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Phlebotomy Manager Jobs in Springfield, MA (NOW HIRING)

Baystate Health

Inpatient Phlebotomist

Springfield, MA

$17 - $21.25/hr

Highschool diploma or GED * 1 year of prior phlebotomy experience SCHEDULE: * Fulltime 36 hours ... Together our inspired and compassionate teams manage the whole health needs of all communities in ...

Baystate Health

Inpatient Phlebotomist

Springfield, MA · On-site

$17 - $21.25/hr

Highschool diploma or GED * 1 year of prior phlebotomy experience SCHEDULE: * Fulltime 36 hours ... Together our inspired and compassionate teams manage the whole health needs of all communities in ...

Baystate Health

Phlebotomist II

Palmer, MA · On-site

$17.25 - $21.75/hr

Together our inspired and compassionate teams manage the whole health needs of all communities in ... Certified Phlebotomy Technician - OtherOtherOther, Phlebotomist - American Society for Clinical ...

Baystate Health

Phlebotomist II

Palmer, MA · On-site

$17.25 - $21.75/hr

Together our inspired and compassionate teams manage the whole health needs of all communities in ... Certified Phlebotomy Technician - OtherOtherOther, Phlebotomist - American Society for Clinical ...

CHS Recruiting

Internal Medicine Physician

Suffield, CT

$96.15 - $120.19/hr

... management - specialist referrals The clinic has on-site x-ray, phlebotomy, and lab services. Providers see an average of 18 to 24 patients per day, with dedicated support staff. The practice uses ...

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Phlebotomy Manager information

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$17

$29

$49

How much do phlebotomy manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for phlebotomy manager in Springfield, MA is $29.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.98 and $33.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by a Phlebotomy Manager, and how can they be addressed?

Phlebotomy Managers often face challenges such as balancing staff scheduling, maintaining high-quality patient care, and ensuring compliance with safety regulations. Managing a diverse team of phlebotomists requires strong communication and organizational skills, especially in high-volume settings. Proactively providing ongoing training, fostering open communication, and implementing clear procedures can help address these challenges and create a positive, efficient work environment.

What are the key skills and qualifications needed to thrive as a Phlebotomy Manager, and why are they important?

To thrive as a Phlebotomy Manager, you need expertise in phlebotomy procedures, staff supervision, and a relevant certification or associate degree in a medical field. Familiarity with laboratory information systems (LIS), quality assurance protocols, and OSHA regulations is crucial. Strong leadership, organizational, and communication skills help in managing teams, resolving conflicts, and ensuring patient satisfaction. These competencies are vital for maintaining high standards of safety, efficiency, and compliance within the phlebotomy department.

What does a Phlebotomy Manager do?

A Phlebotomy Manager oversees the daily operations of a phlebotomy department or team, ensuring blood collection procedures are performed safely and efficiently. They are responsible for supervising phlebotomists, managing staff schedules, maintaining compliance with health and safety regulations, and ensuring quality control in specimen collection and handling. Additionally, they may handle hiring, training, and performance evaluations to maintain high standards of patient care.

What is the difference between Phlebotomy Manager vs Phlebotomist?

AspectPhlebotomy ManagerPhlebotomist
CertificationsCPCT, Phlebotomy Certification, Leadership trainingCPCT, Phlebotomy Certification
Work EnvironmentClinics, hospitals, labs, overseeing staffHospitals, clinics, blood donation centers, performing blood draws
Job ResponsibilitiesSupervising staff, managing schedules, ensuring complianceDrawing blood, patient interaction, sample labeling

The Phlebotomy Manager oversees the phlebotomy team, manages operations, and ensures quality standards, while the Phlebotomist primarily performs blood draws and interacts directly with patients. Both roles require certification, but the manager's role includes leadership and administrative duties.

