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Phone Associate Jobs in Texas (NOW HIRING)

Scenthound

Sales Associate

Missouri City, TX · On-site

$12 - $14/hr

The Sales Associate is a key position at Scenthound Sugar Land/Missouri City TX, focused on selling ... You will answer phone calls, schedule customer appointments, greet customers and their dogs, in ...

EyeSouth Partners LLC

Front Desk Associate

San Antonio, TX

$12 - $15.50/hr

The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate ...

EyeSouth Partners

Front Desk Associate

San Antonio, TX · On-site

$12.75 - $16.25/hr

Front Desk Associate The Front Desk Associate serves as the first point of contact for patients and visitors, creating a welcoming environment, handling patient check in/outs, managing calls/emails ...

Morningstar Properties

Office Associate

Rockwall, TX

$15.75 - $21.25/hr

Support property sales goals by closing sales leads, demonstrating strong phone sales skills ... Associates or Bachelor's degree is always a plus but not required. * Valid driver's license in the ...

New

Halo Group

IT Service Desk (Phone Support)

Irving, TX · On-site

... phone support and level 2 desktop support solving technical problems that arise within our user ... Associate's degree in a related field. MCSE or other technical certification is preferred but may ...

Morningstar Properties

Office Associate

Bryan, TX

$15.75 - $21/hr

Support property sales goals by closing sales leads, demonstrating strong phone sales skills ... Associates or Bachelor's degree is always a plus but not required. * Valid driver's license in the ...

BODYBAR Pilates

Sales Associate

Keller, TX · On-site

$12.75 - $17.25/hr

Bodybar Pilates Sales Associate The Bodybar Pilates Sales Associate is responsible for assisting ... Fluent in English with excellent communication skills in-person, via phone, and email * Passionate ...

BODYBAR Pilates

Sales Associate

Keller, TX · On-site

$12.75 - $17.25/hr

Bodybar Pilates Sales Associate The Bodybar Pilates Sales Associate is responsible for assisting ... Fluent in English with excellent communication skills in-person, via phone, and email * Passionate ...

Morningstar Properties

Office Associate

San Antonio, TX

$14.75 - $19.75/hr

Support property sales goals by closing sales leads, demonstrating strong phone sales skills ... Associates or Bachelor's degree is always a plus but not required. * Valid driver's license in the ...

M & M RYAN II LLC

Sales Associate - Fitness

Southlake, TX · On-site

$13 - $15/hr

Looking for a Rockstar Sales associate with experience selling, preferably in fitness industry ... Must be great on the phone and not afraid of making 40+ calls during class * Make the sale when a ...

M & M RYAN II LLC

Sales Associate - Fitness

Southlake, TX · On-site

$13 - $15/hr

Looking for a Rockstar Sales associate with experience selling, preferably in fitness industry ... Must be great on the phone and not afraid of making 40+ calls during class * Make the sale when a ...

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All JobsPhone Associate JobsPhone Associate Jobs in Texas

Phone Associate information

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.
What are the most commonly searched types of Phone jobs in Texas? The most popular types of Phone jobs in Texas are:
What cities in Texas are hiring for Phone Associate jobs? Cities in Texas with the most Phone Associate job openings:
Phone Associate jobs near you

Sales Associate

Scenthound

Missouri City, TX • On-site

$12 - $14/hr

Full-time

Re-posted 24 days ago

Scenthound rating

4.3

Company rating: 4.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

38th of 40 rated pet care providers

Job description

About the Position:
The Sales Associate is a key position at Scenthound Sugar Land/Missouri City TX, focused on selling memberships and add-on services while providing exceptional service to every customer. You will answer phone calls, schedule customer appointments, greet customers and their dogs, in addition to promoting memberships and products. This position has huge opportunity for growth while bringing fulfillment in your career.
Who We Are Looking For:
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!
Qualifications:
  • Strong Sales experience and confidence (membership sales are highly valued!)
  • Customer service experience (retail, restaurant)
  • Computer/ Technology proficiency
  • A passion for dogs and dog health & wellness!
  • Reliable transportation
  • We are looking for a compassionate dog lover who is self-motivated, outgoing, and sales-oriented to advance their career through our training path to become a Scenthound Manager!
  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human!)
  • Ability to learn our products and services to educate the dog parents
  • Scheduling appointments efficiently

Benefits:
  • Employee discounts
  • $12-$14 per hour plus an additional $4-$6 per hour from the center's shared tip pool
  • Flexible schedule - No Sundays or early mornings or late nights!
  • Direct career growth path to Management positions, like Assistant Manager or Manager
  • Competitive hourly base pay, plus shared tips
  • Merit-based pay increases
  • Complimentary monthly service for your pet

Responsibilities:
  • Drive membership and retail sales and service add-ons through health and wellness education
  • Speak to our values and culture as the basis for our services
  • Develop membership leads by following up with potential members
  • Effective communication with team members and dog parents (in person and on the phone)
  • You will answer phone calls, schedule customer appointments, greet customers and their dogs, in addition to promoting memberships and products
  • Answer phone calls, schedule appointments, manage customer profiles and records
  • Manage cash drawer - responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Keep the reception area clean and presentable

Tasks:
  • Drive membership sales through health and wellness education
  • Drive key performance indicators - average ticket price and re-book ratio - through memberships, service add-ons, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer - responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager

Skills and Abilities:
  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human!) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards

Compensation: $12.00 - $14.00 per hour

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