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Director Pharmacy Operations Jobs in Puerto Rico

Walgreens

PR · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Walgreens

PR · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Walgreens

PR · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Walgreens

Pharmacy Operations Manager

Carolina, PR

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Walgreens

Pharmacy Operations Manager

Carolina, PR

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Walgreens

PR · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

Walgreens

Pharmacy Operations Manager

Carolina, PR · On-site

Operations * Responsible for assisting pharmacist in the delivery of patient care including patient ... direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds ...

CVS Health

Pharmacy Technician

Cayey, PR · On-site

$16.50 - $20/hr

As a Technician, you will support the pharmacy team in delivering operational and service ... Completing basic inventory activities, as permitted by law, and as directed by the pharmacy ...

CVS Health

Pharmacy Technician

San Juan, PR

$11.50 - $13.75/hr

As a Technician, you will support the pharmacy team in delivering operational and service ... Completing basic inventory activities, as permitted by law, and as directed by the pharmacy ...

Alivia Health

PR · On-site

$14.25 - $17.50/hr

They will assist the pharmacist in dispensing tasks under direct supervision, in accordance with ... operations of the prescription department. * Model and promote excellent patient service, a ...

Walgreens

Senior Pharmacy Technician

Bayamon, PR · On-site

$18.75 - $24.50/hr

* In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Operations * Under the supervision by the pharmacist, assist in the practice of pharmacy, in ...

Walgreens

Certified Pharmacy Technician

Manati, PR · On-site

$17.50 - $21/hr

* In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Operations * Under the supervision by the pharmacist, assist in the practice of pharmacy, in ...

Walgreens

Certified Pharmacy Technician

Caguas, PR · On-site

$17.50 - $21/hr

* In accordance with state and federal regulations, assists the pharmacist, under direct supervision ... Operations * Under the supervision by the pharmacist, assist in the practice of pharmacy, in ...

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Director Pharmacy Operations information

What does a director of pharmacy operations do?

A Director of Pharmacy Operations oversees the daily operations of a pharmacy department within a hospital, healthcare system, or retail chain. Their responsibilities include managing staff, ensuring compliance with regulatory standards, optimizing medication distribution, and developing departmental policies. They also work to improve patient care, control budgets, and implement new technologies or procedures. This leadership role requires strong organizational, communication, and clinical skills to ensure the safe and effective delivery of pharmaceutical services.

What are the key skills and qualifications needed to thrive as a director of pharmacy operations, and why are they important?

To thrive as a Director of Pharmacy Operations, you need an advanced pharmacy degree (PharmD or equivalent), licensure, and extensive experience in pharmacy management and regulatory compliance. Familiarity with pharmacy management systems, automated dispensing technologies, and quality assurance protocols is typically required. Strong leadership, strategic planning, and communication skills are vital for effectively managing teams and collaborating with other departments. These skills ensure operational efficiency, regulatory adherence, and high-quality patient care within pharmacy services.

How does a director of pharmacy operations typically collaborate with other departments within a healthcare organization?

A Director of Pharmacy Operations works closely with various departments such as nursing, medical staff, and administration to ensure seamless medication management and patient care. This role often involves participating in interdisciplinary meetings, developing policies that align with hospital goals, and addressing challenges like medication shortages or regulatory compliance. Effective communication and teamwork are essential, as the director must balance operational efficiency with clinical excellence, often acting as a liaison between pharmacy staff and other healthcare professionals.

What is the difference between Director Pharmacy Operations vs Pharmacist Manager?

AspectDirector Pharmacy OperationsPharmacist Manager
CredentialsPharmacy degree, license, leadership experiencePharmacy degree, license, managerial experience
Work EnvironmentStrategic oversight, administrative tasks, cross-department coordinationSupervising pharmacy staff, ensuring medication safety, daily operations
Industry UsageHealthcare organizations, hospital systems, large retail chainsCommunity pharmacies, hospital pharmacies, retail settings

The main difference is that the Director Pharmacy Operations focuses on strategic leadership and overall pharmacy system management, while the Pharmacist Manager handles daily pharmacy operations and staff supervision. Both roles require pharmacy credentials, but their scope and responsibilities differ significantly.

What are the most commonly searched types of Pharmacy Operations jobs in Puerto Rico?

The most popular types of Pharmacy Operations jobs in Puerto Rico are:

What are popular job titles related to Director Pharmacy Operations jobs in Puerto Rico?

For Director Pharmacy Operations jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Director Pharmacy Operations jobs in Puerto Rico look for?

The top searched job categories for Director Pharmacy Operations jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Director Pharmacy Operations jobs?

Cities in Puerto Rico with the most Director Pharmacy Operations job openings:

Director Pharmacy Operations jobs near you
Infographic showing various Director Pharmacy Operations job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Pharmacy Operations Manager

Walgreens

PR • On-site

Full-time

Posted 15 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,203 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description


  • Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
  • Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
  • Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
  • At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
  • Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
  • Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
  • Accountable for completion of non-clinical patient calls.
  • Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
  • Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
  • Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
  • Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
  • Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
  • Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
  • Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
  • Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
  • Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
  • Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
  • Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
  • Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
  • Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
  • Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
  • Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

External Basic Qualifications
  • High School Diploma, GED, or equivalent.
  • PTCB certification (except in Puerto Rico).
  • Has one year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications
  • Previous people management/ leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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