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Pge Customer Service Jobs (NOW HIRING)

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Pge Customer Service information

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$9

$18

$26

How much do pge customer service jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for pge customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the hiring process for PGE?

The hiring process for a PGE Customer Service position typically involves submitting an online application, completing an assessment or interview, and passing background checks. Candidates may also need to demonstrate strong communication skills and familiarity with customer service tools. The process can vary depending on the specific role and location.

What is the difference between Pge Customer Service vs Pge Meter Reader?

AspectPge Customer ServicePge Meter Reader
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; basic technical knowledge
Work EnvironmentOffice settings, call centers, customer locationsOutdoor, fieldwork, customer premises
Employer & Industry UsageUtility companies, customer support departmentsUtility companies, field operations
Common Search & ComparisonCustomer support roles, billing inquiriesMeter reading, field technician roles

While Pge Customer Service focuses on assisting customers with billing, service issues, and inquiries in office or call center settings, Pge Meter Reader involves outdoor fieldwork to read utility meters at customer locations. Both roles require basic education, but differ mainly in work environment and daily tasks.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer service directors, account managers, or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, leadership skills, and industry-specific knowledge, often supplemented by relevant certifications or advanced training.

How much do PG&E workers get?

PG&E customer service representatives typically earn an average hourly wage of around $20 to $30, depending on experience and location. Salaries can vary based on role, seniority, and certifications, with some positions offering additional benefits and overtime opportunities.

What are some common challenges faced by PG&E Customer Service Representatives and how can they be addressed?

PG&E Customer Service Representatives often handle high call volumes and must respond to a wide variety of customer concerns, including billing issues, service outages, and safety inquiries. A key challenge is managing stressful situations, especially during emergencies or widespread outages when customers may be anxious or upset. Building strong communication skills, staying calm under pressure, and having a thorough understanding of PG&E's policies and resources can help address these challenges. Additionally, representatives typically work closely with other departments, such as field technicians and billing specialists, to resolve customer issues efficiently and ensure a positive experience.

What are the key skills and qualifications needed to thrive as a PG&E Customer Service Representative, and why are they important?

To thrive as a PG&E Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, billing platforms, and basic utility service protocols is typically required. Patience, active listening, and a customer-focused attitude help you stand out in handling inquiries and resolving issues. These skills are crucial for delivering efficient, accurate, and empathetic support to customers in a utility environment.

What are PG&E Customer Service representatives?

PG&E Customer Service representatives are professionals who assist customers of Pacific Gas and Electric Company (PG&E) with a variety of needs, including billing inquiries, service requests, outage reports, and general account management. They provide support via phone, email, online chat, and sometimes in person. Their primary goal is to ensure customer satisfaction by resolving issues efficiently and providing accurate information about PG&E services. These representatives are also trained to handle emergency situations, such as gas leaks or power outages, by guiding customers through safety protocols and escalating cases when necessary.

Is working for a PGE a good job?

PGE Customer Service roles involve assisting customers with billing, service issues, and account management, often requiring strong communication skills and familiarity with utility systems. The job typically offers stable employment, benefits, and opportunities for advancement, making it a solid option for those interested in the utility industry.
More about Pge Customer Service jobs
What cities are hiring for Pge Customer Service jobs? Cities with the most Pge Customer Service job openings:
What states have the most Pge Customer Service jobs? States with the most job openings for Pge Customer Service jobs include:
What job categories do people searching Pge Customer Service jobs look for? The top searched job categories for Pge Customer Service jobs are:
Property Rights Specialist

Property Rights Specialist

Portland General Electric Company

Portland, OR • On-site

Full-time

Posted 26 days ago


Portland General Electric rating

8.8

Company rating: 8.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Property Rights Specialist

Job Function Summary

Manages company real property portfolio; responds to company, jurisdictional and customer inquiries regarding real property; acquires all real property interests and permits necessary for company operations; disposes of all real property interests designated for sale/disposition/release; maintains compliance of company real property interests with applicable land use processes and permits; and conducts appropriate due diligence with respect to all company projects (including IRP and RFP processes) which include a real property component and advise upper management accordingly.

Key Job Information

Property Rights Specialist 6255

Grade 7

Career Level: P3

Career:

Requires in-depth knowledge and experience

Uses best practices and knowledge of internal or external business issues to improve products or services

Solves complex problems; takes a new perspective using existing solutions

Works independently, receives minimal guidance

Acts as a resource for colleagues with less experience

Key Responsibilities

Real Property Acquisition and Disposition Completes financial feasibility studies; recommends acquisitions based on valuation, constraints, land use classification, permitting and potential of site to meet operational needs and future growth; determines compensation for real property at fair market value or establishes compensation rates; negotiates and acquires properties, easements, rights of way, permits, licenses and consent agreements, ensuring highest benefit to the company; sells real estate and grants easements as required; tracks, manages data for and reports on transactions; ensures project stakeholders and members are fully informed about property acquisitions and dispositions.

