IT Project Manager
Austin, TX · On-site
$97K - $115K/yr
This role involves leading a global contact center initiative including Phone Bot & Chat Bot implementation
Quick apply
Austin, TX · On-site
$97K - $115K/yr
This role involves leading a global contact center initiative including Phone Bot & Chat Bot implementation
Quick apply
Austin, TX · On-site
$97K - $115K/yr
This role involves leading a global contact center initiative including Phone Bot & Chat Bot implementation
Manhattan, NY · Remote
$120K - $140K/yr
Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. Integrate bots with LLMs and MLMs to create dynamic ...
Manhattan, NY · Remote
$120K - $140K/yr
Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. Integrate bots with LLMs and MLMs to create dynamic ...
Charleston, WV · Remote
Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. * Integrate bots with LLMs and MLMs to create dynamic ...
Quick apply
Charleston, WV · Remote
Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. * Integrate bots with LLMs and MLMs to create dynamic ...
$120K - $140K/yr
Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. * Integrate bots with LLMs and MLMs to create dynamic ...
$120K - $140K/yr
Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. * Integrate bots with LLMs and MLMs to create dynamic ...
$120K - $140K/yr
Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. * Integrate bots with LLMs and MLMs to create dynamic ...
$120K - $140K/yr
Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. * Integrate bots with LLMs and MLMs to create dynamic ...
Google AI Architect - AI Bot (Billing & Citizen Services) Minimum Qualifications * Applicants ... Phone: 571-814-3745
Google AI Architect - AI Bot (Billing & Citizen Services) Minimum Qualifications * Applicants ... Phone: 571-814-3745
Google AI Architect - AI Bot (Billing & Citizen Services) Minimum Qualifications * Applicants ... Phone: 571-814-3745
Google AI Architect - AI Bot (Billing & Citizen Services) Minimum Qualifications * Applicants ... Phone: 571-814-3745
Role Summary The Product Owner for CIAM - Phone Channel is responsible for defining and delivering ... Account Takeover (ATO) IVR bot attacks and automation abuse Social engineering in agent-assisted ...
Role Summary The Product Owner for CIAM - Phone Channel is responsible for defining and delivering ... Account Takeover (ATO) IVR bot attacks and automation abuse Social engineering in agent-assisted ...
... • IVR bot attacks and automation abuse • Social engineering in agent-assisted calls • ... a phone channel • Strong understanding of: • Risk-based authentication (RBA) • Account ...
... • IVR bot attacks and automation abuse • Social engineering in agent-assisted calls • ... a phone channel • Strong understanding of: • Risk-based authentication (RBA) • Account ...
Role Summary The Product Owner for CIAM - Phone Channel is responsible for defining and delivering ... Account Takeover (ATO) IVR bot attacks and automation abuse Social engineering in agent-assisted ...
Role Summary The Product Owner for CIAM - Phone Channel is responsible for defining and delivering ... Account Takeover (ATO) IVR bot attacks and automation abuse Social engineering in agent-assisted ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
Jenison, MI · On-site
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
Jenison, MI · On-site
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
Grand Rapids, MI · On-site
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
Grand Rapids, MI · On-site
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
Grand Rapids, MI · On-site
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
Grand Rapids, MI · On-site
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
Grand Rapids, MI · On-site
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
Grand Rapids, MI · On-site
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
$24 - $26/hr
Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...
| Aspect | Phone Bot | Customer Service Representative |
|---|---|---|
| Credentials | None required, often AI/tech training | High school diploma or equivalent, customer service training |
| Work Environment | Remote, automated systems | Office or call center, human interaction |
| Industry Usage | Telecommunications, tech support, sales | Retail, banking, healthcare, various sectors |
| Search/Comparison Intent | Automation, AI customer support | Human customer support roles |
The main difference between a Phone Bot and a Customer Service Representative is that a Phone Bot is an AI-driven automation handling calls without human intervention, while a Customer Service Representative is a human agent providing personalized support. Phone Bots are used for efficiency and handling high call volumes, whereas Customer Service Representatives offer complex problem-solving and emotional support.
We are looking for someone with:
Sourced by ZipRecruiter
51 - 200 Employees
Iselin, NJ, US
2018