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Phone Sales Associate Jobs in Raleigh, NC (NOW HIRING)

TJX Companies

Sales Associate

Holly Springs, NC · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

Tjx

Sales Associate

Knightdale, NC · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

TJX Companies

Sales Associate

Knightdale, NC · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

HomeGoods

Sales Associate

Knightdale, NC · On-site

$13 - $13.50/hr

... merchandise for the sales floor following company procedures and standards Initiates and ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

TJX Companies

Sales Associate

Holly Springs, NC · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

TJX Companies

Sales Associate

Knightdale, NC · On-site

$13 - $13.50/hr

Accurately processes and prepares merchandise for the sales floor following company procedures and ... EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone ...

Tecovas

Sales Associate

Raleigh, NC · On-site

$15.50 - $16.50/hr

As a Tecovas Sales Associate - you will support the store leadership team through the cultivation ... In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site ...

PetSmart

Retail Sales Associate Full Time

Smithfield, NC

$13 - $15/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Garner, NC · On-site

$13.25 - $15.50/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Full Time

Garner, NC · On-site

$13 - $19.50/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Full Time

Durham, NC · On-site

$13 - $19.50/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Garner, NC · On-site

$13.25 - $15.50/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Full Time

Apex, NC · On-site

$11.50 - $13.25/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Full Time

Raleigh, NC · On-site

$13.25 - $15.25/hr

Retail Sales Associate Full Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Garner, NC

$13.25 - $15.50/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Raleigh, NC

$14.50 - $16.75/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Smithfield, NC

$13 - $15/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

PetSmart

Retail Sales Associate Part Time

Smithfield, NC · On-site

$13 - $19.50/hr

Retail Sales Associate Part Time About Life at PetSmart Our associates are the heart of Team ... Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the ...

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All JobsPhone Sales Associate JobsPhone Sales Associate Jobs in Raleigh, NC

Phone Sales Associate information

See Raleigh, NC salary details

$8

$17

$32

How much do phone sales associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for phone sales associate in Raleigh, NC is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a phone sales associate, and why are they important?

To excel as a Phone Sales Associate, you need strong communication skills, persuasive sales techniques, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sales tracking tools is typically required. Outstanding active listening, resilience, and the ability to quickly build rapport help set top performers apart. These skills are crucial for effectively converting leads, achieving sales targets, and maintaining positive customer relationships.

What is the difference between Phone Sales Associate vs Customer Service Representative?

AspectPhone Sales AssociateCustomer Service Representative
Required CredentialsHigh school diploma; sales experience often preferredHigh school diploma; customer service experience beneficial
Work EnvironmentOutbound/inbound sales calls, target-drivenInbound calls, resolving customer issues
Employer & Industry UsageRetail, telecommunications, insuranceRetail, telecom, banking, tech support
Search & Comparison IntentSales techniques, commission structureCustomer support, problem-solving skills

While both roles involve communication over the phone, a Phone Sales Associate primarily focuses on selling products or services and meeting sales targets. In contrast, a Customer Service Representative handles customer inquiries, complaints, and support without a primary focus on sales. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are some common challenges phone sales associates face, and how can they overcome them?

Phone Sales Associates often encounter challenges such as handling customer rejections, meeting sales targets, and staying motivated during repetitive tasks. Developing resilience and strong communication skills can help overcome objections and build rapport with potential clients. Many successful associates use ongoing training, peer support, and feedback from supervisors to continuously improve their performance and adapt to changing customer needs.

What is a phone sales associate?

Phone Sales Associates are professionals who contact potential or existing customers over the phone to sell products or services. They are responsible for making outbound sales calls, answering customer inquiries, explaining product features, and closing sales. In addition to meeting sales targets, they may handle customer complaints, process orders, and maintain records of calls and sales. This role requires strong communication skills, persuasion abilities, and knowledge of the products or services being sold.
What are the most commonly searched types of Phone Sales jobs in Raleigh, NC? The most popular types of Phone Sales jobs in Raleigh, NC are:
Phone Sales Associate jobs near you

Sales Associate

TJX Companies

Holly Springs, NC • On-site

$13 - $13.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.
  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.
  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
120 Grand Hill Place
Location:
USA Marshalls Store 1213 Holly Springs NC
This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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