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Phone Jobs in Alabama (NOW HIRING)

Phone Operator

Huntsville, AL · On-site

$16 - $20/hr

Must be able to prioritize phone calls and multitask. * Must be able to complete calls and necessary follow-up in a timely manner. * Must be professional, polite, and patient to the needs of others.

Phone Operator

Huntsville, AL

$16 - $20/hr

Must be able to prioritize phone calls and multitask. * Must be able to complete calls and necessary follow-up in a timely manner. * Must be professional, polite, and patient to the needs of others.

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

Fairhope Office 188 Hospital Drive, Fairhope, AL 36532 Located on the campus of Thomas Hospital Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team ...

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

Fairhope Office 188 Hospital Drive, Fairhope, AL 36532 Located on the campus of Thomas Hospital Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team ...

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

Fairhope Office 188 Hospital Drive, Fairhope, AL 36532 Located on the campus of Thomas Hospital Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team ...

Based pay is $14.50 an hour plus commission on every screen and battery device repair. Tech also receives regular Batteries Plus Commission on Key Fob battery and program installs, car battery ...

Based pay is $14.50 an hour plus commission on every screen and battery device repair. Tech also receives regular Batteries Plus Commission on Key Fob battery and program installs, car battery ...

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Showing results 1-20

Phone information

See Alabama salary details

$8

$14

$23

How much do phone jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for phone in Alabama is $14.51, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $15.67 per hour, depending on experience, location, and employer.

What is a phone job?

Phone jobs are positions where the primary duties involve making or receiving calls as part of customer service, sales, technical support, or telemarketing. Employees in these roles communicate with customers or clients over the phone to provide information, solve problems, or sell products and services. Phone jobs can be found in call centers, help desks, and many businesses that require direct customer interaction. These roles often require strong communication skills, patience, and the ability to handle difficult conversations. Many phone jobs can also be done remotely, allowing for flexible work arrangements.

What are some common challenges faced by phone support representatives, and how can they effectively manage high call volumes?

Phone support representatives often encounter high call volumes, which can lead to stress and time management challenges. To manage this, it's important to prioritize calls, make use of call scripts for common issues, and utilize any call management software provided by the employer. Effective communication skills, patience, and the ability to remain calm under pressure are also essential. Employers typically offer training and support to help representatives handle busy periods and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a phone sales representative, and why are they important?

To thrive as a Phone Sales Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes sales certifications is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills are crucial for building rapport, overcoming objections, and consistently meeting sales targets in a fast-paced environment.

What is the difference between Phone vs Customer Service Representative?

AspectPhoneCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma; training in customer service and product knowledge
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageCommonly used in telecommunications, sales, and support rolesUsed across various industries including retail, tech, and healthcare

The term "Phone" typically refers to roles involving communication via phone, often in support or sales contexts. A Customer Service Representative is a specific job title that frequently involves phone communication but also includes other channels like email or chat. While both roles require strong communication skills and customer focus, "Phone" emphasizes the communication medium, whereas "Customer Service Representative" describes the job function across multiple channels.

What are the most commonly searched types of Phone jobs in Alabama?

The most popular types of Phone jobs in Alabama are:

What cities in Alabama are hiring for Phone jobs?

Cities in Alabama with the most Phone job openings:

Infographic showing various Phone job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $30,179 per year, or $14.5 per hour.

Phone Operator

OneOncology LLC

Huntsville, AL • On-site

$16 - $20/hr

Full-time

Posted 9 days ago


OneOncology rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

Clearview Cancer Institute is north Alabama's leading cancer treatment facility. For over 30 years Clearview Cancer Institute has provided leading-edge treatment and compassionate care to those diagnosed with cancer or blood disorders. Clearview offers every service and amenity needed in an outpatient setting and our dedication to research and involvement in Phase I-IV clinical trials gives our patients the opportunity to receive potentially life-saving treatment options.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Job Purpose
The purpose of the Telephone Operator/Centralized Scheduler is to support Oncology Specialties by operating the telephones and connecting callers to the appropriate person. Other duties include confirming, cancelling, and rescheduling appointments.
Essential Job Functions
  • Answer a high volume of calls in a timely manner and transfer and or/take detailed messages according to company standards.
  • Maintain detailed and accurate call record.
  • Distribute information to the appropriate person or department in a timely manner.
  • Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures.
  • Establish and maintain effective working relationships with coworkers, supervisors, and the general public.
  • Schedule and confirm patient appointments.
  • Answer telephones and direct calls to appropriate staff.
  • Receive and route messages and documents as needed.
  • Perform reminder and no show calls.
  • Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications as needed to do work assigned.
  • Perform various clerical and administrative functions as needed.
  • Transmit information or documents as needed, using computer, mail, or fax machine.
  • Other duties as assigned.

Qualifications
  • Excellent telephone etiquette skills.
  • Must be organized.
  • Must be able to prioritize phone calls and multitask.
  • Must be able to complete calls and necessary follow-up in a timely manner.
  • Must be professional, polite, and patient to the needs of others.

Education/Experience
  • Must have a high school diploma or equivalent.
  • Experience in medical office setting preferred.

Working conditions
This position requires working in an office environment in a clinical facility. This position deals largely with the public so patience and a pleasant personality are important.
Physical requirements
This job requires sitting at a desk and answering phone calls for up to eight hours a day.
Direct reports
This position is not a supervisory position.

What OneOncology employees say

Pay

Benefits

Hours and flexibility

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