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Phlebotomy Supervisor Jobs in Rochester, NY (NOW HIRING)

NAACLS approved phlebotomy program; * Formal structured phlebotomy training program; or One year on the job training as a phlebotomist, as per client requirements. LICENSURE State specific; ASCP, as ...

NAACLS approved phlebotomy program; * Formal structured phlebotomy training program; or One year on the job training as a phlebotomist, as per client requirements. LICENSURE State specific; ASCP, as ...

Medical Assistant I

Hopewell, NY · On-site

$18 - $25/hr

... phlebotomy skills. Certification must be maintained and kept current to qualify for the differential. Supervisory Responsibility: This position does not have supervisory responsibility. Expected ...

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Phlebotomy Supervisor information

See Rochester, NY salary details

$17

$29

$48

How much do phlebotomy supervisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for phlebotomy supervisor in Rochester, NY is $29.61, according to ZipRecruiter salary data. Most workers in this role earn between $22.79 and $33.22 per hour, depending on experience, location, and employer.

What is a phlebotomy supervisor?

Phlebotomy Supervisors are healthcare professionals responsible for overseeing the work of phlebotomists and ensuring the quality and efficiency of blood collection procedures. They manage scheduling, training, and compliance with safety protocols within laboratories or healthcare facilities. In addition to performing supervisory duties, they may also assist with difficult blood draws, address patient concerns, and ensure that all procedures comply with regulatory standards.

What is the difference between Phlebotomy Supervisor vs Phlebotomist?

AspectPhlebotomy SupervisorPhlebotomist
CertificationsCPCT, Phlebotomy Supervisor certification (optional)CPCT, Phlebotomy Technician certification
Work EnvironmentOversees teams in hospitals, clinics, labsPerforms blood draws in healthcare settings
ResponsibilitiesSupervises staff, manages schedules, ensures complianceCollects blood samples, prepares specimens

The main difference is that a Phlebotomy Supervisor manages and oversees phlebotomy teams, while a Phlebotomist primarily performs blood collection. Supervisors handle administrative tasks and staff coordination, whereas Phlebotomists focus on patient interaction and specimen collection.

What are the key skills and qualifications needed to thrive as a phlebotomy supervisor?

To thrive as a Phlebotomy Supervisor, you need expertise in phlebotomy procedures, quality control, and team leadership, typically supported by a certification in phlebotomy and several years of clinical experience. Familiarity with laboratory information systems (LIS), specimen tracking software, and compliance regulations such as CLIA and OSHA is important. Strong interpersonal, organizational, and conflict-resolution skills help you effectively manage staff and ensure patient satisfaction. These competencies are vital for maintaining high standards of safety, efficiency, and accuracy in laboratory operations.

What are some common challenges faced by a phlebotomy supervisor, and how can they be addressed?

Phlebotomy Supervisors often encounter challenges such as managing a diverse team, ensuring consistent adherence to safety protocols, and handling high patient volumes efficiently. Addressing these challenges involves clear communication, ongoing training, and fostering a supportive work environment. Supervisors can also implement regular quality checks and encourage feedback from staff to continuously improve processes and maintain high standards of patient care.

What does a phlebotomy supervisor do?

The duties of a phlebotomy supervisor revolve around overseeing a staff of phlebotomists. Phlebotomists are medical specialists who draw blood samples. As a phlebotomy supervisor, you monitor activity in the laboratory, schedule staff, organize inventory supplies and equipment, and liaise with other professionals in the clinic, donation center, or hospital. You also act as a link between the lab employees and management. Your responsibilities may include documentation duties such as verifying the identity and medical history of donors or patients and ensuring samples are correctly labeled.

What are popular job titles related to Phlebotomy Supervisor jobs in Rochester, NY? For Phlebotomy Supervisor jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Phlebotomy Supervisor jobs in Rochester, NY look for? The top searched job categories for Phlebotomy Supervisor jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Phlebotomy Supervisor jobs? Cities near Rochester, NY with the most Phlebotomy Supervisor job openings:
Infographic showing various Phlebotomy Supervisor job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,587 per year, or $29.6 per hour.

