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Director Pharmacy Operations Jobs in Puerto Rico

AIDS Healthcare Foundation

Pharmacy Technician

Saint Just, PR · On-site

$13.25 - $16.25/hr

The Pharmacy Technician - PrEP Retention Specialist will report to the Director of Pharmacy and ... operational advantage for meeting the project's adherence and retention goals. Likewise, the ...

Walgreens

PR · On-site

... Director of Pharmacy and Retail operations. * Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail, pharmacy, and management ...

Walgreens

Emerging Store Manager

Carolina, PR · On-site

Identifies ways to support external partnerships and services as a resource for Pharmacy Operations ... directed by the Support Center. * Supports Pharmacy during busy periods, including serving as a ...

Walgreens

PR · On-site

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Checks in and prices merchandise as required or as directed by store manager or communicated by the ...

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Director Pharmacy Operations information

What does a director of pharmacy operations do?

A Director of Pharmacy Operations oversees the daily operations of a pharmacy department within a hospital, healthcare system, or retail chain. Their responsibilities include managing staff, ensuring compliance with regulatory standards, optimizing medication distribution, and developing departmental policies. They also work to improve patient care, control budgets, and implement new technologies or procedures. This leadership role requires strong organizational, communication, and clinical skills to ensure the safe and effective delivery of pharmaceutical services.

What are the key skills and qualifications needed to thrive as a director of pharmacy operations, and why are they important?

To thrive as a Director of Pharmacy Operations, you need an advanced pharmacy degree (PharmD or equivalent), licensure, and extensive experience in pharmacy management and regulatory compliance. Familiarity with pharmacy management systems, automated dispensing technologies, and quality assurance protocols is typically required. Strong leadership, strategic planning, and communication skills are vital for effectively managing teams and collaborating with other departments. These skills ensure operational efficiency, regulatory adherence, and high-quality patient care within pharmacy services.

How does a director of pharmacy operations typically collaborate with other departments within a healthcare organization?

A Director of Pharmacy Operations works closely with various departments such as nursing, medical staff, and administration to ensure seamless medication management and patient care. This role often involves participating in interdisciplinary meetings, developing policies that align with hospital goals, and addressing challenges like medication shortages or regulatory compliance. Effective communication and teamwork are essential, as the director must balance operational efficiency with clinical excellence, often acting as a liaison between pharmacy staff and other healthcare professionals.

What is the difference between Director Pharmacy Operations vs Pharmacist Manager?

AspectDirector Pharmacy OperationsPharmacist Manager
CredentialsPharmacy degree, license, leadership experiencePharmacy degree, license, managerial experience
Work EnvironmentStrategic oversight, administrative tasks, cross-department coordinationSupervising pharmacy staff, ensuring medication safety, daily operations
Industry UsageHealthcare organizations, hospital systems, large retail chainsCommunity pharmacies, hospital pharmacies, retail settings

The main difference is that the Director Pharmacy Operations focuses on strategic leadership and overall pharmacy system management, while the Pharmacist Manager handles daily pharmacy operations and staff supervision. Both roles require pharmacy credentials, but their scope and responsibilities differ significantly.

What are the most commonly searched types of Pharmacy Operations jobs in Puerto Rico?

The most popular types of Pharmacy Operations jobs in Puerto Rico are:

What are popular job titles related to Director Pharmacy Operations jobs in Puerto Rico?

For Director Pharmacy Operations jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Director Pharmacy Operations jobs in Puerto Rico look for?

