JOB SUMMARY: The Lead RN of the Florida Assertive Community Treatment (FACT) multidisciplinary team is responsible for conducting; assessing physical health needs; making appropriate referrals to community physicians; providing management and administration of medication in conjunction with the psychiatrist; providing of a range of treatment, rehabilitation, and support services; sharing shift-management responsibility with other staff; and assisting the psychiatrist with psychiatric assessments. In addition this position shall provide clinical and administrative supervision to FACT registered nurse(s).
ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Coordinates and schedules services rendered by the staff Must have strong commitment to principles of recovery, empowerment and choice.
- Maintains current records, logs and statistical reports.
- Provide case management for an assigned group of clients including coordinating and monitoring the activities of the individual treatment team; assume primary responsibility for developing, writing, implementing, evaluating and revising overall treatment goals and plans in conjunction with the individual treatment team, providing the individual supportive therapy and symptom management, ensuring immediate changes are made in the treatment plans as client's needs change, educating and supporting client's families, and advocating for client's rights and preferences.
- Conduct comprehensive assessment of psychiatric history (e.g., onset, course and effect of illness, past treatment and responses, and risk behaviors), mental status, and diagnosis; physical health and dental health; use of drugs or alcohol; education and employment; social development and functioning; activities of daily living (e.g., self-care, living situation, nutrition, money management); and family structure and relationships.
- Consult with community agencies and families to maintain coordination in the treatment process.
- Perform shift management in coordination with other FACT shift managers according to established policies and procedures.
- Provides on-call crisis intervention covering nighttime hours and serve as a backup to evening and weekend staff.
- Document client progress to maintain a permanent record of client activity according to established methods and procedures.
- Participate in daily staff organizational meetings and treatment planning review meetings.
- Take the lead role or participate in providing medication administration and medical services.
- Under the direction of the team psychiatrist and in collaboration with other registered nurses on the team, develop, revise, maintain, and supervise team psychopharmacologic and medical treatment and medication policies and procedures including transcribing, administering, evaluating, and recording psychotropic medications prescribed by the team psychiatrist; evaluate and chart psychotropic medication effectiveness, complications, and side effects; and arrange for required lab work according to protocol.
- Under the direction of the psychiatrist and in collaboration with other registered nurses on the team, organize and manage the system of getting medication to clients and integrating medication administration tightly into client's individual treatment plans.
- Under the direction of the team psychiatrist and in collaboration with other registered nurses on the team, manage pharmaceuticals and medical supplies.
- In collaboration with the team psychiatrist, coordinate, schedule, and administer medical assessments of client physical health, making appropriate referrals to community physicians for further assessment and treatment, and coordinate psychiatric treatment with medical treatment.
- Participate in treatment, rehabilitation, and support services.
- The ability to comply with the regulations requiring a workplace of dignity and respect and equal employment opportunity compliance.
- The ability to work collaboratively with others and to accept constructive criticism from supervisors and managers.
- Willingness to abide by the company's published rules and regulations
COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful.
- Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty.
- Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions.
- Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
- Age Specific: Assessment, Interpretation, Intervention, Knowledge, Developmental Stages, Enhances Family Involvement
- Basic Job Readiness: Courtesy, Flexibility, Reliability, Responsiveness
- Personal Effectiveness: Communication, Interpersonal Skills, Self-Management, Thinking Skills
- Organizational/Management: Compliance, CQI Commitment, Linking/Networking, Management of Information, Organizational Participation, Safety
- Performance Specific: Assessment, Crisis Management, Customer Focus, Cultural Competence, Empowerment/Advocacy, Medication Issues, Psychosocial Interventions, Treatment/Service Planning.
- Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message.
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
- Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality.
- Resourcefulness: Securing and deploying resources effectively and efficiently.
- Cultivates Innovation: Creating new and better ways for the organization to be successful.
- Expertise: Demonstrating proficiency of an employee's skill or knowledge within their field of practice.
- Drives Results: Consistently achieving results, even under tough circumstances.
KNOWLEDGE AND JOB SKILLS: Must have a clear understanding of the characteristics and problems of adults with severe and persistent mental illnesses and be knowledgeable about the FACT model. Demonstrates excellent verbal and written communication skills. Displays excellent telephone and customer service skills.
PERSONAL QUALITIES: A pleasant and friendly manner is vital to satisfactory job performance. Must display patience and understanding of potentially difficult clients. Must be alert and vigilant at all times. Dependability and adaptability essential for this position. Must show initiative and be able to work autonomously.
SPECIAL FACTORS: Maintains a professional atmosphere. Provides excellent customer service. Maintains good working relationship with center, as well as, facility staff and external agencies. Works with staff psychiatrist to coordinate pharmacological management.
JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.
EDUCATION & EXPERIENCE:
- Education:
- Licensed as a Registered Nurse according to the laws of the state
- Master's degree in nursing preferred
- Experience:
- Minimum of 5 years' experience with the severe and persistent mental illness population
- Minimum of one-year supervisory experience required
- Driving Requirements:
- Must be Over the age of 21 required
- Minimum of 5-years driving experience required
- Possess a Valid FL Driver's license (within 30 days of hire if currently do not possess)
- Possess a continuously valid US Driver's license for the past three years, from date of issue required
- Safe Driving record required
TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs