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Pharmacy Operations Representative Jobs (NOW HIRING)

Pentec Health

Manager, Pharmacy Operations

Mesa, AZ · On-site

$150K/yr

The Manager, Pharmacy Operations will lead and manage all functions of the pharmacy production team ... The physical demands described here are representative of those that must be met by an employee to ...

Pentec Health

Manager, Pharmacy Operations

Phoenix, AZ · On-site

$150K/yr

The Manager, Pharmacy Operations will lead and manage all functions of the pharmacy production team ... The physical demands described here are representative of those that must be met by an employee to ...

Pentec Health

Manager, Pharmacy Operations

Gilbert, AZ · On-site

$150K/yr

The Manager, Pharmacy Operations will lead and manage all functions of the pharmacy production team ... The physical demands described here are representative of those that must be met by an employee to ...

Pentec Health

Manager, Pharmacy Operations

Queen Creek, AZ · On-site

$150K/yr

The Manager, Pharmacy Operations will lead and manage all functions of the pharmacy production team ... The physical demands described here are representative of those that must be met by an employee to ...

Pentec Health

Manager, Pharmacy Operations

Chandler, AZ · On-site

$150K/yr

The Manager, Pharmacy Operations will lead and manage all functions of the pharmacy production team ... The physical demands described here are representative of those that must be met by an employee to ...

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Pharmacy Operations Representative information

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How much do pharmacy operations representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for pharmacy operations representative in the United States is $21.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What are Pharmacy Operations Representatives?

Pharmacy Operations Representatives are professionals who support the daily operations within a pharmacy, often working for pharmacy benefit managers, insurance companies, or large healthcare organizations. They handle tasks such as processing prescription orders, resolving issues with insurance claims, communicating with pharmacies and healthcare providers, and ensuring compliance with regulations. Their role is crucial in making sure patients receive their medications accurately and on time. Pharmacy Operations Representatives must have strong organizational, communication, and problem-solving skills, as they often act as a liaison between multiple stakeholders.

What is the difference between Pharmacy Operations Representative vs Pharmacy Technician?

AspectPharmacy Operations RepresentativePharmacy Technician
CredentialsHigh school diploma; sometimes certification or training in pharmacy operationsHigh school diploma; certification or registration often required
Work EnvironmentOffice settings, customer service, administrative tasksPharmacy settings, assisting pharmacists, preparing medications
Employer & Industry UsageHealthcare providers, insurance companies, pharmacy chainsRetail pharmacies, hospitals, clinics
Common Search & ComparisonCustomer service, administrative roles in pharmacyMedication preparation, pharmacy support tasks

The Pharmacy Operations Representative primarily handles administrative and customer service tasks within pharmacy settings, often working in office environments. In contrast, Pharmacy Technicians focus on medication preparation and supporting pharmacists in retail or hospital pharmacies. While both roles require related certifications and work within the healthcare industry, their daily responsibilities and work environments differ significantly.

What are some common challenges faced by Pharmacy Operations Representatives, and how can they be managed?

Pharmacy Operations Representatives often encounter challenges such as handling high call volumes, managing complex prescription processing, and ensuring compliance with pharmacy regulations. Staying organized and utilizing available workflow tools can help manage these demands efficiently. Additionally, effective communication with pharmacists, insurance providers, and patients is essential to resolve issues quickly and maintain a positive experience. Ongoing training and support from the team also play a vital role in overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Pharmacy Operations Representative, and why are they important?

To thrive as a Pharmacy Operations Representative, you need a solid understanding of pharmacy practices, attention to detail, and often a high school diploma or equivalent, with some employers preferring pharmacy technician certification. Familiarity with pharmacy management systems, prescription processing software, and insurance claim platforms is typically required. Strong communication, organizational skills, and the ability to multitask are crucial soft skills for effectively assisting patients and collaborating with pharmacy staff. These skills ensure accurate prescription processing, regulatory compliance, and a high level of customer service in a fast-paced pharmacy environment.
More about Pharmacy Operations Representative jobs
What job categories do people searching Pharmacy Operations Representative jobs look for? The top searched job categories for Pharmacy Operations Representative jobs are:
Pharmacy Operations Representative jobs near you
Infographic showing various Pharmacy Operations Representative job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, 44% Part Time, and 6% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $44,307 per year, or $21.3 per hour.
Manager, Retail Pharmacy Operations

Manager, Retail Pharmacy Operations

Thedacare

Manchester, IA • On-site

Full-time

Posted 11 days ago

ThedaCare rating

6.8

Company rating: 6.8 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

484th of 870 rated healthcare providers

Job description

Why ThedaCare?

