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Phone Sales Associate Jobs in Alabama (NOW HIRING)

The UPS Store

Full Time Sales Associate

Foley, AL

$12.75 - $14.75/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #5217

Retail Sales Associate

Madison, AL · On-site

$12.75 - $14.75/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

Rustman Agency

Junior Sales Associate

Alabaster, AL · On-site

$31K - $42K/yr

About the Role We are seeking an enthusiastic and coachable Junior Sales Associate to join our ... Responsibilities Engage with prospective clients through phone, email, and virtual or in-person ...

The UPS Store #5217

Retail Sales Associate

Madison, AL · On-site

$12.75 - $14.75/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

Rustman Agency

Junior Sales Associate

Alabaster, AL · On-site

$31K - $42K/yr

About the Role We are seeking an enthusiastic and coachable Junior Sales Associate to join our ... Responsibilities Engage with prospective clients through phone, email, and virtual or in-person ...

The UPS Store #1918

Retail Sales Associate

Fairhope, AL · On-site

$14 - $15/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #1918

Retail Sales Associate

Fairhope, AL · On-site

$14 - $15/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #1918

Retail Sales Associate

Fairhope, AL · On-site

$14 - $15/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

The UPS Store #1918

Retail Sales Associate

Fairhope, AL · On-site

$14 - $15/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

Essilor

Sales Associate

Birmingham, AL · On-site

$12 - $16.25/hr

GENERAL FUNCTION The Sales Associate sets the standard of quality in eye care and eyewear by ... Familiarity with point of sale systems, computers & calculators with basic phone and math skills

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Phone Sales Associate information

What is a phone sales associate?

Phone Sales Associates are professionals who contact potential or existing customers over the phone to sell products or services. They are responsible for making outbound sales calls, answering customer inquiries, explaining product features, and closing sales. In addition to meeting sales targets, they may handle customer complaints, process orders, and maintain records of calls and sales. This role requires strong communication skills, persuasion abilities, and knowledge of the products or services being sold.

What are the key skills and qualifications needed to thrive as a phone sales associate, and why are they important?

To excel as a Phone Sales Associate, you need strong communication skills, persuasive sales techniques, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sales tracking tools is typically required. Outstanding active listening, resilience, and the ability to quickly build rapport help set top performers apart. These skills are crucial for effectively converting leads, achieving sales targets, and maintaining positive customer relationships.

What are some common challenges phone sales associates face, and how can they overcome them?

Phone Sales Associates often encounter challenges such as handling customer rejections, meeting sales targets, and staying motivated during repetitive tasks. Developing resilience and strong communication skills can help overcome objections and build rapport with potential clients. Many successful associates use ongoing training, peer support, and feedback from supervisors to continuously improve their performance and adapt to changing customer needs.

What is the difference between Phone Sales Associate vs Customer Service Representative?

AspectPhone Sales AssociateCustomer Service Representative
Required CredentialsHigh school diploma; sales experience often preferredHigh school diploma; customer service experience beneficial
Work EnvironmentOutbound/inbound sales calls, target-drivenInbound calls, resolving customer issues
Employer & Industry UsageRetail, telecommunications, insuranceRetail, telecom, banking, tech support
Search & Comparison IntentSales techniques, commission structureCustomer support, problem-solving skills

While both roles involve communication over the phone, a Phone Sales Associate primarily focuses on selling products or services and meeting sales targets. In contrast, a Customer Service Representative handles customer inquiries, complaints, and support without a primary focus on sales. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Phone Sales jobs in Alabama?

The most popular types of Phone Sales jobs in Alabama are:

What cities in Alabama are hiring for Phone Sales Associate jobs?

Cities in Alabama with the most Phone Sales Associate job openings:

Phone Sales Associate jobs near you

Full Time Sales Associate

The UPS Store

Foley, AL

$12.75 - $14.75/hr

Full-time

Re-posted 3 days ago

The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 643 frontline employees who took The Breakroom Quiz

460th of 734 rated retailers

Job description

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds

What The UPS Store employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

UPS Store logo

About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

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