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Pharmacy Tech Customer Service Jobs (NOW HIRING)

Pharmacy Tech

Council Bluffs, IA

$16.25 - $19.75/hr

Our full range of medical services include a new pavilion featuring enhancements in heart and vascular care, surgery, maternity, cancer care, and diagnostic imaging. As our Pharmacy Tech at CHI ...

Pharmacy Tech

Tucson, AZ

$17 - $20.50/hr

Provides excellent customer service by answering questions from patients and healthcare staff ... Licenses and Certifications * PHAR-C - Certified Pharmacy Tech preferred Equal Employment ...

Pharmacy Tech

Omaha, NE

$16.75 - $20.25/hr

CHI Health Immanuel, located in North Omaha just off of I-680 on 72nd Street, offers a full-service ... As our Pharmacy Tech at CHI Health Immanuel, you'll help our Pharmacists by safely assisting in the ...

Pharmacy Tech

Lincoln, NE · On-site

$18.06 - $25.51/hr

Francis of Perpetual Adoration in 1889, is a full-service, 260-bed, nonprofit regional medical ... Job Summary and Responsibilities As our Pharmacy Tech at CHI Health St. Elizabeth, you'll help our ...

Pharmacy Tech

Omaha, NE

$18.06 - $25.51/hr

Job Summary and Responsibilities As our Overnight Pharmacy Tech at CHI Health Immanuel, you'll help ... a full-service hospital, cancer center, rehabilitation center, specialty spine hospital and more.

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How much do pharmacy tech customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for pharmacy tech customer service in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $18.75 per hour, depending on experience, location, and employer.

What are Pharmacy Tech Customer Service jobs?

Pharmacy Tech Customer Service jobs involve assisting pharmacists in dispensing medications, managing customer inquiries, and providing support to patients both in person and over the phone. These roles require strong communication skills, attention to detail, and knowledge of pharmacy operations. Pharmacy techs also handle prescription processing, insurance claims, and help ensure customers understand their medications and any related instructions.

What are the key skills and qualifications needed to thrive as a Pharmacy Tech Customer Service representative, and why are they important?

To thrive as a Pharmacy Tech Customer Service representative, you need knowledge of pharmacy operations, medication safety, and customer service principles, typically supported by a high school diploma and, in some states, pharmacy technician certification. Familiarity with pharmacy management software, prescription processing systems, and point-of-sale platforms is commonly required. Strong communication, attention to detail, and problem-solving skills help you effectively assist customers and collaborate with pharmacists. These skills ensure accurate prescription handling, regulatory compliance, and a positive customer experience in a fast-paced environment.

What is the difference between Pharmacy Tech Customer Service vs Pharmacy Technician?

AspectPharmacy Tech Customer ServicePharmacy Technician
CertificationsOften requires pharmacy technician certificationRequires national certification (e.g., PTCB or NHA)
Work EnvironmentCustomer service settings, retail pharmacies, call centersPharmacies, hospitals, healthcare facilities
Job ResponsibilitiesAssisting customers, answering questions, processing prescriptionsPreparing medications, verifying prescriptions, managing inventory

Pharmacy Tech Customer Service roles focus on assisting customers and handling inquiries, often in retail or call center environments, while Pharmacy Technicians perform technical tasks like medication preparation and prescription management. Both roles require certification and are integral to pharmacy operations, but they differ mainly in technical responsibilities versus customer interaction.

How does a Pharmacy Tech Customer Service role typically collaborate with pharmacists and other healthcare professionals?

Pharmacy Tech Customer Service professionals work closely with pharmacists by assisting in prescription processing, handling customer inquiries, and ensuring medication accuracy. They often serve as the first point of contact for patients, relaying important information to pharmacists and clarifying prescription details with healthcare providers when needed. This role requires strong communication skills, as effective collaboration with both the pharmacy team and external medical staff ensures safe and efficient patient care.
What cities are hiring for Pharmacy Tech Customer Service jobs? Cities with the most Pharmacy Tech Customer Service job openings:
Who are the top companies hiring for Pharmacy Tech Customer Service jobs? The top employers for Pharmacy Tech Customer Service jobs are:
Pharmacy Tech

$16.25 - $19.75/hr

Full-time

Posted 21 days ago


CommonSpirit Health rating

7.1

Company rating: 7.1 out of 10

Based on 503 frontline employees who took The Breakroom Quiz

371st of 870 rated healthcare providers


Job description

At CHI Health Mercy Council Bluffs, patients are at the heart of our care. Our campus is designed to heal the body, mind and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services include a new pavilion featuring enhancements in heart and vascular care, surgery, maternity, cancer care, and diagnostic imaging.


As our Pharmacy Tech at CHI Health Mercy Council Bluffs, you’ll help our Pharmacists by safely assisting in the preparation and dispensing of medications to help our patients feel better and recover from their illness or injury.

You’ll build trust in these interactions by helping fill and distribute medication unit-dose drugs along with performing medication exchange to the the designation nursing units.

To excel in this role, you must enjoy learning new concepts and researching information in real-time to provide solutions for real people. You should also continually look for ways to go above and beyond for our patients, delivering an exceptional experience.

Responsibilities:

  • Prepare, fill and distribute unit-dose drugs and performs medication exchange with nursing units.
  • Will assist in the preparation of sterile intravenous admixtures under pharmacist supervision.
  • Maintains the prescription files, answers phones and triages calls.
  • Maintains adequate levels of drugs and records on the order-book items that fall below minimum level.

  • High School Diploma or GED 
  • Pharmacy Technician Trainee Registration in the State of Iowa AND Pharmacy Tech Certification, if indicated

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