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Pharmacy Tech Customer Service Jobs (NOW HIRING)

ASPIRUS HEALTH

PHARMACY TECH

Ironwood, MI · On-site

$18.75 - $22.75/hr

Knowledge of office procedures and customer service normally acquired through completion of a high school diploma or equivalent. * Full Michigan pharmacy tech licensure preferred. * If not currently ...

CommonSpirit Health

Pharmacy Tech

Omaha, NE · On-site

$16.75 - $20.25/hr

Pharmacy Technician Registration/License in the State of Nebraska AND Pharmacy Tech Certification, if indicated Where You'll Work CHI Health Lakeside is West Omaha's only full-service hospital. We ...

CommonSpirit Health

Pharmacy Tech

Omaha, NE · On-site

$16.75 - $20.25/hr

... a full-service hospital, cancer center, rehabilitation center, specialty spine hospital and more ... Pharmacy Technician License in the State of NE AND Pharmacy Tech Certification, if indicated ...

CommonSpirit Health

Pharmacy Tech

Council Bluffs, IA · On-site

$16.25 - $19.75/hr

Our full range of medical services include a new pavilion featuring enhancements in heart and ... Pharmacy Technician Trainee Registration in the State of Iowa AND Pharmacy Tech Certification, if ...

Tift Regional Health System

Pharmacy Tech

Tifton, GA · On-site

$14.50 - $17.50/hr

Demonstrates good customer service by acknowledging customers promptly and addressing their ... LICENSED PHARM TECH OTHER INFORMATION: * Pharmacy Technician license is required. * Must hold ...

CommonSpirit Health

Pharmacy Tech

Lincoln, NE

$16.50 - $20.25/hr

Francis of Perpetual Adoration in 1889, is a full-service, 260-bed, nonprofit regional medical ... Pharmacy Technician License in the State of NE AND Pharmacy Tech Certification, if indicated ...

Summers Pharmacy

Pharmacy Tech

Blue Springs, MO · On-site

$18 - $22/hr

Customer service and patient support * Supporting workflow efficiency and meeting promised ... Minimum of 3 years of pharmacy technician experience , preferably in a customer-facing role

Ascension

Pharmacy Tech

Wichita, KS · On-site

$21.63/hr

... in service, growth, care and connection. We empower our 97,000+ associates to bring their skills ... Pharmacy Tech credentialed from the Kansas Board of Pharmacy obtained prior to hire date or job ...

Phoebe Putney Health System

Pharmacy Tech I

Albany, GA

$16 - $19.50/hr

Vocational/Technical Degree in Pharmacy Technology or related field preferred Work Experience: 1 or ... customer service skills. * Wears protective clothing and equipment as appropriate.

Health First

Lead Pharmacy Tech - Pharmacy

Palm Bay, FL · On-site

$15 - $18.25/hr

The Lead Pharmacy Tech provides superior quality, competitive value and outstanding service by ... Be available to staff and/or members for questions, comments concerns Customer Experience:

TalentBurst, Inc.

Pharmacy Tech

Canton, GA

$16.50 - $20/hr

Pharmacy Tech Duration: 13 weeks Location: Georgia Cancer Specialists Canton 1521 Hickory Flat ... Provides patient care services to neonate, pediatric, adolescent, adult, and geriatric patients ...

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How much do pharmacy tech customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for pharmacy tech customer service in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $18.75 per hour, depending on experience, location, and employer.

What are Pharmacy Tech Customer Service jobs?

Pharmacy Tech Customer Service jobs involve assisting pharmacists in dispensing medications, managing customer inquiries, and providing support to patients both in person and over the phone. These roles require strong communication skills, attention to detail, and knowledge of pharmacy operations. Pharmacy techs also handle prescription processing, insurance claims, and help ensure customers understand their medications and any related instructions.

What are the key skills and qualifications needed to thrive as a Pharmacy Tech Customer Service representative, and why are they important?

To thrive as a Pharmacy Tech Customer Service representative, you need knowledge of pharmacy operations, medication safety, and customer service principles, typically supported by a high school diploma and, in some states, pharmacy technician certification. Familiarity with pharmacy management software, prescription processing systems, and point-of-sale platforms is commonly required. Strong communication, attention to detail, and problem-solving skills help you effectively assist customers and collaborate with pharmacists. These skills ensure accurate prescription handling, regulatory compliance, and a positive customer experience in a fast-paced environment.

