ZipRecruiter

Log In

1

Pharmacy Customer Service Rep Jobs (NOW HIRING)

Wipro Limited

Pharmacy CSR 1

Jefferson City, MO · On-site

$17 - $18/hr

Pharmacy CSR 1 City: Jefferson City State/Province: Missouri Posting Start Date: 6/15/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company ...

Akina Pharmacy

Customer Service Representative

Sterling, VA · On-site +1

$18 - $22/hr

Akina Pharmacy accepts applications for this position on a rolling basis. While we do not have an ... Customer Service Representative (CSR) Company Overview At Akina Pharmacy, the shared purpose that ...

Akina Pharmacy

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative (CSR) At Akina Pharmacy, the shared purpose that drives us is to enrich the lives of the people in our care through compounded medications. As a people-first ...

Oak St. Health

Customer Service Representative

$17 - $28.46/hr

Certified Pharmacy Technicians (CPhT) are preferred and compensated based on experience. CSR will also assist with other duties as needed to include but not limited to outbound calls, reviewing and ...

CVS Health

Customer Service Representative

$17 - $28.46/hr

Certified Pharmacy Technicians(CPhT)are preferred and compensated basedexperience. CSR will alsoassistwith other duties as needed to include but not limited to outbound calls, reviewing and ...

next page

Showing results 1-20

All JobsHealthcare JobsMedical Specialists JobsPharmacy Technician JobsPharmacy Customer Service Rep Jobs

Pharmacy Customer Service Rep information

See salary details

$9

$18

$26

How much do pharmacy customer service rep jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for pharmacy customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Pharmacy Customer Service Rep vs Pharmacy Technician?

AspectPharmacy Customer Service RepPharmacy Technician
CredentialsHigh school diploma or equivalent; often on-the-job trainingCertification or license often required (e.g., PTCB certification)
Work EnvironmentCustomer service counters, call centers, retail pharmaciesPharmacy settings, compounding areas, medication preparation
Job ResponsibilitiesAssisting customers, processing prescriptions, answering questionsPreparing medications, managing inventory, verifying prescriptions

While both roles work in pharmacy settings, Pharmacy Customer Service Reps primarily handle customer interactions and administrative tasks, whereas Pharmacy Technicians focus on medication preparation and technical duties. The roles often overlap in customer communication but differ in technical responsibilities and certification requirements.

Is CVS pharmacy customer service a good job?

Pharmacy customer service representatives at CVS perform tasks such as assisting customers, processing prescriptions, and managing insurance information. The role typically offers part-time or full-time hours, requires good communication skills, and may involve standing for long periods; pay and benefits vary by location and experience.

What is pharmacy customer service?

Pharmacy customer service involves assisting customers with prescription pickups, answering questions about medications, and providing information on pharmacy services. It requires good communication skills, attention to detail, and knowledge of pharmacy operations and healthcare regulations.

What cities are hiring for Pharmacy Customer Service Rep jobs?

Cities with the most Pharmacy Customer Service Rep job openings:

What states have the most Pharmacy Customer Service Rep jobs?

States with the most job openings for Pharmacy Customer Service Rep jobs include:

What are popular job titles related to Pharmacy Customer Service Rep jobs?

For Pharmacy Customer Service Rep jobs, the most frequently searched job titles are:

Pharmacy Customer Service Rep jobs near you
Infographic showing various Pharmacy Customer Service Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Pharmacy CSR 1

Jefferson City, MO • On-site

Wipro Limited
Call Centers • 5 - 10K employees
Learn more about Wipro Limitedexternal

$17 - $18/hr

Full-time

Medical, Dental, PTO

Re-posted 28 days ago

Wipro rating

7.2

Company rating: 7.2 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Job Title: Pharmacy CSR 1
City: Jefferson City
State/Province: Missouri
Posting Start Date: 6/15/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Pharmacy CSR
Pharmacy Helpdesk:
  • Hours areÃ, Monday-FridayÃ, 8:00 AM ââ,' 7:00 PM CST,Ã, and Saturday and Sunday 8:00 AM ââ,' 6:00 PM CST.Ã,Â
  • Multiple shifts available
  • Open 7 days a week
  • Holiday availability required (most major holidays)