Permits Obtains and manages local, county, federal, state and other agency permits; identifies and informs company of risks, timelines and requirements for permitting company facilities; reviews and participates in preparing agreements, permits, applications for use and other similar documents; provides technical guidance regarding appropriate courses of action related to permitting.

Property Rights Concerns and Disputes Researches and responds to property rights concerns and requests from external customers; participates in investigating, resolving and managing disputes resulting from property trespass, encroachments and damage claims.

Contract Negotiation, Coordination and Review Negotiates mutually acceptable contracts that meet regulatory requirements; coordinates survey, mapping, appraisal and other Property Services contract work; reviews surveys and ownership information for accuracy and adherence to scope of work.

Research and Analysis Performs property research from title reports, GIS, surveys, appraisals and other sources; identifies land-right issues to inform route selection for transmission and distribution facilities; accomplishes zoning analysis, title review and property valuation to create and negotiate easements and other agreements; prepares plats and writes legal descriptions.

GIS Maintains geospatial data for company's current and historical property records. May develop exhibits, maps, analyses of geospatial data and reports; may troubleshoot geospatial data management systems; maintains knowledge of trends and developments in the GIS field for application to company needs.

External Communication Participates in or leads public meetings and may participate in hearings. May represent the company in public meetings/hearings pertaining to property rights and real estate transactions to protect the corporate interest and obtain necessary approvals.

Education/Experience/Certifications

Education Requires a bachelor's degree in real estate, business, finance, law or other related field or equivalent experience.

Experience Typically five or more years in commercial real estate or related field.

Competencies (Knowledge, Skills, Abilities)

Functional Competencies

Intermediate knowledge of real estate laws, regulations, rules, principles, practices and markets

Intermediate knowledge of contracting rules, regulations and procedures

Intermediate skills in reading/interpreting property legal descriptions, plat maps, title reports and appraisal reports

Intermediate skill in estimating the value of property

Intermediate skills in using department systems (e.g., GIS, document management)

Intermediate knowledge of environmental laws, regulations, procedures and processes

Intermediate knowledge of the electrical utility industry

General Competencies

Intermediate analytical thinking skills

Intermediate conflict management skills

Intermediate decision-making skills

Intermediate influence skills

Intermediate interpersonal skills

Intermediate negotiation skills

Intermediate organization and prioritization skills

Intermediate project management skills

Intermediate written and oral communication skills

Physical and Cognitive Demands

Cognitive Level

Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

Cognitive

Ability to adhere to set response times, deadlines and time-sensitive tasks

Ability to follow accuracy standards

Ability to follow through on decision-making tasks

Ability to interact effectively and collaboratively within a team environment

Ability to communicate and problem solve when under stress

Ability to respond and adapt to frequent change

Ability to accept and demonstrate self-awareness when provided constructive feedback

Ability to discern feedback and acknowledge ownership of areas of improvement

Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks

Ability to successfully collaborate with peers, managers and others within the organization Demonstrates sound memory

Ability to process new information to be applied consistently to work tasks

Schedule/Attendance

Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule [typically for nonexempt positions, although some exempt positions may have an established start/stop time]

Ability to work long hours [typically for exempt positions; if included in nonexempt positions, overtime applies]

Ability to work a variable schedule

Ability to report to work and perform work during periods of severe inclement weather

Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance [for part-time positions, change to part-time attendance]

Ability to work shift schedule

Ability to work on-call schedule

Physical Capabilities

  • Driving/travel/commute: Daily within service territory - Frequently (at least once a week or more)
  • Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less)
  • Driving/travel/commute: Overnight inside/outside the service territory - Frequently (at least once a week or more)
  • Driving/travel/commute: Overnight inside/outside the service territory - Occasionally (one to two times a month or less)
  • Computer use (use computer regularly for entire work shift)
  • Lifting/pushing/pulling: Up to 10 lb
  • Lifting/pushing/pulling: Up to 50 lb
  • Lifting/pushing/pulling: More than 50 lb
  • Carrying: Up to 10 lb
  • Carrying: Up to 50 lb
  • Carrying: More than 50 lb
  • Unstable surfaces requiring balance (i.e., moving equipment, boats) (check all that apply):
    • Elevated areas (i.e., catwalks, roofs and high buildings)
    • Confined spaces
    • Walking distances and surfaces (long distances and over rough, uneven or rocky surfaces)
    • Stairs (over 10 steps)
    • Ladders (over 10 rungs)

Environment - Indoor/Outdoor

  • Office
  • Plant
  • Field

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Recruiter associated with the job posting. You may also make this request by contacting talentacquisition@pgn.comor by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.


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