What are the most commonly searched types of Phlebotomy jobs in Springfield, MA? The most popular types of Phlebotomy jobs in Springfield, MA are:
What are popular job titles related to Phlebotomy Manager jobs in Springfield, MA? For Phlebotomy Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Phlebotomy Manager jobs in Springfield, MA look for? The top searched job categories for Phlebotomy Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Phlebotomy Manager jobs? Cities near Springfield, MA with the most Phlebotomy Manager job openings:
Phlebotomy Manager jobs near you
Infographic showing various Phlebotomy Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $62,172 per year, or $29.9 per hour.
Phlebotomy Supervisor

Phlebotomy Supervisor

Quest Diagnostics

Manchester, CT • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

98th of 120 rated laboratories

Job description


Phlebotomy Supervisor - Manchester, CT, Monday to Friday, 8:00 AM to 5:00 PM, with rotational weekends
Pay range: $58,656 - $103,600 / year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!
Oversee functions of Patient Services that may include Mobile Phlebotomy, In-Office Phlebotomy and Patient Service Centers. The Supervisor will have responsibility for all activities of the function including but not limited to, training of all personnel, all daily operations and staffing of PSCs. Ensure maintenance of a safe, professional environment in all facilities supervised.
Responsibilities
  • Responsible for daily operations of all assigned facilities, PSCs, mobile and in-office phlebotomy.
  • Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.
  • Where applicable, ensures all Federal, State & local licensure requirements are met, working with the QA and Medical Director's offices.
  • Ensures all Laboratory testing QA/QC documentation is complete and reviewed as required.
  • Oversees safety, maintenance, and cleanliness of facilities (including upgrades, repairs, etc.)
  • Performs site visits at all assigned PSCs/ IOPs and mobile phlebotomy sites and document findings. Performs QA audits. Site visits scheduled appropriately to provide adequate supervision.
  • Relocate/open/close PSCs, IOPs and RRLs.
  • Oversees inventory process for supervised facilities.
  • Participates in the interview, selection and hiring of new employees.
  • Responsible for training, coaching, supervision and development of staff.
  • Monitors on-going performance of employees; provides corrective action and counseling as required. Performs mid-year and annual performance appraisals.
  • Holds regularly scheduled meetings for dissemination of all information to staff.
  • Ensures all employees meet requirements for driving on company business.
  • Tracks/enters time/attendance of employees.
  • Prepares schedules with minimal overtime for employees. Maintains adequate coverage for all facilities.
  • Prepares month-end reports.
  • May perform training and onboarding of new Clients.
  • Investigates/resolves and responds to customer complaints appropriately and effectively.
  • Responsible to ensure Quest improvement and/or standardization initiatives are implemented.
  • Assists in preparation of annual budget for areas of responsibility. Maintain budget control throughout the year in areas of responsibility.
  • Supervisor participates to assure fiscal responsibilities of the department are met. This includes implementation of cost containment programs, management of overtime, and participation in standardization initiatives and needs assessment for capital expenditures.
  • Participates on process improvement teams, or other initiatives to meet management objectives.
  • Organizes and leads projects both within the workgroup and with cross-functional groups. May be required to give presentations and speak in groups.
  • Demonstrates and lives the Values of Quest Diagnostics.
  • All other duties as assigned, within scope of the position.

Qualifications
Required Work Experience:
  • Minimum two years prior supervisory experience or demonstrated leadership experience
  • Minimum five years' experience in phlebotomy, laboratory or other healthcare environments

Preferred Work Experience:
  • Customer service in a retail or service environment preferred.

Physical and Mental Requirements:
  • Extensive use of phone and PC
  • Prolonged standing/sitting
  • Fine dexterity with hands/steadiness
  • Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
  • Talking
  • Vision - requires constant mental visual attention to details.
  • Walking
  • Balancing
  • Bending/Kneeling
  • Pushing/Pulling
  • Reaching/Twisting

Knowledge:
  • The position requires the ability to effectively communicate in English.

Skills:
  • Must be flexible and available based on staffing requirements; weekends, holidays, on-call and overtime.
  • Must have valid driver's license and clean driving record.
  • Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
  • Capable of handling multiple priorities in a high-volume setting.
  • Proficient PC skills including experience using MS Office applications.
  • Must be able to make decisions based on established procedures and exercise consistent, independent, sound judgment.
  • Must be able to manage individuals in multiple geographies/locations
  • Position requires travel.

Education
  • Bachelor's Degree Business Administration, Healthcare or related field (Preferred)
  • High School Diploma or Equivalent (Required)

Languages
  • English (Required)

Licenses and Certifications
  • Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)

Work Requirements
  • Travel Required

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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