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Phone Bot Jobs (NOW HIRING)

Voice Bot Engineer

Manhattan, NY · Remote

$120K - $140K/yr

Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. Integrate bots with LLMs and MLMs to create dynamic ...

$120K - $140K/yr

Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. * Integrate bots with LLMs and MLMs to create dynamic ...

Voice Bot Engineer

$120K - $140K/yr

Architect and implement robust voice bot solutions that operate effectively across phone-based IVR systems and web-based voice interfaces. * Integrate bots with LLMs and MLMs to create dynamic ...

Role Summary The Product Owner for CIAM - Phone Channel is responsible for defining and delivering ... Account Takeover (ATO) IVR bot attacks and automation abuse Social engineering in agent-assisted ...

Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...

Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...

Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...

Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...

Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...

Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...

Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...

Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...

Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...

Identify, investigate, and resolve discrepancies; provide final validation/sign-off on bot performance * Communicate with plant locations via phone/email to resolve issues and ensure timely task ...

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Phone Bot information

What is the difference between Phone Bot vs Customer Service Representative?

AspectPhone BotCustomer Service Representative
CredentialsNone required, often AI/tech trainingHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, automated systemsOffice or call center, human interaction
Industry UsageTelecommunications, tech support, salesRetail, banking, healthcare, various sectors
Search/Comparison IntentAutomation, AI customer supportHuman customer support roles

The main difference between a Phone Bot and a Customer Service Representative is that a Phone Bot is an AI-driven automation handling calls without human intervention, while a Customer Service Representative is a human agent providing personalized support. Phone Bots are used for efficiency and handling high call volumes, whereas Customer Service Representatives offer complex problem-solving and emotional support.

IT Project Manager

IT Project Manager

Intellectt INC

Austin, TX • On-site

$97K - $115K/yr

Contractor

Posted 8 hours ago


Job description

We are looking for someone with:

  • Strong experience in Genesys (IVR / Omnichannel)
  • Exposure to Chatbot / Voicebot implementations
  • Integration experience with SAP C4C or Salesforce Service Cloud
  • Ability to manage global teams and end-to-end delivery
  • This role involves leading a global contact center initiative including Phone Bot & Chat Bot implementation.