What is the difference between Pharmacy Tech Customer Service vs Pharmacy Technician?

AspectPharmacy Tech Customer ServicePharmacy Technician
CertificationsOften requires pharmacy technician certificationRequires national certification (e.g., PTCB or NHA)
Work EnvironmentCustomer service settings, retail pharmacies, call centersPharmacies, hospitals, healthcare facilities
Job ResponsibilitiesAssisting customers, answering questions, processing prescriptionsPreparing medications, verifying prescriptions, managing inventory

Pharmacy Tech Customer Service roles focus on assisting customers and handling inquiries, often in retail or call center environments, while Pharmacy Technicians perform technical tasks like medication preparation and prescription management. Both roles require certification and are integral to pharmacy operations, but they differ mainly in technical responsibilities versus customer interaction.

How does a Pharmacy Tech Customer Service role typically collaborate with pharmacists and other healthcare professionals?

Pharmacy Tech Customer Service professionals work closely with pharmacists by assisting in prescription processing, handling customer inquiries, and ensuring medication accuracy. They often serve as the first point of contact for patients, relaying important information to pharmacists and clarifying prescription details with healthcare providers when needed. This role requires strong communication skills, as effective collaboration with both the pharmacy team and external medical staff ensures safe and efficient patient care.
What cities are hiring for Pharmacy Tech Customer Service jobs? Cities with the most Pharmacy Tech Customer Service job openings:
Who are the top companies hiring for Pharmacy Tech Customer Service jobs? The top employers for Pharmacy Tech Customer Service jobs are:
Pharmacy Tech Customer Service jobs near you
Pharmacy Customer Service Specialist

Pharmacy Customer Service Specialist

Shrivers Pharmacy

Athens, OH

Other

Posted 21 days ago

Job description

Pharmacy Customer Service Specialist

Job Category: Pharmacy Requisition Number: PHARM001207

Posted: June 2, 2026

Full-Time

On-site

Athens, OH 45701, USA

Description

Pharmacy Customer Service Specialist

Job Title: Pharmacy Customer Service Specialist Department: Pharmacy Immediate Supervisor Title: Pharmacist in Charge and General Manager Job Supervisory Responsibilities: None General Summary: This position is a non-exempt, sales position responsible for greeting and assisting customers in a prompt, courteous, and professional manner. This position requires attention to detail and organizational skills that ensure prompt payment for prescriptions and store merchandise. Essential Job Responsibilities: 1. Greet and serve customers in a timely, friendly, and professional manner. 2. Keep assigned area neat, clean, and stocked. 3. Be able to demonstrate proficiency in all of the Front Register Cashier duties. 4. Have basic knowledge of the functions of Pharmacy computer system including "work flow". 5. Be proficient at the Prescription bagging system. 6. Be able to generate courier manifest. 7. Process charge account payments and charges including the daily cash delivery accounts. 8. Triage customers to evaluate wait times. 9. Have general knowledge of DME equipment in order to answer questions and complete rental and purchase paperwork accurately. 10. PSE sales and log book as well as the signature log. 11. Promote all pharmacy programs with each customer. 12. Know proper pharmacy closing procedure including restocking process. 13. Perform other duties as assigned by management. Education: High school or equivalent Experience: One year experience as a cashier preferably in a retail pharmacy setting.

Other Requirements: Must obtain Pharmacy Technician Trainee license upon hire if not already licensed with the Board of Pharmacy. Performance Requirements: Knowledge: 1. Knowledge of organization services available to customers. 2. Knowledge of product location within the store to be able to direct customers. 3. Knowledge of phone system, especially calls for refills and new prescriptions. Skills: 1. Ability to make change accurately. 2. Exceptional organizational and interpersonal skills. 3. Ability to learn the proper use of mechanical equipment utilized in this position. Abilities: 1. To handle stressful situations in a professional manner. 2. Ability to work in a fast-paced environment for extended periods of time. Equipment Operated: Standard retail machines to include POS system, telephones, copy machines, and fax machines. Work Environment: This position is in a fast-paced, retail environment. Occasional evening and weekend work. Mental/Physical Requirements: Involves standing and walking 90% of the time.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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