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Phone Associate Jobs in Texas (NOW HIRING)

Nova 401

Entry Level Associate Account Manager

Houston, TX · On-site

$55K - $60K/yr

Associate Account Managers provide clients support on 401(k) issues over the phone. For example, Associate Account Managers may assist clients with census submission questions, submitting Form 5500 ...

Zwicker & Associates, P.C.

Associate Attorney

Dallas, TX · On-site

$85K - $100K/yr

Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance ... Be able to operate a computer, phone, or equivalent device * Be able to complete a minimum of a 40 ...

Zwicker & Associates, P.C.

Associate Attorney

Round Rock, TX · On-site

$95K - $110K/yr

Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance ... Be able to operate a computer, phone, or equivalent device * Be able to complete a minimum of a 40 ...

Zwicker & Associates, P.C.

Associate Attorney

Dallas, TX · On-site

$85K - $100K/yr

Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance ... Be able to operate a computer, phone, or equivalent device * Be able to complete a minimum of a 40 ...

Zwicker & Associates, P.C.

Associate Attorney

Dallas, TX · On-site

$85K - $100K/yr

Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance ... Be able to operate a computer, phone, or equivalent device * Be able to complete a minimum of a 40 ...

Zwicker & Associates, P.C.

Associate Attorney

Round Rock, TX · On-site

$95K - $110K/yr

Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance ... Be able to operate a computer, phone, or equivalent device * Be able to complete a minimum of a 40 ...

Scenthound

Sales Associate

Missouri City, TX · On-site

$12 - $14/hr

The Sales Associate is a key position at Scenthound Sugar Land/Missouri City TX, focused on selling ... You will answer phone calls, schedule customer appointments, greet customers and their dogs, in ...

Halo Group

IT Service Desk (Phone Support)

Irving, TX · On-site

... phone support and level 2 desktop support solving technical problems that arise within our user ... Associate's degree in a related field. MCSE or other technical certification is preferred but may ...

LG-OSS

Inventory Associate

Houston, TX · On-site

$13/hr

Phone Allowance - Paid by LG-OSS * Employee Referral Program - Earn up to $300 per referral! Summary/Objective Under the direction of the Supervisor, the Inventory Associate will ensure all aspects ...

M & M RYAN II LLC

Sales Associate - Fitness

Southlake, TX · On-site

$13 - $15/hr (+ commission)

Looking for a Rockstar Sales associate with experience selling, preferably in fitness industry ... Must be great on the phone and not afraid of making 40+ calls during class * Make the sale when a ...

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Showing results 21-40

All JobsPhone Associate JobsPhone Associate Jobs in Texas

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What are the most commonly searched types of Phone jobs in Texas?

The most popular types of Phone jobs in Texas are:

What cities in Texas are hiring for Phone Associate jobs?

Cities in Texas with the most Phone Associate job openings:

Phone Associate jobs near you

At Your Service - Phone Attendant

White Lodging Services Corp

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

35th of 109 rated hotels

Job description

Who We Are
White Lodging develops and operates a portfolio of award-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We know that the hospitality business, like life, is about how you make people feel. That's where you come in.
Hotel Trinity, launching in late 2026 as the only Marriott Autograph Collection hotel in downtown Austin, is Austin's finest private hideaway. Featuring a guest-only rooftop pool, world-class hospitality amenities with residential appointments, and the city's most sought-after high-end seafood restaurant and oyster bar, Hotel Trinity offers a luxury boutique experience unlike any other-a place to work, play, and stay out of the fray.
At Your Service - Phone Attendant
Responsibilities:
What You'll Do
  • Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests, and following up to ensure excellent service.
  • Attend to each call in a timely, courteous, and efficient manner, using proper telephone etiquette.
  • Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.
  • Develop a thorough knowledge of hotel services, the local area, and nearby travel services to provide accurate answers and thoughtful recommendations.
  • Perform other duties as assigned.

What You'll Bring
  • An outgoing and social personality.
  • Excellent communication and listening skills.
  • A passion for service with a positive, can-do attitude.
  • A collaborative, team-player mindset.
  • Ability to adapt to any situation.
  • Ability to lift, carry, or otherwise move up to 10 lbs.

Other information:
What You Can Look Forward To
  • Medical, Dental, and Vision insurance (starting Day 1)
  • Life Insurance and Disability Insurance
  • Paid Parental Leave
  • DailyPay option
  • Employee Assistance Program (EAP)
  • 401(k) with company match
  • Vacation/Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development and tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities for growth

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

What White Lodging employees say

Pay

Benefits

Hours and flexibility

Workplace

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