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Pharmacy Operations Representative Jobs (NOW HIRING)

TekSky

Director of Pharmacy Operations

Lakeland, FL · On-site

The above duties are meant to be representative of the position and not all-inclusive. MINIMUM JOB REQUIREMENTS: * 5+ years of progressive pharmacy operations leadership, preferably within a central ...

Cigna

Pharmacy Operations Lead- Accredo

Warrendale, PA

$18.50 - $23/hr

Accredo, Evernorth's specialty pharmacy, is hiring a Pharmacy Operations Lead Representative to support our pharmacy warehouse operations. This is a non-patient-facing and non-clinical role focused ...

Cigna

Pharmacy Operations Lead- Accredo

Warrendale, PA · On-site

$18.50 - $23/hr

Accredo, Evernorth's specialty pharmacy, is hiring a Pharmacy Operations Lead Representative to support our pharmacy warehouse operations. This is a non-patient-facing and non-clinical role focused ...

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How much do pharmacy operations representative jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for pharmacy operations representative in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are Pharmacy Operations Representatives?

Pharmacy Operations Representatives are professionals who support the daily operations within a pharmacy, often working for pharmacy benefit managers, insurance companies, or large healthcare organizations. They handle tasks such as processing prescription orders, resolving issues with insurance claims, communicating with pharmacies and healthcare providers, and ensuring compliance with regulations. Their role is crucial in making sure patients receive their medications accurately and on time. Pharmacy Operations Representatives must have strong organizational, communication, and problem-solving skills, as they often act as a liaison between multiple stakeholders.

What is the difference between Pharmacy Operations Representative vs Pharmacy Technician?

AspectPharmacy Operations RepresentativePharmacy Technician
CredentialsHigh school diploma; sometimes certification or training in pharmacy operationsHigh school diploma; certification or registration often required
Work EnvironmentOffice settings, customer service, administrative tasksPharmacy settings, assisting pharmacists, preparing medications
Employer & Industry UsageHealthcare providers, insurance companies, pharmacy chainsRetail pharmacies, hospitals, clinics
Common Search & ComparisonCustomer service, administrative roles in pharmacyMedication preparation, pharmacy support tasks

The Pharmacy Operations Representative primarily handles administrative and customer service tasks within pharmacy settings, often working in office environments. In contrast, Pharmacy Technicians focus on medication preparation and supporting pharmacists in retail or hospital pharmacies. While both roles require related certifications and work within the healthcare industry, their daily responsibilities and work environments differ significantly.

What are some common challenges faced by Pharmacy Operations Representatives, and how can they be managed?

Pharmacy Operations Representatives often encounter challenges such as handling high call volumes, managing complex prescription processing, and ensuring compliance with pharmacy regulations. Staying organized and utilizing available workflow tools can help manage these demands efficiently. Additionally, effective communication with pharmacists, insurance providers, and patients is essential to resolve issues quickly and maintain a positive experience. Ongoing training and support from the team also play a vital role in overcoming these challenges.

Is pharmacy oversaturated in 2026?

Pharmacy Operations Representatives typically work in pharmacy settings, and the pharmacy industry is expected to have steady demand due to ongoing healthcare needs. While some areas may experience competition, overall job growth for pharmacy-related roles remains stable, especially for those with relevant certifications and experience.

How much does a pharmacy operations team lead make at Walmart?

A pharmacy operations team lead at Walmart typically earns an average salary of around $70,000 to $85,000 annually, depending on experience and location. The role involves overseeing pharmacy staff, ensuring compliance, and managing daily operations, often requiring certification and leadership skills.

What does a pharmacy operations specialist do?

A pharmacy operations specialist manages daily pharmacy functions, including inventory control, medication dispensing processes, and compliance with regulations. They often use pharmacy management software and coordinate with healthcare providers to ensure efficient service and accuracy in medication distribution.

What is the highest paying job in pharmacy?

In pharmacy, the highest paying roles are often pharmacy directors or chief pharmacy officers, who oversee pharmacy operations and strategy. These positions typically require extensive experience, advanced degrees, and leadership skills, and they can earn six-figure salaries. Specialized roles such as clinical pharmacy managers or pharmaceutical industry executives also tend to have high compensation levels.

What are the key skills and qualifications needed to thrive as a Pharmacy Operations Representative, and why are they important?

