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Pharmacy Tech Customer Service Jobs (NOW HIRING)

Mission Community Pharmacy

Pharmacy Tech II

Brevard, NC · On-site

Pharmacy Tech II Job Summary and Qualifications Role Summary: Supports the department by accurately ... Provides excellent customer service by helping to maintain an organized and efficient workflow in ...

CarePartners

Pharmacy Tech

Asheville, NC · On-site

Provides excellent customer service by helping to maintain an organized and efficient workflow in ... Associate's degree in Pharmacy Technology * Required License: Registration as a Pharmacy Technician ...

CarePartners

Pharmacy Tech

Hendersonville, NC · On-site

Provides excellent customer service by helping to maintain an organized and efficient workflow in ... Associate's degree in Pharmacy Technology * Required License: Registration as a Pharmacy Technician ...

L3Harris Technologies

IT Customer Service

Rochester, NY

$52K - $97K/yr

Job Title: IT Customer Service Job Code: 39826 Job Location: Rochester, NY Job Schedule: 9/80 (Every other Friday off) This is an End User Desktop Support position that requires proficiency with ...

Arizona Technical Training Institute

Be Seen First

Pharmacy Technician Pharmacy Tech

Phoenix, AZ · On-site

$16 - $25/hr

Healing Cactus Pharmacy is looking for pharmacy tech, Preferred Qualifications ... Previous experience in a pharmacy, retail, medical, or customer service setting * Previous ...

Boston Services

Pharmacy Tech

Wenatchee, WA · On-site

$19 - $23/hr

Pharmacy tech needed for Central Campus Inpatient Pharmacy\Hospital Pharmacy. Skills or Certifications Needed: Sterile Compounding; No call Shift: E/N, 10 hr shifts Specialty Type: Pharmacy Sub ...

CHI Health

Retail Pharmacy Tech

Omaha, NE

$18.06 - $25.51/hr

Provide outstanding customer service by assisting patients with prescription pick-up, answering ... Registered/licensed Pharmacy Tech in the State of NE ( required prior to start date * Active CPT ...

CHI Health

Retail Pharmacy Tech

La Vista, NE

$18.06 - $25.51/hr

Provide outstanding customer service by assisting patients with prescription pick-up, answering ... Registered/licensed Pharmacy Tech in the State of NE ( required prior to start date * Active CPT ...

Summers Pharmacy

Pharmacy Tech

Blue Springs, MO · On-site

$18 - $22/hr

Customer service and patient support * Supporting workflow efficiency and meeting promised ... Minimum of 3 years of pharmacy technician experience , preferably in a customer-facing role

Saratoga Hospital

Pharmacy Tech

Saratoga Springs, NY

$17.79 - $26.65/hr

In this role, you'll be a vital part of our support team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role as a Pharmacy Tech, you ...

Saratoga Hospital

Pharmacy Tech

Saratoga Springs, NY · On-site

$17.25 - $26.65/hr

In this role, you'll be a vital part of our support team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role as a Pharmacy Tech, you ...

Saratoga Hospital

Pharmacy Tech

Saratoga Springs, NY · On-site

$17.79 - $26.65/hr

In this role, you'll be a vital part of our support team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role as a Pharmacy Tech, you ...

Saratoga Hospital

Pharmacy Tech

Saratoga Springs, NY · On-site

$17.25 - $26.65/hr

In this role, you'll be a vital part of our support team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role as a Pharmacy Tech, you ...

Zack Group

Travel Pharmacy Tech

Austin, TX · On-site

$17.25 - $21/hr

Pharmacy Tech,08:00:00-18:00:00 About Zack Group Zack Group has been active in the medical staffing sector for over 25 years, providing a wide range of services to top-tier healthcare facilities ...

Ascension

Pharmacy Tech

Smithville, TN · On-site

$21.63/hr

Provided essential distributive services and technical support to Pharmacists prior to receiving ... Registered Pharmacy Tech credentialed from the Tennessee Board of Pharmacy obtained within 3 Months ...

Health First

Lead Pharmacy Tech - Pharmacy

Palm Bay, FL · On-site

$15 - $18.25/hr

The Lead Pharmacy Tech provides superior quality, competitive value and outstanding service by ... Be available to staff and/or members for questions, comments concerns Customer Experience:

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Pharmacy Tech Customer Service information

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How much do pharmacy tech customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for pharmacy tech customer service in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $18.75 per hour, depending on experience, location, and employer.

What is a pharmacy tech customer service?

Pharmacy Tech Customer Service jobs involve assisting pharmacists in dispensing medications, managing customer inquiries, and providing support to patients both in person and over the phone. These roles require strong communication skills, attention to detail, and knowledge of pharmacy operations. Pharmacy techs also handle prescription processing, insurance claims, and help ensure customers understand their medications and any related instructions.

What are the key skills and qualifications needed to thrive as a pharmacy tech customer service representative, and why are they important?

To thrive as a Pharmacy Tech Customer Service representative, you need knowledge of pharmacy operations, medication safety, and customer service principles, typically supported by a high school diploma and, in some states, pharmacy technician certification. Familiarity with pharmacy management software, prescription processing systems, and point-of-sale platforms is commonly required. Strong communication, attention to detail, and problem-solving skills help you effectively assist customers and collaborate with pharmacists. These skills ensure accurate prescription handling, regulatory compliance, and a positive customer experience in a fast-paced environment.

