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Phone Associate Jobs in Kentucky (NOW HIRING)

Aaron's Fairway Leasing LLC

Sales Associate

Glasgow, KY · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Associate Skills for Success Sales Associates thrive in a fast-paced environment and are ... Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily ...

Aaron's Fairway Leasing LLC

Sales Associate

Somerset, KY · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Associate Skills for Success Sales Associates thrive in a fast-paced environment and are ... Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily ...

Aaron's Fairway Leasing LLC

Sales Associate

Mount Sterling, KY · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Associate Skills for Success Sales Associates thrive in a fast-paced environment and are ... Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily ...

Aaron's Fairway Leasing LLC

Sales Associate

London, KY · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Associate Skills for Success Sales Associates thrive in a fast-paced environment and are ... Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily ...

Aaron's Fairway Leasing LLC

Sales Associate

Campbellsville, KY · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Associate Skills for Success Sales Associates thrive in a fast-paced environment and are ... Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily ...

Aaron's Fairway Leasing LLC

Sales Associate

Richmond, KY · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Associate Skills for Success Sales Associates thrive in a fast-paced environment and are ... Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily ...

Aaron's Fairway Leasing LLC

Sales Associate

Corbin, KY · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Associate Skills for Success Sales Associates thrive in a fast-paced environment and are ... Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily ...

Aaron's Fairway Leasing LLC

Sales Associate

Winchester, KY · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Associate Skills for Success Sales Associates thrive in a fast-paced environment and are ... Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily ...

Aaron's Fairway Leasing LLC

Sales Associate

Pikeville, KY · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Associate Skills for Success Sales Associates thrive in a fast-paced environment and are ... Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily ...

Aaron's Fairway Leasing LLC

Sales Associate

Paintsville, KY · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Associate Skills for Success Sales Associates thrive in a fast-paced environment and are ... Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily ...

Aaron's Fairway Leasing LLC

Sales Associate

Cynthiana, KY · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sales Associate Skills for Success Sales Associates thrive in a fast-paced environment and are ... Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily ...

Donatos Pizza

Store Associate

Somerset, KY · On-site

$9 - $13.50/hr

  • PTO

Restaurant Associates are high-energy team players who serve our customers and produce the finest ... Takes customer orders over the phone. * Completes the meal by offering suggestive sell items to the ...

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Showing results 21-40

All JobsPhone Associate JobsPhone Associate Jobs in Kentucky

Phone Associate information

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What cities in Kentucky are hiring for Phone Associate jobs?

Cities in Kentucky with the most Phone Associate job openings:

Phone Associate jobs near you

Sales Associate

Aaron's Fairway Leasing LLC

Glasgow, KY • On-site

$14 - $15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description


At Aaron’s/Fairway Leasing we are dedicated to the safety and well-being of not only our customers but our dedicated associates.

Do you have customer facing Customer Service experience that you would like to put back to work? We have a Sales Associate role in a safe environment:

Sales Associate

Skills for Success

Sales Associates thrive in a fast-paced environment and are positive and professional problem-solvers motivated to do whatever it takes to help our customers achieve their goals. Sales Associates can connect and relate well to people, listen attentively, explain things simply and easily. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.


Sales Associate

What role will YOU play


• Assist customers on the showroom floor

• Accept and process customer payments

• Direct customer opportunities to the Sales Manager as it relates to service and sales

• Maintain the appearance and organization of the customer transaction counter

• Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and organizing merchandise

• Maintain regular mailing campaign to drive revenue and partner with sales manager on sales campaigns

• Input customer information for new lease agreements purposes

• Update customer information and account statuses

• Answer incoming phone calls and route to the appropriate team member

• Meet and exceed daily, weekly and monthly sales goals

• Process order forms and references

• File and maintain customer folders and customer files

• Any other reasonable duties requested by management


Sales Associate


What do we need from YOU

• At least 18 years old

• Ability to work schedule of hours varying from 8 am to 9 pm

• High School diploma or equivalent preferred

• Strong organizational and communication, both verbal and interpersonal skills

• High energy with the ability to effectively perform all functions of the store and multitasking effectively

• Ability to assist with lifting up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

• General product knowledge preferred

• Maintain a professional appearance

• Proficient computer skills and telephone etiquette

• Strong sales skills in person and via telephone

• High level of energy in the workplace


Sales Associate

What we offer YOU

• A dynamic career-path with internal promotional opportunities

• A world class progressive development program

• Sundays off!

• Paid time off including holidays

• Incentive pay opportunities

• Associate purchase discounts

• Medical, dental & vision insurance

• 401(K) with company match

• Life insurance and disability benefits



About Aaron’s

At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.


Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class.


Aaron’s is an Equal Opportunity Employer



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