To thrive as a Pharmacy Operations Representative, you need a solid understanding of pharmacy practices, attention to detail, and often a high school diploma or equivalent, with some employers preferring pharmacy technician certification. Familiarity with pharmacy management systems, prescription processing software, and insurance claim platforms is typically required. Strong communication, organizational skills, and the ability to multitask are crucial soft skills for effectively assisting patients and collaborating with pharmacy staff. These skills ensure accurate prescription processing, regulatory compliance, and a high level of customer service in a fast-paced pharmacy environment.
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What job categories do people searching Pharmacy Operations Representative jobs look for? The top searched job categories for Pharmacy Operations Representative jobs are:
Pharmacy Operations Representative jobs near you
Infographic showing various Pharmacy Operations Representative job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.
Director of Pharmacy Operations

Director of Pharmacy Operations

TekSky

Lakeland, FL • On-site

Full-time

Posted 10 days ago

Job description

This role is located ON-SITE at our facility in Lakeland, Florida. Occasional overnight travel as needed for training, collaboration, and leadership meetings may be required (<10%).
  • Develops and maintains pharmacy services in accordance with State and Federal regulations, accepted standards, professional practices, and company policies in coordination with the Pharmacists-in-Charge.
  • Leads operations supporting multi-state licensor, ensuring readiness for shipment to all 50 states, including oversight of pharmacist and pharmacy licensing, state-specific compliance requirements, and audit readiness.
  • Oversees high-volume automation and robotic dispensing systems and associated vendor relationships, including configuration, maintenance, and performance optimization, ensuring seamless integration with the pharmacy management system.
  • Ensures maintenance and optimization of robotic systems, conveyor networks, and automated labeling, counting, and packaging systems to support national-scale prescription volume.
  • Provides strategic oversight of cold-chain management processes for temperature-sensitive medications, including monitoring, packaging validation, facilities, equipment, and excursion management programs and systems to ensure product integrity.
  • Oversees management of inventory control and pharmacy supplies, including forecasting, purchasing, storage, reconciliation, and waste reduction to support continuous operations and minimize stock-outs.
  • Oversees the planning, supervision, coordination, and execution of all activities related to pharmacy operations, including prescription processing, fulfillment, packaging, and logistics.
  • Provides on-site operational support to the data entry and clinical review teams, ensuring efficient communication, issue escalation, and work-flow alignment-while maintaining collaborative partnership with the remote Director having direct supervision responsibility for those functions.
  • Monitors operational throughput, production metrics, and key performance indicators (KPIs) to drive efficiency, reduce error rates, and maximize resource utilization.
  • Coordinates and supervises departmental operations, including but not limited to hiring, determining workload, delegating assignments, training, monitoring, scheduling, evaluating performance, and initiating corrective and disciplinary actions.
  • Mentors, trains, and develops staff and management team to support career growth and succession planning.
  • Collaborates cross-functionally with Compliance, Quality, IT, Human Resources, and Talent Acquisition
  • Oversees quality improvement initiatives and ensures standard operating procedures (SOPs) reflect best practices in automation, fulfillment, safety, and patient care.
  • Partners with IT and vendor partners to validate system upgrades and implement process automations to enhance operational capacity.
  • Supports the annual budgeting process, including forecasting for technology upgrades, cold-chain infrastructure, automation expansion, inventory management systems, and compliance costs.
  • Maintains strict adherence to HIPAA and other confidentiality requirements, protecting patient data and proprietary business information
  • Serves as the primary on-site point of contact for client and manufacturer relationships, facilitating effective communication, resolving operational issues, and ensuring contractual and service-level agreements (SLAs) are met.
  • Enforces company policies and procedures and performs other duties as assigned.

The above duties are meant to be representative of the position and not all-inclusive.
MINIMUM JOB REQUIREMENTS:
  • 5+ years of progressive pharmacy operations leadership, preferably within a central fill, mail-order, or specialty pharmacy environment.
  • Advanced degree (PharmD and MBA, or equivalent) preferred.
  • Demonstrated experience managing large-scale automated pharmacy systems (e.g., robotic dispensing, high-speed packaging, or conveyor networks).
  • Experience with Pharmacy Management System software platforms
  • Proven experience with multi-state licensure, nationwide distribution, and familiarity with state board regulations across multiple jurisdictions a requirement
  • Experience overseeing cold-chain operations and managing temperature-sensitive pharmaceutical products.
  • Experience managing large-scale inventory and supplies operations within a regulated pharmacy or healthcare environment.
  • Pharmacist licensure in one or more key states - including AL, CO, FL, ID, IL, IN, KY, LA, MD, MI, MS, OR, TN, TX, VA, and WV - is highly desirable but not required.

KNOWLEDGE, SKILLS & ABILITIES:
  • Excellent leadership and management skills
  • Ability to effectively package data/metrics and present information to senior leadership
  • Proficient in MS Word, Excel, Power-Point, Outlook, and Visio.
  • Excellent written and verbal communication skills
  • Excellent analytical, problem solving and decision-making skills
  • Ability to accept changing workflows and unexpected demands requiring flexibility
  • Ability to work under pressure and appropriately prioritize responsibilities
  • Ability to work independently with minimal supervision
  • Ability to develop collaborative working relationships

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