Ã,Â
  • Pharmacy CSR:
    • Staffed by Pharmacy Technicians, LPNs (Licensed Practical Nurses), CMTs (Certified Medication Technicians), and some MAs (Medical Assistants). Ã,Â
    • Possible shifts include:
      • Monday-Friday, 8:00 AM ââ,' 5:00 PM
      • Monday-Friday, 9:00 AM ââ,' 6:00 PM
      • Monday-Friday, 10:00 AM ââ,' 7:00 PM
      • Tuesday-Friday, 9:00 AM ââ,' 6:00 PM, plus Saturdays between 8:00 AM ââ,' 6:00 PM (every Saturday required)
      • Saturday & Sunday between 8:00 AM ââ,' 6:00 PM, plus three weekday shifts (9:00 AM ââ,' 6:00 PM)
        • Includes two consecutive weekdays off
  • Pharmacy CSRÃ, description:
    • The Pharmacy CSR is responsible for processing medication requests submitted primarily by phone, with some written requests, from healthcare providers and pharmacies.
    • Utilize healthcare experience and apply MO HealthNet criteria using an interactive application to determine review outcomes.
    • Interpret and apply clinical rules and decision-making algorithms related to medications under review.
    • Make final determinations regarding medication pre-certification based on established guidelines.
    • Maintain a high level of accuracy and professionalism while handling a high volume of calls throughout the shift
    • Effectively multitask in a fast-paced environment.
  • Experience:
    • Qualified candidates will have experience in one or more of the following: pharmacy services, healthcare settings, utilization review.
    • Prior customer service experience is required.
    • Experience working directly with pharmacists and physiciansÃ, isÃ, required.
    • Pharmacy Technicians orÃ, Licensed Practical Nurses (LPNs) preferred.

͏
Pharmacy Helpdesk:
  • Hours areÃ, Monday-FridayÃ, 8:00 AM ââ,' 7:00 PM CST,Ã, and Saturday and Sunday 8:00 AM ââ,' 6:00 PM CST.Ã,Â
  • Multiple shifts available
  • Open 7 days a week
  • Holiday availability required (most major holidays)

Ã,Â
  • Pharmacy CSR:
    • Staffed by Pharmacy Technicians, LPNs (Licensed Practical Nurses), CMTs (Certified Medication Technicians), and some MAs (Medical Assistants). Ã,Â
    • Possible shifts include:
      • Monday-Friday, 8:00 AM ââ,' 5:00 PM
      • Monday-Friday, 9:00 AM ââ,' 6:00 PM
      • Monday-Friday, 10:00 AM ââ,' 7:00 PM
      • Tuesday-Friday, 9:00 AM ââ,' 6:00 PM, plus Saturdays between 8:00 AM ââ,' 6:00 PM (every Saturday required)
      • Saturday & Sunday between 8:00 AM ââ,' 6:00 PM, plus three weekday shifts (9:00 AM ââ,' 6:00 PM)
        • Includes two consecutive weekdays off
  • Pharmacy CSRÃ, description:
    • The Pharmacy CSR is responsible for processing medication requests submitted primarily by phone, with some written requests, from healthcare providers and pharmacies.
    • Utilize healthcare experience and apply MO HealthNet criteria using an interactive application to determine review outcomes.
    • Interpret and apply clinical rules and decision-making algorithms related to medications under review.
    • Make final determinations regarding medication pre-certification based on established guidelines.
    • Maintain a high level of accuracy and professionalism while handling a high volume of calls throughout the shift
    • Effectively multitask in a fast-paced environment.
  • Experience:
    • Qualified candidates will have experience in one or more of the following: pharmacy services, healthcare settings, utilization review.
    • Prior customer service experience is required.
    • Experience working directly with pharmacists and physiciansÃ, isÃ, required.
    • Pharmacy Technicians orÃ, Licensed Practical Nurses (LPNs) preferred.

͏
͏
͏
The expected compensation for this role ranges from $17/hr to $18/hr.
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

What Wipro employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply