ZipRecruiter

Log In

1

Phone Associate Jobs in Indiana (NOW HIRING)

R JULIAN FITNESS INC

Sales Associate

Indianapolis, IN · On-site

$15 - $20/hr

POSITION: The Sales Associate will assist the Studio Manager with customer management and new ... Contact new leads via phone, text and email to conduct needs assessment and book initial ...

The UPS Store

Full-Time Center Associate

Richmond, IN · On-site

$13.50 - $14.75/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Outstanding phone skills * Strong verbal and written communication skills, including spelling and ...

Spartan Fitness

Sales Associate

Zionsville, IN · On-site

$13.50 - $18.50/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Spartan Fitness

Sales Associate

Greenwood, IN

$14 - $16/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Spartan Fitness

Sales Associate

Indianapolis, IN

$13.50 - $18.25/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Spartan Fitness

Sales Associate

Greenwood, IN · On-site

$14 - $16/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Spartan Fitness

Sales Associate

Zionsville, IN

$13.50 - $18.50/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Spartan Fitness

Sales Associate

Indianapolis, IN · On-site

$13.50 - $18.25/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Keystone

Retail Associate

Greenfield, IN · On-site

$14.75 - $16.75/hr

Retail Associate - Station Approximate schedule could be 9 am to 5 pm Monday thru Friday and 8 am ... Taking out trash and general dusting. * Assist customers (phone, counter & pumps) with sales during ...

Keystone Cooperative

Retail Associate

Greenfield, IN · On-site

$14.75 - $16.75/hr

Retail Associate - Station Approximate schedule could be 9 am to 5 pm Monday thru Friday and 8 am ... Taking out trash and general dusting. * Assist customers (phone, counter & pumps) with sales during ...

previous pagenext page

Showing results 21-40

All JobsPhone Associate JobsPhone Associate Jobs in Indiana

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What cities in Indiana are hiring for Phone Associate jobs?

Cities in Indiana with the most Phone Associate job openings:

Phone Associate jobs near you

Sales Associate

R JULIAN FITNESS INC

Indianapolis, IN • On-site

$15 - $20/hr

Part-time

Retirement

Re-posted 8 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Employee discounts
  • Opportunity for advancement
  • Training & development

StretchLab is a national leader in the health and wellness industry. We are seeking a qualified Front Desk Sales Associate to focus on delighting our members and guests and driving sales and service excellence as we expand in the community.
POSITION: The Sales Associate will assist the Studio Manager with customer management and new membership and retail sales by bringing new clients to the studio, creating strong relationships and providing a positive customer experience. This position also assists with retaining customers by providing top-notch service to current members. Boutique fitness/wellness studio knowledge or experience is a bonus but not required. This position is a part-time position that requires availability to work weekdays, some weekends, evening and/or morning shifts. Schedule will be confirmed based on your availability and studio needs.
REQUIREMENTS:
  • Excellent communication and customer service skills required
  • Warm welcoming and engaging personality
  • Attention to detail and reliability
  • Ability to build strong customer relationships
  • Goal-oriented with an ability to support membership and retail sales
  • Self-motivated, responsible, on-time and takes initiative
  • Ability to learn and use the ClubReady software system
  • Must have excellent communication skills via in-person, phone and email
  • Strong organizational and multi-tasking skills
  • Must have proficient computer skills
  • High school diploma or equivalent required
RESPONSIBILITIES:
  • Contact new leads via phone, text and email to conduct needs assessment and book initial appointments
  • Confidently and clearly present care plan details and pricing based on recommendation from Flexologist team members
  • Maintain expected level of personal sales production including memberships, session packs and retail
  • Participate in special community events (health fairs, local running events, etc.) to promote StretchLab and our services
  • Process accurate credit card transactions
  • Follow-up tasks with prospective clients
  • Maintain accurate inventory of retail clothing and other items
  • Attend and complete all relevant training activities and team meetings
  • Maintain cleanliness of the studio
  • Other duties as assigned
COMPENSATION & PERKS:
  • This position offers a competitive base hourly rate
  • Commission paid on sales
  • Performance bonus potential
  • Stretch membership
  • Financial planning advisor
  • Healthcare stipend (based on company policy)
  • Great opportunities for growth within the studio including additional sales and management positions
  • Employee Retail Discounts