Phlebotomy Supervisor - Canton-Potsdam Hospital (Full-Time, Days)

Rochester Regional Health

Rochester, NY • On-site

Full-time

PTO

Re-posted 7 days ago


Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers


Job description

Job Title: Phlebotomy Supervisor
Department: Laboratory Services
Location: Canton-Potsdam Hospital | 50 Leroy St. Potsdam, NY 13676
Hours Per Week: 37.5
Schedule: 8-hour shifts, 7:00a - 3:30p
SUMMARY
Under the direction of the Sr. Manager, Laboratory Outreach Services supervises team members of Laboratory Services related to the daily operational needs of the department by assuring that decisions related to operations are made within all department, hospital and regulatory guidelines. Implement processes that result in standardization of the department operations across the Rochester General Health System.
RESPONSIBILITIES:
  • Monitor the changing of the daily schedule.
  • Oversee handling of sick calls and dispatching staff as needed.
  • Establish guidelines annually based on staffing and operations to approve ETO/PTO and disseminate process/policies to team members managing oversight of all processes.
  • Complete and sign off employee timesheets for Phlebotomy Services team members and submit for processing. Maintains bi-weekly pay summary reflecting hours worked, charge backs, ETO, PTO, mileage and OT for department.
  • Attends all meetings associated with the operations of the department, provides input as it relates to Phlebotomy Departments Operations, and to disseminate information to Sr. Manager and/or staff as appropriate.
  • Working in conjunction with Engineering, Purchasing and Materials Management to assure the availability, delivery and maintenance of supplies and equipment required to guarantee department productivity within departmental fiscal requirements and responsibilities.
  • Adheres to staffing and supply budgets, notifying Senior Manager of discrepancies.
  • Is sufficiently available to the department team as a coach and mentor and to provide supervision as needed and to maintain open communication with staff as related to operations, job performance and expectations. Also provides education and counseling when appropriate as related to performance issues as well as documenting performance related issues for Performance Improvement.
  • Accurately document, research, and report on patient complaints/concerns as they are received or as requested following all organizational policies and following CMS guidelines.
  • Review and update Department Policy and Procedure Manual annually and seek approval for changes based on departmental, organizational or regulatory processes and communicate approved changes to team members, department Sr. Manager and other organizational departments and/or clients, as appropriate.
  • Provide oversight for the completion of all Quality Assurance error documentation reports and maintaining statistical data related to errors. (Quantros)
  • Mentor, coach, educate and counsel team members related to performance issues affecting success within the position
  • Works with the Education Coordinator (Specimen Procurement Lead), to assure accuracy in all policies associated with specimen collection (Phlebotomy), completion of annual competencies as well as maintain department policies for COC Drug Screen Procedures and Competency and monitor documentation on the competency and education of team members associated with DOT training for COC Drug Screens as appropriate.
  • Works with the Education Coordinator to assure that team members are performing within policy and standards and that remediation associated with competency and education is prompt assuring positive patient outcomes.
  • Initiate and participate in the peer interview process for the hiring of all new team members.
  • Perform probationary and annual performance appraisals for department team members and document as necessary.
  • Interact with People Resources to provide support to team members to assure performance requirements of the position and standards of the organization are met. Take appropriate and necessary disciplinary action up to and including ending the employment relationship. Documenting as necessary.
  • Make sure Employees files in HR and Lab Administration are kept up to date with performance appraisals, mandatory education, regulatory information, etc. Reviewing annually.
  • Round, cascade information and huddle with team members and document as appropriate.
  • Interact with clients, physicians and patients to assure that service standards and contractual obligations are being met.
  • Proactively determine and eliminate operational issues inhibiting the provision of required service standards based on organizational expectations and contractual obligation.

REQUIRED QUALIFICATIONS:
  • Must have the knowledge of the skills required to perform the duties outlined under the duties and responsibilities of Phlebotomist, Sr. Phlebotomist and Specimen Procurement Lead
  • 6 years relevant experience performing functions with progressively more responsibility
  • Supervisory or leadership experience required
  • Computer skills required
  • Valid NYS driver's license

PREFERRED QUALIFICATIONS:
  • Bachelor's or Associate's Degree preferred
  • Certification preferred but not required
  • Excellent communication skills, the ability to work with and reason with others, problem solving skills and the capability to work in a dynamic environment
  • Must demonstrate competency through interaction with team members, clients, physicians and patients

EDUCATION:
LICENSES / CERTIFICATIONS:
NYS DL - valid New York State Driver's License - New York State Department of Motor Vehicles (NYSDMV)New York State Department of Motor Vehicles (NYSDMV)New York State Department of Motor Vehicles (NYSDMV)
PHYSICAL REQUIREMENTS:
M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.
PAY RANGE:
$60,500.00 - $70,000.00
CITY:
Potsdam
POSTAL CODE:
13676
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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