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Phone Jobs in Mobile, AL (NOW HIRING)

Cardiology Associates

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

Fairhope Office 188 Hospital Drive, Fairhope, AL 36532 Located on the campus of Thomas Hospital Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team ...

Cardiology Associates

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

Fairhope Office 188 Hospital Drive, Fairhope, AL 36532 Located on the campus of Thomas Hospital Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team ...

Cardiology Associates

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

Fairhope Office 188 Hospital Drive, Fairhope, AL 36532 Located on the campus of Thomas Hospital Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team ...

Premier Eye Clinic

Be Seen First

Medical Receptionist (Scheduler)

Pascagoula, MS · On-site

$13 - $14/hr

Answer incoming phone calls promptly using a cloud-based phone system * Screen and manage voicemail messages efficiently * Schedule patient appointments using specialized scheduling software

Hilton Garden Inn Mobile West

Front Desk Agent

Mobile, AL · On-site

$13 - $16.25/hr

Answer the phone and direct the call * Take reservations on the phone * Arrange transportation for guests * Maintain the record of guests that have checked in and out -PTO Available -Vacation ...

Hilton Garden Inn Mobile West

Front Desk Agent

Mobile, AL · On-site

$13 - $16.25/hr

Answer the phone and direct the call * Take reservations on the phone * Arrange transportation for guests * Maintain the record of guests that have checked in and out -PTO Available -Vacation ...

Confidential

Receptionist - Legal Office

Mobile, AL · On-site

$28K - $30K/yr

Answer multi-line phone in a fast paced environment. * Screen and transfer calls. * Schedule appointments, meetings, and assist new clients with intake materials. * Manage and maintain the reception ...

Confidential

Receptionist - Legal Office

Mobile, AL · On-site

$28K - $30K/yr

Answer multi-line phone in a fast paced environment. * Screen and transfer calls. * Schedule appointments, meetings, and assist new clients with intake materials. * Manage and maintain the reception ...

Express Employment

Medical Admin Assistant

Mobile, AL · On-site

$15 - $16/hr

This is a patient-facing role that requires frequent phone communication with patients, insurance companies, and other healthcare organizations. Key Responsibilities * Verify patient insurance ...

Encore Rehabilitation, Inc.

Clerical

Mobile, AL · On-site

Answer phone before third ring using a pleasant voice state "Good Morning/Afternoon, company name and who is speaking". If the person calling is trying to reach someone who is not available, always ...

Encore Rehabilitation, Inc.

Clerical

Mobile, AL · On-site

Answer phone before third ring using a pleasant voice state "Good Morning/Afternoon, company name and who is speaking". If the person calling is trying to reach someone who is not available, always ...

Blue Compass RV Mobile

RV Sales Associate

Mobile, AL · On-site

$60K - $100K/yr

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

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Phone information

See Mobile, AL salary details

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How much do phone jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for phone in Mobile, AL is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.16 per hour, depending on experience, location, and employer.

What is a phone job?

Phone jobs are positions where the primary duties involve making or receiving calls as part of customer service, sales, technical support, or telemarketing. Employees in these roles communicate with customers or clients over the phone to provide information, solve problems, or sell products and services. Phone jobs can be found in call centers, help desks, and many businesses that require direct customer interaction. These roles often require strong communication skills, patience, and the ability to handle difficult conversations. Many phone jobs can also be done remotely, allowing for flexible work arrangements.

What are some common challenges faced by phone support representatives, and how can they effectively manage high call volumes?

Phone support representatives often encounter high call volumes, which can lead to stress and time management challenges. To manage this, it's important to prioritize calls, make use of call scripts for common issues, and utilize any call management software provided by the employer. Effective communication skills, patience, and the ability to remain calm under pressure are also essential. Employers typically offer training and support to help representatives handle busy periods and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a phone sales representative, and why are they important?

To thrive as a Phone Sales Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes sales certifications is typically required. Outstanding interpersonal skills, resilience, and active listening set top performers apart in this role. These skills are crucial for building rapport, overcoming objections, and consistently meeting sales targets in a fast-paced environment.

What is the difference between Phone vs Customer Service Representative?

AspectPhoneCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma; training in customer service and product knowledge
Work EnvironmentCall centers, remote work, or office settingsCall centers, retail, or office environments
Industry UsageCommonly used in telecommunications, sales, and support rolesUsed across various industries including retail, tech, and healthcare

The term "Phone" typically refers to roles involving communication via phone, often in support or sales contexts. A Customer Service Representative is a specific job title that frequently involves phone communication but also includes other channels like email or chat. While both roles require strong communication skills and customer focus, "Phone" emphasizes the communication medium, whereas "Customer Service Representative" describes the job function across multiple channels.

What are the most commonly searched types of Phone jobs in Mobile, AL?

The most popular types of Phone jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Phone jobs?

Cities near Mobile, AL with the most Phone job openings:

Phone jobs near you
Infographic showing various Phone job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,040 per year, or $15.9 per hour.

Medical Phone Operator

Cardiology Associates

Fairhope, AL • On-site

$14.50 - $18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Location: Fairhope Office
188 Hospital Drive, Fairhope, AL 36532
Located on the campus of Thomas Hospital
Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a primary point of contact for patients by providing exceptional customer service and ensuring prompt, accurate communication.
The ideal candidate is dependable, team-oriented, and able to manage a high volume of patient calls in a fast-paced healthcare environment. Previous customer service or medical office experience is preferred, but we are willing to train motivated candidates who are eager to learn and grow.
This is a full-time, day shift position with no weekends and paid holidays off.
Schedule & Benefits
  • Monday-Friday
  • Day shift only
  • No weekends
  • Paid holidays
  • Health insurance
  • Dental insurance
  • Paid time off
  • Paid sick leave
  • 401(k) with company match
  • Life insurance
  • AD&D insurance
  • Flexible spending account (FSA)
  • Free parking
  • Competitive pay
  • Supportive team environment

Responsibilities
  • Answer incoming patient calls promptly and professionally
  • Schedule appointments and assist with patient inquiries
  • Route calls to appropriate departments and clinical staff
  • Provide accurate information regarding appointments, messages, and office procedures
  • Maintain professionalism and excellent customer service at all times
  • Document patient communication accurately
  • Collaborate with team members to improve patient experience and workflow efficiency
  • Assist with general front-office communication tasks as needed

Qualifications
  • Previous customer service or healthcare experience preferred
  • Strong verbal and written communication skills
  • Excellent phone etiquette and interpersonal skills
  • Ability to multitask in a fast-paced medical office environment
  • Basic computer and Microsoft Office skills required
  • Positive attitude and willingness to learn
  • Ability to work effectively in a team setting

Work Location
Fairhope, Alabama - Thomas Hospital Campus

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