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Phone Bank Jobs in Georgia (NOW HIRING)

MCI Careers

Virtual Banker - Evenings

Savannah, GA

The Evening Virtual Banker provides professional digital banking support to customers outside of ... Deliver exceptional service via online and phone channels. * Process deposits, transfers, and ...

First Port City Bank

Be Seen First

Bank Teller II (Full-Time)

Bainbridge, GA · On-site

$35K - $48K/yr

... phone, or via email; address inquiries and resolve issues with professionalism. · Foster strong customer relationships through exceptional service and proactive cross-selling of relevant banking ...

Urgent

Renasant Bank

Personal Banker

Thomasville, GA · On-site

$15.50 - $19/hr

... bank * Remain self-motivated to achieve optimal sales and service results weekly, monthly and yearly * Use all customer interactions, in person or phone, to identify additional needs and make ...

Renasant Bank

Personal Banker

Grayson, GA · On-site

$17.75 - $21.75/hr

... bank * Remain self-motivated to achieve optimal sales and service results weekly, monthly and yearly * Use all customer interactions, in person or phone, to identify additional needs and make ...

Renasant Bank

Personal Banker

Darien, GA · On-site

$18.25 - $22.25/hr

... bank * Remain self-motivated to achieve optimal sales and service results weekly, monthly and yearly * Use all customer interactions, in person or phone, to identify additional needs and make ...

HomeTrust Bank

Universal Banking Associate

Suwanee, GA · On-site

... of bank products and services, sufficient to identify and fill customer and prospect needs, conduct sales/service dialogue with customers and prospects both in-person and by phone, and/or refer ...

Renasant Bank

Personal Banker - Floating

Canton, GA · On-site

$17.50 - $21.25/hr

... bank * Remain self-motivated to achieve optimal sales and service results weekly, monthly and yearly * Use all customer interactions, in person or phone, to identify additional needs and make ...

Ameris Bank

Mortgage Banker

Marietta, GA · On-site +1

Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to ... phone potential or existing customers to develop new business or retain existing business. • ...

MI FAMILIA VOTA

Civic Engagement Manager

Norcross, GA · On-site

Outreach methods include canvassing, phone banking, text messaging, digital engagement, community events, workshops, and site-based voter registration. The Manager supervises organizers, Canvass ...

Sowega Rising Inc

Community Canvasser

Albany, GA · On-site

$20/hr

Conduct virtual outreach including phone banking and text banking. Compliance & Professional Conduct * Adhere strictly to SOWEGA Rising's nonpartisan policy -- canvassers must not discuss, promote ...

Sowega Rising Inc

Community Canvasser

Albany, GA

$20/hr

Conduct virtual outreach including phone banking and text banking. Compliance & Professional Conduct * Adhere strictly to SOWEGA Rising's nonpartisan policy -- canvassers must not discuss, promote ...

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Phone Bank information

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How much do phone bank jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for phone bank in Georgia is $13.80, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $16.25 per hour, depending on experience, location, and employer.

What is a phone bank?

A Phone Bank job involves making or receiving calls to assist customers, gather information, or promote a cause. Employees may work in customer service, fundraising, political campaigns, or survey collection. This role requires strong communication skills, the ability to follow scripts, and basic computer proficiency. It often involves handling a high volume of calls and documenting interactions accurately.

What are the typical daily responsibilities of a phone bank agent?

As a Phone Bank agent, your primary responsibilities include answering inbound calls, providing information to callers, addressing questions, and recording relevant information into a database. You may also conduct outbound calls for surveys, confirmations, or customer outreach, depending on the employer's needs. Working as part of a team, you’ll often collaborate with supervisors and other departments to resolve complex issues promptly. The ability to maintain professionalism, accuracy, and courtesy throughout all interactions is essential for success in this role.

What are the key skills and qualifications needed to thrive in the phone bank position, and why are they important?

To thrive as a Phone Bank agent, you need strong verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone dialing platforms is often required. Active listening, patience, and a professional demeanor make candidates stand out in this customer-facing position. These abilities are essential for effectively managing high call volumes, resolving inquiries, and ensuring a positive caller experience.

How do you become a phone bank?

To become a phone bank worker, you typically need good communication skills, a quiet environment, and sometimes prior experience in customer service or sales. Many positions require training on specific scripts and tools like call management software. Availability during evenings and weekends is often preferred, and some roles may require background checks or basic computer proficiency.

What are the most commonly searched types of Phone Bank jobs in Georgia?

The most popular types of Phone Bank jobs in Georgia are:

What are popular job titles related to Phone Bank jobs in Georgia?

For Phone Bank jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Phone Bank jobs in Georgia look for?

The top searched job categories for Phone Bank jobs in Georgia are:

What cities in Georgia are hiring for Phone Bank jobs?

Cities in Georgia with the most Phone Bank job openings:

Phone Bank jobs near you
Infographic showing various Phone Bank job openings in Georgia as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,709 per year, or $13.8 per hour.

Virtual Banker - Evenings

MCI Careers

Savannah, GA

Full-time

Re-posted 28 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

The Evening Virtual Banker provides professional digital banking support to customers outside of standard business hours. This role focuses on resolving service issues, managing account inquiries, and delivering prompt, accurate assistance.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Deliver exceptional service via online and phone channels.
  • Process deposits, transfers, and account updates accurately.
  • Handle after-hours inquiries and resolve service issues.
  • Educate customers on mobile and online banking features.
  • Maintain compliance with all security protocols and policies.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High School Diploma/GED
  • Previous experience in banking or virtual customer service preferred.
  • Strong interpersonal and written communication skills.
  • Ability to work independently during non-traditional hours.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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