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Pharmacy Operations Manager Jobs in Puerto Rico (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Dorado, PR · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Carolina, PR · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

PR · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

Pharmacy Operations Manager

Guaynabo, PR · On-site

Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the ...

Walgreens

PR · On-site

Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store. * Supports store operations by shadowing or assisting the Store Manager in leading store ...

Walgreens

Store Manager Unassigned

Guaynabo, PR · On-site

Under the direction of the Store Manager, oversees the operation (front-end and pharmacy) of a Walgreen store. * Supports store operations by shadowing or assisting the Store Manager in leading store ...

CVS Health

Pharmacy Technician

Aguadilla, PR · On-site

$10.50 - $12.75/hr

Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations ...

CVS Health

Pharmacy Technician

Aguadilla, PR · On-site

$10.50 - $12.75/hr

Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations ...

CVS Health

Pharmacy Technician

San Juan, PR

$11.50 - $13.75/hr

Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager. A Technician is responsible for contributing to safe and effective operations ...

Walgreens

Emerging Store Manager

Carolina, PR · On-site

Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store ...

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Pharmacy Operations Manager information

What is a pharmacy operations manager?

Pharmacy Operations Managers are professionals who oversee the daily operations of a pharmacy, ensuring that all processes run smoothly and efficiently. They are responsible for managing staff, maintaining inventory, ensuring regulatory compliance, and optimizing workflow to provide safe and effective patient care. In addition to administrative duties, they may also be involved in budgeting, policy development, and quality assurance initiatives within the pharmacy setting.

How does a pharmacy operations manager collaborate with pharmacists and pharmacy technicians to streamline workflow and improve patient care?

A Pharmacy Operations Manager works closely with both pharmacists and pharmacy technicians to optimize daily processes and ensure efficient, compliant operations. They facilitate team meetings, establish clear communication channels, and implement systems that help reduce errors and enhance service delivery. By monitoring workflow, addressing bottlenecks, and supporting staff development, the manager ensures that the pharmacy meets regulatory standards while maintaining high patient care quality. This role often serves as a bridge between front-line staff and upper management, driving continuous improvement initiatives and fostering a collaborative work environment.

What are the key skills and qualifications needed to thrive as a pharmacy operations manager, and why are they important?

To thrive as a Pharmacy Operations Manager, you need a strong background in pharmacy practice, team leadership, and business management, typically supported by a Doctor of Pharmacy (PharmD) degree and pharmacist licensure. Familiarity with pharmacy management systems, inventory control software, and regulatory compliance tools is essential. Excellent communication, problem-solving, and organizational skills help you lead teams and ensure smooth daily operations. These skills and qualifications are crucial to maintain regulatory standards, optimize workflow, and provide high-quality patient care in a pharmacy setting.

What is the difference between Pharmacy Operations Manager vs Pharmacist?

AspectPharmacy Operations ManagerPharmacist
CredentialsOften requires a pharmacy degree and management experienceRequires a Doctor of Pharmacy (Pharm.D.) degree and licensure
Work EnvironmentOversees pharmacy operations, staff management, and complianceProvides patient care, dispenses medications, and offers counseling
Employer & Industry UsageUsed in retail, hospital, and healthcare settings for managerial rolesPracticed in pharmacies, hospitals, and clinics for direct patient care

The main difference is that a Pharmacy Operations Manager focuses on managing pharmacy functions and staff, while a Pharmacist provides direct patient care and medication counseling. Both roles require pharmacy credentials but serve different purposes within the pharmacy setting.

What are the most commonly searched types of Pharmacy Operations jobs in Puerto Rico?

The most popular types of Pharmacy Operations jobs in Puerto Rico are:

What are popular job titles related to Pharmacy Operations Manager jobs in Puerto Rico?

For Pharmacy Operations Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Pharmacy Operations Manager jobs in Puerto Rico look for?

The top searched job categories for Pharmacy Operations Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Pharmacy Operations Manager jobs?

Cities in Puerto Rico with the most Pharmacy Operations Manager job openings:

Pharmacy Operations Manager jobs near you
Infographic showing various Pharmacy Operations Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Pharmacy Operations Manager

Dorado, PR • On-site

Walgreens
Pharmaceutical and Medicine Manufacturing • 51 - 200 employees
Learn more about Walgreensexternal

Full-time

Posted 19 days ago

Walgreens rating

5.6

Company rating: 5.6 out of 10

Based on 2,237 frontline employees who took The Breakroom Quiz

97th of 113 rated pharmacies

Job description


  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

External Basic Qualifications
  • High School Diploma, GED, or equivalent.
  • PTCB certification (except in Puerto Rico).
  • Has one year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications
  • Previous people management/ leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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