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness -

  • Lifestyle Engagement
    • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
  • Access & Affordability
    • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :POSITION SUMMARY:
The Manager, Retail Pharmacy Operations, in partnership with the Director Retail Pharmacy, oversees all aspects of retail pharmacy operations including clinical, distributive, regulatory, front end sales, financial, quality, and 340B. Is responsible for cultivating interdisciplinary synergistic relationships with key stakeholders to drive program growth, optimization, collaboration, and compliance. The Manager, Retail Pharmacy Operations is an integral role of the pharmacy leadership team, displaying adaptive leadership skills, ensuring successful retail pharmacy operations.Job Description:

KEY ACCOUNTABILITIES:

  • Ensure regulatory compliance in all aspects congruent with regulatory agencies (FDA, DEA, BOP, OIG, etc.)

  • Navigate employees through HR lifecycle (recruitment, onboarding, training, scheduling, development, termination)

  • Ensure financial viability and growth (evaluating contracts, maximizing rebates, ensure licensing to promote GPO utilization vs WAC, minimizing DIR fees)

  • Develop and maintain overall labor plan (productivity measures, staff), meeting business needs and productivity

  • Navigates all pharmacy audits (insurance, state, federal agencies), intervening to mitigate audit findings in daily practice.

  • Develop and implement service line standard operating procedures

  • Develop and implement training modules for both internal and regulatory requirements

  • Represent service line in committees and meetings, actively promoting department practice and collaboration.

  • Promotes culture of safety and continuous quality improvement by identifying safety, quality and improvement opportunities.

  • Ensure opportunities are identified, communicated on, addressed, and improved.

  • Execute system initiatives related to direct patient care, standard operating procedures, formulary management, and transitions of care partnership.

  • Strategic service line goal setting, intervening as appropriate to ensure goals are on track, and team is knowledgeable and accountable for respective goals.

  • Participates in leader-on-call rotation and performs staffing duties as necessary to ensure consistent operations.

QUALIFICATIONS:

  • Doctor of Pharmacy degree from ACPE accredited School of Pharmacy

  • Minimum 5 years of leadership experience

  • Preferred 3 to 5 years of progressive leadership responsibility within Retail Pharmacy environment.

  • 340B Apexus Certified Expert

  • American Heart Association Healthcare Provider Basic Life Support (BLS)

  • Certified Immunizer

  • State of Wisconsin pharmacist Licensure

PHYSICAL DEMANDS:

  • Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance

  • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

WORK ENVIRONMENT

  • Climate controlled office setting with daily movement throughout the hospital campus

  • Interaction with department members and other healthcare providers

  • Travel up to 75%, non-international, within service region

  • Position requires compliance with department specific competencies.

Scheduled Weekly Hours:40Scheduled FTE:1Location:ThedaCare Regional Medical Center - Appleton - Appleton,WisconsinOvertime Exempt:YesWorker Shift Details:Days

What ThedaCare employees say

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Benefits

Hours and flexibility

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About ThedaCare

Sourced by ZipRecruiter

We want to make exceptional care effortless for our patients. At ThedaCare, that means going above and beyond treating a particular condition – it means helping you achieve better health for life. You and your family are at the center of everything we do, from prioritizing your schedule when making appointments to designing our facilities for your comfort and convenience. Remaining proactive in your care allows us to better predict and prevent disease before complications arise, and when it comes to making important health-related decisions, we are here to support you. In every interaction, we want you to have full confidence the care you receive is purposeful, cost-effective and will help you continue enjoying life as you’ve planned it. ThedaCare is the third largest healthcare employer in Wisconsin, and the largest employer in Northeast Wisconsin with over 7,000 team members.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Neenah, WI, US

Year founded

1909

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