Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Pharmacy Customer Service Associate
Jesup, GA · On-site
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Pharmacy Customer Service Associate
Jesup, GA · On-site
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Pharmacy Customer Service Associate
Lutz, FL · On-site
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Pharmacy Customer Service Associate
Lutz, FL · On-site
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Pharmacy Customer Service Associate
Miami, FL · On-site
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Pharmacy Customer Service Associate
Miami, FL · On-site
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Responsible for using pharmacy systems to obtain patient and drug information and process ... Models and shares customer service best practices with all team members to deliver a distinctive ...
Pharmacy Customer Service Rep information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do pharmacy customer service rep jobs pay per hour?
As of Sep 12, 2026, the average hourly pay for pharmacy customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is the difference between Pharmacy Customer Service Rep vs Pharmacy Technician?
| Aspect | Pharmacy Customer Service Rep | Pharmacy Technician |
|---|---|---|
| Credentials | High school diploma or equivalent; often on-the-job training | Certification or license often required (e.g., PTCB certification) |
| Work Environment | Customer service counters, call centers, retail pharmacies | Pharmacy settings, compounding areas, medication preparation |
| Job Responsibilities | Assisting customers, processing prescriptions, answering questions | Preparing medications, managing inventory, verifying prescriptions |
While both roles work in pharmacy settings, Pharmacy Customer Service Reps primarily handle customer interactions and administrative tasks, whereas Pharmacy Technicians focus on medication preparation and technical duties. The roles often overlap in customer communication but differ in technical responsibilities and certification requirements.
Is CVS pharmacy customer service a good job?
Pharmacy customer service representatives at CVS perform tasks such as assisting customers, processing prescriptions, and managing insurance information. The role typically offers part-time or full-time hours, requires good communication skills, and may involve standing for long periods; pay and benefits vary by location and experience.
What is pharmacy customer service?
Pharmacy customer service involves assisting customers with prescription pickups, answering questions about medications, and providing information on pharmacy services. It requires good communication skills, attention to detail, and knowledge of pharmacy operations and healthcare regulations.
What cities are hiring for Pharmacy Customer Service Rep jobs?
Cities with the most Pharmacy Customer Service Rep job openings:
What states have the most Pharmacy Customer Service Rep jobs?
States with the most job openings for Pharmacy Customer Service Rep jobs include:
What are popular job titles related to Pharmacy Customer Service Rep jobs?
For Pharmacy Customer Service Rep jobs, the most frequently searched job titles are:
Pharmacy Customer Service Associate
Baltimore, MD • On-site
Walgreens
 • Pharmaceutical and Medicine Manufacturing • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 24 days ago
Walgreens rating
5.5
Based on 2,241 frontline employees who took The Breakroom Quiz
Job description
- Models and delivers a distinctive and delightful customer experience.
- Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Provides customers with courteous, friendly, fast, and efficient service.
- Recommends items for sale to customer and recommends trade-up and/or companion items.
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Â Takes customer to OTC aisle when possible to assist in locating products.
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
- Has working knowledge of store systems and store equipment.
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
What Walgreens employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Walgreens
Sourced by ZipRecruiter
Industry
Pharmaceutical and medicine manufacturing, retail and software development
Company size
51 - 200 Employees
Headquarters location
Deerfield, IL, US