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Phone Associate Jobs in Alabama (NOW HIRING)

Morningstar Properties

Office Associate

Birmingham, AL · On-site

$16 - $21.25/hr

Support property sales goals by closing sales leads, demonstrating strong phone sales skills ... Associates or Bachelor's degree is always a plus but not required. * Valid driver's license in the ...

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Customer Service Associate

Florence, AL · On-site

$30K - $65K/yr

As a Customer Service Associate, you will be the first point of contact for customers interacting with our company in-person or over the phone. You will provide support by addressing inquiries and ...

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Customer Service Associate

Florence, AL · On-site

$30K - $65K/yr

As a Customer Service Associate, you will be the first point of contact for customers interacting with our company in-person or over the phone. You will provide support by addressing inquiries and ...

Seale Harris Clinic

Front Office Associate

Birmingham, AL · On-site

$15 - $18/hr

Answering calls professionally, paging and routing them appropriately using a multi-line phone ... Our Front Office Associates should have related experience in a medical setting but experience is ...

Blue Compass RV Mobile

RV Sales Associate

Mobile, AL · On-site

$60K - $100K/yr

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

MHS Alabama

RV Sales Associate

Montgomery, AL · On-site

$65K - $75K/yr

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Mobile

RV Sales Associate

Mobile, AL · On-site

$60K - $100K/yr

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Mobile

RV Sales Associate

Theodore, AL

$60K - $100K/yr

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Mobile

RV Sales Associate

Theodore, AL · On-site

$60K - $100K/yr

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Blue Compass RV Mobile

RV Sales Associate

AL · On-site

$60K - $100K/yr

The Sales Associate engages customers across online, phone, social media, and in-person channels to deliver a seamless, high-energy buying experience. This is a commission-driven role designed for ...

Sealeharris

Front Office Associate

Birmingham, AL · On-site

$15 - $18/hr

Answering calls professionally, paging and routing them appropriately using amulti-line phone ... Our Front Office Associates should have related experience in a medical setting but experience is ...

Birmingham Gastroenterolgy Assoc

Scheduler

Birmingham, AL · On-site

$16.50 - $20.75/hr

Supports and adheres to Birmingham Gastroenterology Associates Code of Ethics and Business ... Ability to handle multi-line phone system. * Answer calls timely under a high degree of pressure.

Birmingham Gastroenterolgy Assoc

Scheduler

Birmingham, AL · On-site

$16.50 - $20.75/hr

Supports and adheres to Birmingham Gastroenterology Associates Code of Ethics and Business ... Ability to handle multi-line phone system. * Answer calls timely under a high degree of pressure.

TRITON STONE

Warehouse Associate

Huntsville, AL · On-site

$15 - $17.75/hr

Our recruiters are located elsewhere, so, please be aware that they'll be calling from out-of-state phone numbers for the screening calls. Warehouse Associate Come be a part of Triton Stone Group ...

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Showing results 21-40

All JobsPhone Associate JobsPhone Associate Jobs in Alabama

Phone Associate information

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

Can I work in a call center without experience?

Phone associate positions in call centers often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Employers may look for good interpersonal skills, a positive attitude, and basic computer knowledge, making it possible to start without previous call center work experience.

What are the most commonly searched types of Phone jobs in Alabama?

The most popular types of Phone jobs in Alabama are:

What cities in Alabama are hiring for Phone Associate jobs?

Cities in Alabama with the most Phone Associate job openings:

Phone Associate jobs near you

Phone Repair Technician Pelham Batteries Plus

Batteries Plus - LIION Power Inc

Pelham, AL • On-site

$14.50 - $15/hr

Full-time

Posted 29 days ago

Job description

Based pay is $14.50 an hour plus commission on every screen and battery device repair. Tech also receives regular Batteries Plus Commission on Key Fob battery and program installs, car battery installs and other easy bonuses.Do you have a technical aptitude that you Commission would like to bring into a professional setting? Do you have the communication skills to teach others?If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs. Associate will also work in the standard Batteries Plus retail store environment.Device Repair Technician Duties:Repair cell phones, tablets, and other devices as neededReceive, pack and ship these devicesDevelop written procedures and technical videos for common device repair activitiesMaintain proper inventoryParticipate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)Device Repair Technician Qualifications:Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience.Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidanceDemonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and trainThis position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipmentThis position requires lifting 10-20lbs on a regular and frequent basis, 50lbs on an occasional basis, and more than 50lbs on an infrequent basis.
Job Posted by ApplicantPro