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Pfs Jobs in Texas (NOW HIRING)

PFS Group

Insurance Appeals Rep

Houston, TX · On-site

CUBS experience PFS Group Nationwide Patient Account Management Firm. Based in Houston, Texas, we currently work with 32+ clients who operate more than 100 hospital facilities from small, rural ...

PFS Group

Customer Service Representative

Uvalde, TX · On-site

$13/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer ...

PFS Group

Customer Service Representative

Uvalde, TX

$13/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer ...

PFS Group

Customer Service Representative

Houston, TX

$14 - $19.25/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer ...

PFS Group

Customer Service Representative

Houston, TX · On-site

$14 - $19.25/hr

At PFS Group, one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer ...

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See Texas salary details

$10

$19

$28

How much do pfs jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for pfs in Texas is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.49 per hour, depending on experience, location, and employer.

What is a PFS job?

PFS typically stands for Patient Financial Services in healthcare, referring to roles that manage and oversee patient billing, insurance claims, and payment processing. PFS professionals ensure that healthcare providers are reimbursed for their services by handling account management, resolving billing issues, and communicating with insurance companies and patients. These positions require knowledge of medical billing codes, insurance procedures, and strong customer service skills. PFS jobs are essential for the financial operations of hospitals and clinics.

What are the key skills and qualifications needed to thrive as a Patient Financial Services specialist?

To thrive as a Patient Financial Services (PFS) Specialist, you need a solid understanding of medical billing, insurance claims processing, and healthcare finance, often supported by a background in healthcare administration or related fields. Familiarity with revenue cycle management systems, billing software such as Epic or Cerner, and knowledge of HIPAA regulations are typically required. Strong attention to detail, excellent communication skills, and the ability to handle sensitive information with discretion make someone stand out in this position. These skills are vital to ensure accurate billing, timely reimbursement, and compliance with industry standards, directly impacting a healthcare facility's financial health.

What are some common challenges faced by Patient Financial Services professionals, and how can they be addressed?

Patient Financial Services (PFS) professionals often face challenges such as managing complex insurance claims, staying updated with frequent regulatory changes, and maintaining accurate patient billing. To address these issues, staying current with industry training, utilizing advanced billing software, and fostering clear communication with both patients and insurance providers are critical. Additionally, teamwork and regular process reviews can help ensure accuracy and improve patient satisfaction.

What are popular job titles related to Pfs jobs in Texas?

For Pfs jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Pfs jobs in Texas look for?

The top searched job categories for Pfs jobs in Texas are:

What cities in Texas are hiring for Pfs jobs?

Cities in Texas with the most Pfs job openings:

Pfs jobs near you
Infographic showing various Pfs job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 2% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $40,041 per year, or $19.3 per hour.

Customer Service Representative - Call Center-Medical

PFS Group

Houston, TX • On-site

$34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

At PFS Group, one of the nation’s fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer service. As a Customer Service Representative (CSR), you will play a key role in our call center by assisting patients with account questions, setting up payment plans, and providing thoughtful, attentive care. This is your opportunity to join a growing, friendly, and mission-driven team that values outstanding customer service, rewards strong performance, and is committed to doing the right thing for every patient.

Job Responsibilities

  • Communicate with patients by phone to resolve account balances
  • Help patients understand their bill and assist with payment options
  • Accurately document conversations and collect and verify patient information
  • Interact with patients over the phone, aiming to achieve first-call resolution by demonstrating empathy, patience, and professionalism
  • Meet daily and monthly performance metrics including call volume and quality
  • Collaborate with team leads and trainers to grow your knowledge and effectiveness

Qualifications and Skills

  • Customer service mindset and strong verbal communication skills
  • Ability to stay calm under pressure and handle sensitive conversations
  • Computer literacy (navigating multiple systems at once)
  • Experience in a call center or high-volume phone environment preferred
  • Healthcare or insurance background is a plus
  • CUBS, EPIC, or similar platform experience is a plus
  • Bilingual (Spanish/English) is a plus

Benefits

  • Earn up to $450 per month through our performance bonus program
  • 10 days PTO in your first year
  • Paid birthday off after your first year
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Company-provided life insurance and long-term disability
  • Weekday-only call center: no nights or weekends (variety of shifts available)
  • Referral bonus program
  • Friendly, mission-driven workplace with opportunities to grow

Workplace Expectations and Requirements

  • Employment is contingent upon successfully passing a pre-employment background check and drug screening
  • Professional appearance and conduct are expected at all times
  • PFS Group is a non-smoking workplace
  • Candidates must be legally authorized to work in the United States
  • This position is based on-site at our Houston call center for the first 90 days
  • Remote work opportunities may be available after 90 days, contingent upon meeting performance, quality, and attendance standards

Ready to grow your career with purpose? Apply today and join one of the nation’s fastest-growing patient financial services companies!

Company Description

PFS Group is a nationally recognized leader in patient financial services, dedicated to helping patients resolve medical bills with clarity and care. We deliver exceptional customer service on behalf of healthcare providers while fostering a supportive, high-performance culture for our employees. Join a growing team committed to doing the right thing; for patients, clients, and one another.

Apply