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Phone Associate Jobs in Montevallo, AL (NOW HIRING)

Batteries Plus

Phone Repair Technician Pelham

Pelham, AL · On-site

$14.50/hr

Associate will also work in the standard Batteries Plus retail store environment. Device Repair Technician Duties: * Repair cell phones, tablets, and other devices as needed * Receive, pack and ship ...

Seale Harris Clinic

Front Office Associate

Birmingham, AL · On-site

$15 - $18/hr

Front Office Associate We are currently accepting applications for Front Office Associate. Our ... Answering calls professionally, paging and routing them appropriately using a multi-line phone ...

Morningstar Properties

Office Associate

Birmingham, AL

$16 - $21.25/hr

Support property sales goals by closing sales leads, demonstrating strong phone sales skills ... Associates or Bachelor's degree is always a plus but not required. * Valid driver's license in the ...

Seale Harris Clinic

Front Office Associate

Birmingham, AL · On-site

$15 - $18/hr

Answering calls professionally, paging and routing them appropriately using a multi-line phone ... Our Front Office Associates should have related experience in a medical setting but experience is ...

Sealeharris

Front Office Associate

Birmingham, AL

$15 - $18/hr

Answering calls professionally, paging and routing them appropriately using amulti-line phone ... Our Front Office Associates should have related experience in a medical setting but experience is ...

TJX Companies

Janitorial Associate

Birmingham, AL · On-site

$13.75 - $14.25/hr

EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours ...

CLUB4 Fitness

Front Desk Associate

Birmingham, AL · On-site

$13 - $16.75/hr

Front Desk Associate Homewood - Birmingham, AL 35209 Overview Position Type: Part Time Description ... phone during shift. 3. Close reading work while working on computer equipment as well as some ...

CLUB4 FITNESS

Front Desk Associate

Birmingham, AL · On-site

$13 - $16.75/hr

Front Desk Associate Homewood - Birmingham, AL 35209 Overview Position Type: Part Time Description ... phone during shift. 3. Close reading work while working on computer equipment as well as some ...

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All JobsPhone Associate JobsPhone Associate Jobs in Montevallo, AL

Phone Associate information

What are some common challenges faced by phone associates and how can they be managed effectively?

Phone Associates often encounter high call volumes and may need to handle challenging customer interactions. Managing stress and maintaining a positive, professional demeanor are crucial for success. Many companies provide support through training programs, scripts, and team leads who can assist with difficult situations. Building strong communication skills and learning to de-escalate tense conversations can help associates navigate these challenges and deliver excellent service.

What is a phone associate?

Phone Associates are professionals who handle inbound and outbound calls for a company, often serving as the first point of contact for customers. Their responsibilities typically include answering questions, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Effective communication skills, patience, and problem-solving abilities are essential for this role. Phone Associates may work in call centers or remotely, depending on the employer.

What is the difference between Phone Associate vs Customer Service Representative?

AspectPhone AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, customer support linesCall centers, retail, online support
Industry UsageTelecommunications, retail, techRetail, telecom, finance, tech
Common Search IntentJob roles focused on phone-based supportCustomer support roles involving phone communication

Both Phone Associates and Customer Service Representatives typically require similar credentials and work in call center environments. The main difference lies in the job scope: Phone Associates often focus solely on phone-based interactions, while Customer Service Representatives may handle multiple channels like email or chat as well. Understanding these distinctions can help job seekers find roles that match their skills and preferences.

What are the key skills and qualifications needed to thrive as a phone associate, and why are they important?

To thrive as a Phone Associate, strong verbal communication, active listening, and problem-solving skills are essential, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, professionalism, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient handling of customer inquiries, high satisfaction rates, and effective resolution of issues.
Phone Associate jobs near you

Store Associate / Phone Repair Technician

Batteries Plus - LIION Power Inc

Pelham, AL • On-site

$13.50 - $15/hr

Full-time

Posted 7 days ago

Job description

We offer on the job training. No experience required. But it's helpful if you are tech savvy.We pay $13.50 - $14.50 /hour + Commission on phone screen/battery installs, difficult car battery installs, flashlights sold, Alkaline sold, car/motorcycle battery chargers sold, lifetime car key fob & watch batteries sold and so much more!If you already have extensive phone and tablet repair experience pay is negotiable. (PAID BI-WEEKLY)$14.50 an hour will be giving after all Phone Repair Training has been completed. Training can start week one if the employee has the talent. Our goal is to have you complete Phone Repair Training within 30 days. We offer health insurance plansBatteries Plus is seeking to hire a full time Retail Sales Associate / Device Repair Technician to provide top-notch customer service while making sales and repairing our customers' devices. Do you have device repair experience with the motivation to advance your skills? Are you a customer service rockstar looking for a fun, fast-paced environment to work in? If so, keep reading! We are open Monday - Friday 8AM- 7PM Saturday 9AM - 7PM , Sunday 10 AM - 5PM. ABOUT BATTERIES PLUS BULBSBatteries Plus Bulbs was the first organization to respond to the evolving needs of the replacement battery market. The increasing demand for "specialty" and replacement batteries, combined with our reputation for solving battery problems and providing helpful advice, has led to our rapid success and expansion.We are passionate about what we do, and we have fun in the process. As sales continue to grow, so do the bonds in our company. We know that our success can only be attributed to the efforts of our hard-working team members which is why we offer competitive compensation, excellent benefits, and an enjoyable workplace. YOUR LIFE AS A RETAIL SALES ASSOCIATE / DEVICE REPAIR TECHNICIANYou arrive for each shift excited to meet new people and sell products, services, and solutions. Any clerk can sell a pack of AA batteries, but you are a trusted advisor that can recommend the right battery for the application whether it's a cell phone, truck, or recreational vehicle. You also answer inbound phone calls and happily answer customer questions. You love chatting with people and are able to make personal connections easily to ensure that every customer feels welcome and valued.You get to use your mechanical skills to repair our customers' cell phones, tablets, and other devices. Your experience has given you the confidence to assist our customers with their technology troubles. You feel good about representing a company with a solid reputation and playing an important part in their success. QUALIFICATIONSHigh school diploma or equivalentDependable transportationCustomer service and retail sales experience are preferred, but not required. Do you have strong communication skills? Are you friendly with excellent customer service skills? Can you easily build rapport? Are you sales savvy? Do you like to keep busy? Can you effectively prioritize multiple tasks? If so, apply now with our initial 3-minute, mobile-friendly application! We look forward to meeting you!
Job Posted by ApplicantPro