What is the difference between Pharmacy Tech Customer Service vs Pharmacy Technician?

AspectPharmacy Tech Customer ServicePharmacy Technician
CertificationsOften requires pharmacy technician certificationRequires national certification (e.g., PTCB or NHA)
Work EnvironmentCustomer service settings, retail pharmacies, call centersPharmacies, hospitals, healthcare facilities
Job ResponsibilitiesAssisting customers, answering questions, processing prescriptionsPreparing medications, verifying prescriptions, managing inventory

Pharmacy Tech Customer Service roles focus on assisting customers and handling inquiries, often in retail or call center environments, while Pharmacy Technicians perform technical tasks like medication preparation and prescription management. Both roles require certification and are integral to pharmacy operations, but they differ mainly in technical responsibilities versus customer interaction.

What other jobs can I work as a pharmacy technician?

Pharmacy technicians can often transition into roles such as pharmacy assistants, medication aides, or pharmacy clerks, which involve similar customer service and administrative tasks. They may also pursue positions in hospital or clinical settings, or obtain certifications to advance into pharmacy technician supervisor or medication management roles. Skills in medication handling, customer service, and familiarity with pharmacy software are valuable across these positions.

How does a pharmacy tech customer service role typically collaborate with pharmacists and other healthcare professionals?

Pharmacy Tech Customer Service professionals work closely with pharmacists by assisting in prescription processing, handling customer inquiries, and ensuring medication accuracy. They often serve as the first point of contact for patients, relaying important information to pharmacists and clarifying prescription details with healthcare providers when needed. This role requires strong communication skills, as effective collaboration with both the pharmacy team and external medical staff ensures safe and efficient patient care.

What skills do you need to be a pharmacy tech customer service associate?

A pharmacy tech customer service associate needs strong communication skills, attention to detail, and the ability to handle sensitive information accurately. Knowledge of pharmacy operations, familiarity with pharmacy software, and certification such as the Pharmacy Technician Certification are often required. Good organizational skills and the ability to work in a fast-paced environment are also important.
What cities are hiring for Pharmacy Tech Customer Service jobs? Cities with the most Pharmacy Tech Customer Service job openings:
Who are the top companies hiring for Pharmacy Tech Customer Service jobs? The top employers for Pharmacy Tech Customer Service jobs are:
Pharmacy Tech Customer Service jobs near you

Pharmacy Tech- Customer Care (Remote in Pennsylvania)

Chewy

Pittston, PA

$18.25/hr

Full-time

Posted 18 days ago

Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 226 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers

Job description

Our Opportunity: 

Chewy, the fastest growing e-commerce retail business in the market today, is seeking motivated and confident CC Healthcare Pharmacy Representatives to join our amazing Customer Service team in Pennsylvania! This role will entail “Wow-ing” our pet-parent customers and business partners with stellar customer service.  Our Team Members are committed to providing an incredible customer experience. 

Why You'll Love Working Here:

  • Starting pay of $18.25/hr
  • Competitive benefits and personal and leadership development programs to support your career growth.
  • Employee 20% discount program at Chewy for all your pet needs.
  • We have a culture of belonging where you will feel valued for your skills and contributions and be recognized for your dedication and hard work.
  • We'll empower you to build, grow, and unleash your full potential.

What You’ll Do: 

  • Engage directly with healthcare and pharmacy customers who contact us directly at the pharmacy or customer service for a variety of topics. (This will primarily be via inbound and outbound phone calls, to include emails, and other communication platforms) 

  • Research and problem-solve to determine appropriate solutions for the customer and follow-up as needed to resolve issues. 

  • Operate with understanding, active listening, patience, empathy and kindness to customers and Team Members alike. 

  • Go above and beyond to “Wow” our customers. We aren’t looking for order-takers or script-readers – we’re searching for those who can engage with our customers and think critically to help our customer and provide solutions. 

  • Operate with a willingness to learn. We share feedback, we get feedback and we operate in a culture of being open-minded to grow.  Many of our Team Members have grown into other roles and leadership positions, so having a long-term career focus is ideal 

  • Help customers over the phone (sometimes other channels as needed) with a variety of topics, primarily using our internal computer software and systems to research solutions and document their accounts, so being thorough is critical. 

What You’ll Need: 

  • You are physically located in Pennsylvania.

  • You are able to acquire required Pharmacy Technician or Trainee registration/licensure with the PA State Board of Pharmacy.

  • 1-2 years working in a customer focused environment 

  • Demonstrate excellent communication skills (written, verbal, and listening) 

  • Ability to multi-task (i.e. talk on the phone while navigating on the computer and taking notes) 

  • Operate with ownership, be a self-starter, and have a strong attention to detail 

  • Proficiency with Microsoft Outlook 

  • High school education or equivalent 

  • Critical thinking skills 

  • Demonstrated ability to multi-task and perform well in a face paced environment 

  • Ability to adapt to change in accordance with the business needs of the company

  • Must bring proven ability to maintain confidentiality and secure sensitive information 

  • Must be able to pass background check 

  • Must maintain Pharmacy Technician certifications 

  • Show up for work! Come on time and be committed to be your best. 

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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