Systems, Telecommunication Technologies Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Phone Technician Make ...

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All JobsPhone JobsPhone Jobs in Washington

Phone information

See Washington salary details

$10

$18

$29

How much do phone jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for phone in Washington is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.62 per hour, depending on experience, location, and employer.

What is a phone job?

Phone jobs are positions where the primary duties involve making or receiving calls as part of customer service, sales, technical support, or telemarketing. Employees in these roles communicate with customers or clients over the phone to provide information, solve problems, or sell products and services. Phone jobs can be found in call centers, help desks, and many businesses that require direct customer interaction. These roles often require strong communication skills, patience, and the ability to handle difficult conversations. Many phone jobs can also be done remotely, allowing for flexible work arrangements.

What are some common challenges faced by phone support representatives, and how can they effectively manage high call volumes?

Phone support representatives often encounter high call volumes, which can lead to stress and time management challenges. To manage this, it's important to prioritize calls, make use of call scripts for common issues, and utilize any call management software provided by the employer. Effective communication skills, patience, and the ability to remain calm under pressure are also essential. Employers typically offer training and support to help representatives handle busy periods and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a phone sales representative, and why are they important?

To thrive as a Phone Sales Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes sales certifications is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills are crucial for building rapport, overcoming objections, and consistently meeting sales targets in a fast-paced environment.

What is the difference between Phone vs Customer Service Representative?

AspectPhoneCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma; training in customer service and product knowledge
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageCommonly used in telecommunications, sales, and support rolesUsed across various industries including retail, tech, and healthcare

The term "Phone" typically refers to roles involving communication via phone, often in support or sales contexts. A Customer Service Representative is a specific job title that frequently involves phone communication but also includes other channels like email or chat. While both roles require strong communication skills and customer focus, "Phone" emphasizes the communication medium, whereas "Customer Service Representative" describes the job function across multiple channels.

What cities in Washington are hiring for Phone jobs?

Cities in Washington with the most Phone job openings:

Phone jobs near you
Infographic showing various Phone job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,710 per year, or $18.1 per hour.

Phone Technician

MANTECH

Chantilly, VA • On-site

$38K - $39K/yr

Full-time

Re-posted 11 days ago

ManTech rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

33rd of 244 rated software companies

Job description

MANTECH seeks a motivated, career and customer-oriented Phone Technician to join our team in Chantilly, VA. In this role, you are responsible for the installation, maintenance, and support of telecommunications systems, including VoIP and legacy phone systems, ensuring high-quality service delivery across Northern Virginia.

Responsibilities include, but are not limited to:  

  • Support all facets of telephone installation, maintenance, and hardware troubleshooting a variety of telephone hardware (VoIP and legacy systems).
  • Execute infrastructure tasks, including pulling, terminating, and dressing cabling in strict accordance with industry regulations and Sponsor standards.
  • Diagnose and resolve complex technical issues, including faulty connections, dropped calls, and hardware malfunctions.
  • Provision and configure telephony features, including call routing, voicemail systems, extensions, and standard phone features.
  • Local travel is required between customer buildings throughout Northern Virginia, with the potential for temporary assignments to alternate locations in support of special projects.
  • Work standard 8-hour shifts scheduled within the core operational window of 6:00 a.m. – 6:00 p.m. Maintain flexibility to support mission-critical operations, work extended hours during peak periods and respond to last-minute emergency requests.

Minimum Qualifications:

  • High School Diploma with 8+ years of experience, an associate’s degree with 6+ years of experience, or a bachelor’s degree with 4+ years of experience.
  • Excellent knowledge of various cabling methodologies, industry standards, troubleshooting techniques, and reading/understanding cable run lists.
  • Experience with installing endpoints including but not limited to desktop IT equipment, printers, VoIP and digital phones, network switches.
  • Experience in resolving technical problems and answering queries involving computer hardware, network, and telecommunications systems.

Preferred Qualifications:  

  • Experience with implementation on Sponsor’s network LAN infrastructure.
  • Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job.

Clearance Requirements:

  • Must have a current/active TS/SCI with Polygraph.

Physical Requirements:  

  • Must be able to remain in a stationary position at least 25% of the time. Constantly operate a computer, phone, and other office equipment for extended periods of time.
  • Must be able to move/traverse within and between buildings and offices majority of the time, position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces.
  • Must be able to move Audio/Visual or Computer equipment weighing 50+ pounds, some equipment may require team-lift or the use of carts. Ascends/descends a ladder, 10+ feet high while pulling cables and adjusting equipment.

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