The top searched job categories for Director Pharmacy Operations jobs in Puerto Rico are:

Director Pharmacy Operations jobs near you
Infographic showing various Director Pharmacy Operations job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Pharmacy Technician

Saint Just, PR • On-site

AIDS Healthcare Foundation
Health Care and Social Assistance • 1 - 5K employees
Learn more about AIDS Healthcare Foundationexternal

$13.25 - $16.25/hr

Full-time

Posted 17 days ago

AIDS Healthcare Foundation rating

8.0

Company rating: 8.0 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

The Pharmacy Technician - PrEP Retention Specialist will report to the Director of Pharmacy and will be in the Division of Pharmacy.
The Pharmacy Technician - PrEP Retention Specialist will help facilitate and maintain participant access to PrEP services through a navigation model integrated with pharmacy services. The position will play a critical role in identifying and proactively resolving barriers related to insurance coverage, access to medications, adherence, refills, and continuity of care.
This position will be part of a multidisciplinary effort aimed at ensuring that participants not only initiate PrEP, but are able to maintain it continuously and safely, through navigation, education, monitoring, and service coordination interventions.
Among its main tasks are:
  • Participant Assistance: Manage requests for financial assistance for PrEP participants, including submitting and tracking applications, updating documentation, and coordinating renewals when necessary. Provide guidance and support during the process of accessing financial assistance programs offered by manufacturers. Support verification of benefits, resolution of barriers to coverage, and adjudication of claims, as appropriate.
  • Retention and Continuity of Treatment: Manage inbound and outbound electronic calls and communications from participants; channel communications to appropriate personnel; answer questions related to the status of deliveries, prescriptions, refills, and other aspects related to medication access. Coordinate with service providers and clinical and pharmacy staff to facilitate efficient prescription processing, schedule deliveries, and follow up on prior authorizations needed to avoid treatment interruptions.
  • Adherence monitoring: Track medication pickup and refill patterns, identify potential gaps in adherence, and promptly trigger navigation and retention interventions. Coordinate with the pharmacy team to identify participants who are experiencing delays in their refills or signs of possible treatment interruption.
  • Service Navigation and Coordination: Assess clinical, social, economic, and behavioral barriers that may affect access, adherence, or retention, and coordinate the complementary services needed to address them.

  • Education and training: Stay current on eligibility requirements, financial assistance programs, coverage processes, and changes related to PrEP services. Provide individualized education to participants on the importance of adherence, timely refills, follow-up appointments, and continuity of preventive services.
  • Documentation and follow-up: Maintain accurate and timely documentation of navigation interventions, financial assistance, barriers identified, actions taken, referrals, and results obtained.

The Pharmacy Technician - PrEP Retention Specialist is a critical component in ensuring that initial access to PrEP translates into sustained adherence and retention in the program. The position allows pharmacy processes to be directly integrated with patient navigation, facilitating the early identification of barriers that may lead to delays in refills, interruptions in treatment or abandonment of care.
The position will have the necessary competencies to perform health coverage verifications, provide specialized pharmacy-related assistance, and coordinate with the clinic's Eligibility and Pharmacy Billing teams. It will also enable you to proactively manage situations related to coverage and access to medications, perform claim verifications, and address potential coverage issues prior to the refill date.
This preventive intervention will reduce the risk of interruptions in access to medicines and promote continuity of care. The ability to identify and resolve these barriers before they affect the participant is an important operational advantage for meeting the project's adherence and retention goals.
Likewise, the position will be able to identify risk alerts in computer systems related to participants who pick up their medications late, present gaps in refills or show a risk of interruption of treatment. In these situations, it will activate the protocols for retention and reincorporation into care, including the Back to Care Program - AHF, as appropriate.
The position will also make it possible to systematically identify the causes that generate interruptions - including barriers to coverage, economic, social, transportation or access to services - and to coordinate the interventions necessary to solve them. In this way, the position will not be limited to the administrative follow-up of medications, but will function as a specialized component of navigation, interruption prevention, adherence and retention in PrEP.
AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!
Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?
If so, AIDS Healthcare Foundation is the place for you!
Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.
AHF's core values are:
  • Patient-Centered
  • Value Employees
  • Respect for Diversity
  • Nimble
  • Fight for What's Right

Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News.
Benefits at AHF
AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

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