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Phone Associate Jobs in Indiana (NOW HIRING)

Spartan Fitness

Sales Associate

Fishers, IN · On-site

$13 - $17.75/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Spartan Fitness

Sales Associate

Fishers, IN · On-site

$13 - $17.75/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Lennar

Loan Officer Associate

Carmel, IN · On-site

Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed. Your Toolbox

Lennar

Loan Officer Associate

Carmel, IN · On-site

Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed. Your Toolbox

Spartan Fitness

Sales Associate

Indianapolis, IN · On-site

$14 - $16/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Lennar Homes

Loan Officer Associate

Carmel, IN · On-site

Loan Officer Associate We are Lennar Lennar is one of the nation's leading homebuilders, dedicated ... Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Alloy Fasteners, Inc.

WAREHOUSE ASSOCIATE ALIN

Goshen, IN · On-site

$14.25 - $17/hr

Responsibilities of the Warehouse Associate * Load, unload, stack, shrink wrap, and move products ... No walk-ins or phone calls, please! As an EOE/AA employer, our company will not discriminate in its ...

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Spartan Fitness

Sales Associate

Indianapolis, IN · On-site

$13.50 - $18.25/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Alloy Fasteners, Inc.

WAREHOUSE ASSOCIATE ALIN

Goshen, IN · On-site

$14.25 - $17/hr

Responsibilities of the Warehouse Associate * Load, unload, stack, shrink wrap, and move products ... No walk-ins or phone calls, please! As an EOE/AA employer, our company will not discriminate in its ...

Alloy Fasteners

WAREHOUSE ASSOCIATE ALIN

Goshen, IN

$14.25 - $17/hr

Responsibilities of the Warehouse Associate * Load, unload, stack, shrink wrap, and move products ... No walk-ins or phone calls, please! As an EOE/AA employer, our company will not discriminate in its ...

Spartan Fitness

Sales Associate

Zionsville, IN · On-site

$13.50 - $18.50/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Spartan Fitness

Sales Associate

Zionsville, IN

$13.50 - $18.50/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Spartan Fitness

Sales Associate

Indianapolis, IN · On-site

$14 - $16/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

Spartan Fitness

Sales Associate

Indianapolis, IN · On-site

$13.50 - $18.25/hr

... phone, text, and email to drive lead conversion. * Participate in special events (e.g., health ... Sales Associates earn 10% commission on any sales made. Benefits: Sales Associates are required to ...

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All JobsPhone Associate JobsPhone Associate Jobs in Indiana

Phone Associate information

What are some common challenges faced by Phone Associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What are Phone Associates?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

What are the key skills and qualifications needed to thrive as a Phone Associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.
What cities in Indiana are hiring for Phone Associate jobs? Cities in Indiana with the most Phone Associate job openings:
Phone Associate jobs near you

Sales Associate

Spartan Fitness

Fishers, IN • On-site

$13 - $17.75/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

Job Summary:
The Sales Associate plays a key role in driving studio growth and providing exceptional service to both prospective and current members. This position supports the Studio Manager in executing all aspects of the sales process, including lead generation, member engagement, and retention. The ideal candidate is enthusiastic, motivated, and passionate about helping others achieve their fitness goals through Pilates. The Sales Associate represents the brand with professionalism, positivity, and integrity, creating a welcoming environment that encourages members to become part of the Pilates community.
Supervisory Responsibilities:
  • None.
Essential Job Functions:
  • Execute all stages of the sales process, including lead generation, follow-up, and closing new membership sales.
  • Greet all members and prospective members warmly and ensure a positive studio experience from first contact to conversion.
  • Conduct informative and engaging tours of the studio, effectively identifying and addressing each prospect’s fitness goals and needs.
  • Present available membership packages, services, and programs confidently and clearly.
  • Maintain an acceptable and consistent level of sales performance in accordance with monthly targets.
  • Engage with prospects before, during, and after intro classes to ensure strong connections and a smooth onboarding process.
  • Support retention efforts by providing excellent customer service and fostering member relationships.
  • Assist with booking and confirming appointments via phone, text, and email to drive lead conversion.
  • Participate in special events (e.g., health fairs, open houses, member appreciation days) to promote studio visibility.
  • Maintain accurate lead and member information in the designated sales system (ClubReady experience preferred).
  • Contribute to the overall cleanliness and organization of the studio environment.
  • Uphold the mission and values of the studio as a fitness and wellness provider.
  • Perform other related duties as assigned by management.
Skills amp; Abilities:
  • Strong sales and communication skills, with the ability to connect quickly and effectively with diverse individuals.
  • Customer-service oriented with a friendly, professional, and approachable demeanor.
  • Highly motivated and goal-driven with the ability to meet or exceed sales objectives.
  • Excellent organizational and time management skills; able to balance multiple priorities.
  • Works well under pressure and can adapt to a fast-paced environment.
  • Maintains confidentiality and professionalism with sensitive member information.
  • Team player with a collaborative spirit and a genuine desire to help others succeed.
  • Proficiency in computer applications including Microsoft Office Suite, Google Workspace, and CRM systems (ClubReady preferred).
Education amp; Experience:
  • High school diploma or equivalent required.
  • Previous experience in retail, service, or fitness sales strongly preferred.
  • Experience in a customer-facing role with a focus on relationship-building and client satisfaction.
  • Interest or passion for fitness, wellness, and Pilates is a plus.
Wage amp; Compensation:    
The hourly rate or salary range for this position is broad to reflect the range of experience, skills, and certifications candidates may bring. Actual compensation will be determined based on qualifications, experience, and location, consistent with applicable state pay transparency laws.
Sales Associates earn 10% commission on any sales made.
Benefits:
Sales Associates are required to work an average of 30 hours a week throughout a six-month lookback period to qualify for benefits.
ALL Spartan employees are eligible to participate in the Spartan 401K program with up to a 5% match.
Benefits include:
  • Medical
  • Dental
  • Vision
  • Short amp; Long Term Disability
  • Other Ancillary Products
Physical Requirements:
  • Must be able to sit, stand, and move throughout the studio for extended periods.
  • Must be able to lift up to 25 pounds occasionally (e.g., studio equipment or promotional materials).
  • Must be able to communicate clearly and professionally via phone, text, and email.
  • Flexibility to work a varied schedule, including evenings, weekends, and special events, as required by studio operations.
AN EQUAL OPPORTUNITY EMPLOYER:
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.

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