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Phone Sales Associate Jobs in Raleigh, NC (NOW HIRING)

BB BHF STORES LLC

SALES ASSOCIATE

Raleigh, NC · On-site

$14 - $15/hr

Position Summary The Customer Sales Associate is responsible for ensuring customer satisfaction and ... Build and maintain files to company standards and policy Intermediate math skills Excellent phone ...

Metal Supermarkets Raleigh

Be Seen First

Sales Associate

Durham, NC · On-site

$15 - $22/hr

As a Sales Associate, you'll be on the front lines, engaging with customers, identifying their ... Manage in-store interactions, phone inquiries, eCommerce orders, and online quote requests promptly ...

Metal Supermarkets Raleigh

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Sales Associate

Durham, NC · On-site

$15 - $22/hr

As a Sales Associate, you'll be on the front lines, engaging with customers, identifying their ... Manage in-store interactions, phone inquiries, eCommerce orders, and online quote requests promptly ...

Raleigh Discount Furniture

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Furniture Sales Associate

Raleigh, NC · On-site

$500 - $2.0K/wk

... Furniture Sales Associate and become a key player in creating inspiring living spaces for our ... Excellent phone etiquette and customer service skills to create positive shopping experiences

Eighteen Hundred Inc.

Sales Associate

Durham, NC

$16/hr

Sales Associate - The Streets at Southpoint (on-site) Ready to hop into something extraordinary? W ... phone and e-mail. * You will assist with all other duties as required by store management. Your ...

Psycho Bunny

Sales Associate

Durham, NC · On-site

$13.25 - $18/hr

Sales Associate - The Streets at Southpoint (on-site) Ready to hop into something extraordinary? W ... phone and e-mail. * You will assist with all other duties as required by store management. Your ...

Massage Envy by JEM Wellness Brands

Sales Associate

Cary, NC · On-site

$13.75 - $18.75/hr

Help grow and retain a client base both in-person and through phone/email outreach Culture & Support: * Trained leadership that is invested in YOUR success * Award programs (like Sales Associate of ...

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Phone Sales Associate information

See Raleigh, NC salary details

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$32

How much do phone sales associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for phone sales associate in Raleigh, NC is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a phone sales associate, and why are they important?

To excel as a Phone Sales Associate, you need strong communication skills, persuasive sales techniques, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sales tracking tools is typically required. Outstanding active listening, resilience, and the ability to quickly build rapport help set top performers apart. These skills are crucial for effectively converting leads, achieving sales targets, and maintaining positive customer relationships.

What is the difference between Phone Sales Associate vs Customer Service Representative?

AspectPhone Sales AssociateCustomer Service Representative
Required CredentialsHigh school diploma; sales experience often preferredHigh school diploma; customer service experience beneficial
Work EnvironmentOutbound/inbound sales calls, target-drivenInbound calls, resolving customer issues
Employer & Industry UsageRetail, telecommunications, insuranceRetail, telecom, banking, tech support
Search & Comparison IntentSales techniques, commission structureCustomer support, problem-solving skills

While both roles involve communication over the phone, a Phone Sales Associate primarily focuses on selling products or services and meeting sales targets. In contrast, a Customer Service Representative handles customer inquiries, complaints, and support without a primary focus on sales. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are some common challenges phone sales associates face, and how can they overcome them?

Phone Sales Associates often encounter challenges such as handling customer rejections, meeting sales targets, and staying motivated during repetitive tasks. Developing resilience and strong communication skills can help overcome objections and build rapport with potential clients. Many successful associates use ongoing training, peer support, and feedback from supervisors to continuously improve their performance and adapt to changing customer needs.

What is a phone sales associate?

Phone Sales Associates are professionals who contact potential or existing customers over the phone to sell products or services. They are responsible for making outbound sales calls, answering customer inquiries, explaining product features, and closing sales. In addition to meeting sales targets, they may handle customer complaints, process orders, and maintain records of calls and sales. This role requires strong communication skills, persuasion abilities, and knowledge of the products or services being sold.
What are the most commonly searched types of Phone Sales jobs in Raleigh, NC? The most popular types of Phone Sales jobs in Raleigh, NC are:
Phone Sales Associate jobs near you

KidStrong Territory Sales Associate

KidStrong Raleigh

Raleigh, NC • On-site

$23 - $25/hr

Full-time

Re-posted 5 days ago

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development

As a Sales Associate , you will be responsible for driving sales for a territory of KidStrong centers. In this critical position, the Sales Associate must demonstrate a deep understanding of the KidStrong brand and curriculum in order to meet and exceed sales goals with a commission bonus structure in place. The Sales Associate must have a laser focus on meeting and exceeding numbers and be obsessed with lead generation and follow up. Flawless maintenance of company generated leads is a must. Dedication to building the lead pipeline through community engagement and self-generated partnerships is required. 
 
