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Pharmacy Assistant Jobs in Puerto Rico (NOW HIRING)

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Pharmacy Assistant information

What is a pharmacy assistant?

A pharmacy assistant is someone who performs administrative duties and customer service in a pharmacy. While they are not pharmacists, they may help restock inventory, advise on over-the-counter remedies, and assist technicians in taking customer information. The role requires excellent customer service skills to speak with a wide variety of customers who fill prescriptions at the pharmacy. They may also answer phone calls, organize retail displays, and work the cash register for retail purchases.

What are the key skills and qualifications needed to thrive as a pharmacy assistant?

To thrive as a Pharmacy Assistant, you need a solid understanding of pharmaceutical terminology, basic math skills, and a high school diploma or equivalent. Familiarity with pharmacy management software, point-of-sale systems, and inventory tracking tools is commonly required. Strong attention to detail, customer service orientation, and effective communication are vital soft skills for this role. These skills ensure accurate medication handling, efficient workflow, and excellent patient care in a pharmacy setting.

What are some common challenges pharmacy assistants face when working in a busy pharmacy environment?

Pharmacy Assistants in busy settings often juggle multiple responsibilities, such as managing customer service, handling prescription processing, and restocking inventory—all while maintaining accuracy and efficiency. A key challenge is balancing patient interaction with behind-the-scenes tasks, especially during peak hours. Effective communication with pharmacists and other team members is crucial to ensure prescriptions are filled correctly and customers receive prompt assistance. Adapting to frequent changes in medication stock or pharmacy procedures also requires flexibility and a proactive attitude.

What is the difference between Pharmacy Assistant vs Pharmacy Technician?

AspectPharmacy AssistantPharmacy Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingCertificate or diploma in pharmacy technology; often required
Work EnvironmentRetail pharmacies, hospitals, drugstoresRetail pharmacies, hospitals, pharmaceutical manufacturing
Job ResponsibilitiesAssisting with customer service, stocking, and basic tasksCompounding medications, managing inventories, assisting pharmacists
Regulation & CertificationGenerally unregulated; some regions require basic trainingRegulated; certification or licensing often required

Pharmacy Assistants perform basic support tasks and customer service in pharmacy settings, while Pharmacy Technicians have more advanced responsibilities, including medication preparation and inventory management, often requiring formal certification. Both roles work closely with pharmacists but differ in training, responsibilities, and regulation.

What do I need to be a pharmacy assistant?

To become a pharmacy assistant, you typically need a high school diploma or equivalent, good communication skills, and basic knowledge of pharmacy operations. Some employers may require or prefer certification or training in pharmacy services, and familiarity with pharmacy software can be beneficial.

What skills do you need to be a pharmacy assistant?

A pharmacy assistant needs strong communication skills, attention to detail, and the ability to handle customer service. They should be familiar with pharmacy software and procedures, and often require basic math skills. Certification or training in pharmacy operations can also be beneficial.
More about Pharmacy Assistant jobs

What are the most commonly searched types of Pharmacy jobs in Puerto Rico?

The most popular types of Pharmacy jobs in Puerto Rico are:

What are popular job titles related to Pharmacy Assistant jobs in Puerto Rico?

For Pharmacy Assistant jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Pharmacy Assistant jobs in Puerto Rico look for?

The top searched job categories for Pharmacy Assistant jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Pharmacy Assistant jobs?

Cities in Puerto Rico with the most Pharmacy Assistant job openings:

Pharmacy Assistant jobs near you
Infographic showing various Pharmacy Assistant job openings in Puerto Rico as of August 2026, with employment types broken down into 57% Full Time, 23% Part Time, and 20% Contract. Highlights an 100% In-person job distribution.

Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens

San Juan, PR • On-site

$17.50 - $21/hr

Part-time

Re-posted 28 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,204 frontline employees who took The Breakroom Quiz

98th of 112 rated pharmacies

Job description


Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.
Walgreens is proud to invest & champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
  • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
  • Models and delivers a distinctive and delightful customer experience.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Develops strong relationships with most valuable customers.

Operations
  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.

Training & Personal Development
  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.
  • Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

External Basic Qualifications
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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