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Pet Lodge Jobs (NOW HIRING)

Pappy's Pet Lodge

Pet Technician

Plano, TX

$14/hr

Pet Technician Pet Technicians are the solid foundation of Pappy's Pet Lodge. We look for active, responsible individuals with strong work ethic. Job requirements/specifics: * Full-time hours ...

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How much do pet lodge jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for pet lodge in the United States is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Pet Lodge vs Pet Groomer?

AspectPet LodgePet Groomer
CredentialsMay require basic animal care certificationsOften requires grooming certifications or licenses
Work EnvironmentAnimal boarding facilities, kennels, pet hotelsGrooming salons, pet spas, veterinary clinics
Employer & IndustryPet care facilities, boarding kennels, pet hotelsPet salons, grooming shops, veterinary clinics
Common Search & ComparisonPet Lodge vs Pet Groomer

Pet Lodge and Pet Groomer roles both involve working with animals, but they focus on different services. Pet Lodges primarily provide boarding and care services, while Pet Groomers specialize in grooming and styling pets. Understanding these differences helps pet owners choose the right service for their animals' needs.

What are the key skills and qualifications needed to thrive as a pet lodge attendant, and why are they important?

To thrive as a Pet Lodge Attendant, you need knowledge of animal care, basic handling techniques, and often a high school diploma or equivalent. Familiarity with pet management software, cleaning equipment, and sometimes pet first aid certification is beneficial. Compassion, attention to detail, and strong communication skills help ensure the well-being of animals and provide excellent customer service to pet owners. These abilities are crucial for maintaining a safe, clean, and positive environment for both pets and clients.

What are the most common challenges faced by staff working at a pet lodge, and how can they be addressed?

Staff at a pet lodge often face challenges such as managing a variety of animal temperaments, maintaining cleanliness and hygiene in high-traffic areas, and ensuring clear communication with pet owners about their pets' needs. Building strong teamwork, adhering to established cleaning protocols, and participating in regular training on animal behavior can help address these challenges. Additionally, fostering a supportive work environment encourages staff to collaborate and share best practices for handling diverse situations with both pets and clients.

What is a pet lodge?

A pet lodge is a specialized facility where pets, such as dogs and cats, can stay temporarily when their owners are away. These lodges provide accommodations, feeding, exercise, and sometimes grooming or playtime to ensure pets are comfortable and well-cared for during their stay. Many pet lodges offer various amenities, such as private suites, socialization opportunities, and 24-hour supervision. Pet owners often use these services during vacations, business trips, or home renovations.
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What states have the most Pet Lodge jobs?

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What job categories do people searching Pet Lodge jobs look for?

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Pet Lodge jobs near you
Infographic showing various Pet Lodge job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,377 per year, or $16 per hour.

Customer Service Representative - Pet Lodge

Pawville, Inc.

Aberdeen, NC • On-site

$13.25 - $18/hr

Full-time

Re-posted 13 days ago

Pawville rating

6.8

Company rating: 6.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Description
Join a Team Where Every Stay is a Story. Do you love getting to know a pet's unique personality? At Pet Lodge, we pride ourselves on providing tailored, personalized care-from breed-specific grooming cuts to enrichment-filled boarding stays. We're looking for caregivers who are ready to provide the activity, stimulation, and connection that pets love (and pet parents trust). Join us in a high-energy environment where your work directly contributes to the "peace of mind" and "happy tails" of our Pet Lodge families!
Job Summary:
We are seeking an organized, friendly, and animal-loving Customer Service Representative to be the face and voice of our pet boarding facility! As the first person our clients and their furry family members meet, your primary role is to provide exceptional customer service. You will handle everything from booking reservations and managing check-ins to answering phone calls and ensuring a seamless, welcoming experience for our clients.
If you love multitasking, working with people, and don't mind the occasional wet nose or wagging tail at your desk, we want to hear from you!
Essential functions and responsibilities:
  • Assist with safely handling dogs as they arrive and depart, ensuring all personal belongings are logged and returned.

  • Schedule boarding and daycare reservations using our facility management software. Efficiently check pets in and out, ensuring all paperwork is accurate.

  • Handle financial transactions, process credit cards, cash, and invoices, and balance the register at the end of the shift.

  • Review and verify pet vaccination records (Rabies, Distemper, Bordetella) to ensure compliance with our safety policy before admitting any pet.

  • Accurately log detailed instructions from owners regarding feeding schedules, medications and special care requests, and clearly communicate these to the kennel staff.

  • Monitoring pet behavior and activities for safety; reporting health concerns to other members of the team (General Manager and/or Shift Supervisor).

  • Adhering to all pet and human safety protocols at all times.

  • Providing excellent service to Pet Lodge customers both over the phone, in writing, and in person, with a helpful and professional attitude.

  • Warmly greet clients and their pets upon arrival and departure.

  • Keep the front desk and lobby area clean, organized, and presentable. Promptly clean up any "accidents" that may happen in the reception area.

  • Professionally and positively representing Pet Lodge by conducting yourself in a manner that is in the best interest of Pet Lodge, customers, and team members.

Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications:
  • Ability to comfortably interact and handle dogs of varying sizes/weights, breeds, and in varying group sizes.

  • Excellent verbal and written communication skills.

  • Excellent interpersonal and customer service skills.

  • Ability to prioritize tasks and to delegate them when appropriate.

  • Flexibility and reliability to work scheduled shifts including evenings, weekends, and holidays.

  • Ability to function well independently and at times stressful environment.

Education and Experience:
  • High school diploma or equivalent.

  • Customer service experience preferred.

  • Pet care experience and or training preferred.

  • Proficiency with using office equipment (such as phones, computers, printers) preferred.

Physical Requirements: Pet Lodge Team Members routinely perform the following physical demands. All Pet Lodge Team Members are expected to perform these physical requirements with or without reasonable accommodation.
  • Stand and/or walk for up to 6 hours without a break.

  • Kneel, bend, squat, and twist their body.

  • Repetitive hand and arm movement; reach, grab, pull, and push objects.

  • Perform duties in an environment with loud sounds from animals and smells from pet waste and cleaning chemicals.

  • Perform work both indoors and outdoors; experiencing temperature changes according to season, building heating and cooling, and weather.

  • Lift up to 50lbs with or without assistance.

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