The Sales Associate must execute sound communication with the centers they support in order to ensure observations, trials, and new members receive a world-class experience when starting their KidStrong journey. Exceptional Sales Associate will maintain great relationships with families they enroll in order to drive retention and to serve as an ongoing source of referrals. 
 
Availability to work the schedule required. This is NOT a 9a-5p job. Mobility to support the territory is required. The role is 10% Travel to Sales and Marketing opportunities. The remaining 90% will be spent in center, interacting with parents during classes, camps, birthday parties, parents night out, planning marketing/sales events within the community, and making volume phone calls to potential members. . Flexibility in their availability is required  Sales Manager will work 4 week days and 1 weekend day with specific hours based on the needs of the centers they support. It will be a requirement for the first 90 working days to be in person at one of our open locations.
 
RESPONSIBILITIES: 
  • Drive membership sales through high-volume outbound phone calls on inbound leads (200+ calls/day is a typical outbound phone sales effort)
  • Properly manages and exceeds all KidStrong sales and operational budgets
  • Oversee the sales process and systems. Experience with the following systems is preferred but not required; GloFox, Podium Messenger, HubSpot, Google Sheets/Docs/Slides, and autodialer systems. 
  • Work closely with Operations Associate on seamless process for observations, trials, and enrollments
  • Respond and follow through in a timely manner with all KidStrong corporate/owner requests and client/ lead requests
  • Provide and maintain the highest level of customer service beyond the sale to protect brand integrity 
  • Create and implement quarterly community engagement plans to drive lead generation and support brand awareness
  • Proactively source partnerships and corporate sales opportunities 
  • Attend team meetings as required and support center level initiatives i.e. center maintenance, trainings, etc. 
  • Trained and certified as a Coach to understand the monthly programing by being able to coach 1 class a week and on call per operational need to coach class.
  • Attend offsite community / marketing events 3 times a month. 
 
QUALIFICATIONS:
  • Prior experience in outbound phone sales is strongly preferred (200+ calls/day is a typical outbound phone sales effort)
  • Strong sales mentality and comfortability with outbound sales efforts
  • Demonstrated urgency during promotional cycles to maximize return on ad spend
  • Excellent verbal and written communication skills
  • Entrepreneurial spirit with open, participative leadership style and drive for excellence
  • Strong work ethic, integrity, and professional demeanor
  • Practical work experience using Microsoft and Google  Products
  • Prior CRM experience is strongly preferred
  • 2+ years of experience in health, fitness, or hospitality sales is strongly preferred, but not required. 
 
Supervisory Responsibilities 
This position will not directly supervise any employees but will work with team of coaches to enhance the trail and sales process while in center during class hours. 
 
 
DNA / Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
 
Competitive 
  • Strong internal drive and desire to grow KidStrong member base.
Schedule Driven 
  •  Laser focused on plan and execution to deliver results in a timely manner
Oral Communication 
  • Speaks clearly and persuasively in positive or negative situations
  • Responds well to questions;  Listens and gets clarification
  • Demonstrates group presentation skills; Participates in meetings.
Written Communication
  • Writes clearly and informatively; Edits work for spelling and grammar
  • Varies writing style to meet needs
  •  Presents numerical data effectively; Able to read and interpret written information.
Professional
  •  Approaches others in a positive  manner and treats others with respect and consideration
  • Reacts well under pressure
  • Accepts responsibility for own actions; exhibits high level of ownership
  • Follows through on commitments 
Planning/Organizing
  • Prioritizes and plans work activities;  Develops realistic action plans.
  • Sets goals and objectives
  • Uses time efficiently
  • Plans for additional resources
Emotionally Balanced 
  • Optimistic ; solution-based mindset
  • Deals well with adversity
  • Strong rebound after setbacks and welcomes learning opportunities
Coachable/Low Ego Mindset
  • Gives and welcomes feedback.
  • Encourages exploring of different perspectives to reach common goals and objectives
  • Has a growth mindset; Sees every opportunity as one to learn from.
Adaptability 
  •  Comfortable calling an audible; continuing or adjusting the play after the audible is called.
  • Embraces innovation and a quickly-changing landscape. Best Idea Wins!
Teamwork 
  • Balances team and individual responsibilities
  •  Exhibits objectivity and openness to others' views
  • Contributes to building a positive team spirit;  Supports everyone's efforts to succeed.
  •  Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
Servant Leader 
  •  Confident in a role of leadership
  • Caring and ready to listen. 
  • Lead  by example.
Community Builder
  •  Innate desire to care for and connect KidStrong families.
  • Represents KidStrong with pride and passion in the community and at all times.

KidStrong is a private child development training center focused on brain, physical  & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
 
OUR PEOPLE:

- Want to work with great people
- Want personal and professional growth
- Want to make an impact