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Pet Food Customer Service Jobs (NOW HIRING)

Sodexo

Food Customer Service Specialist

Grand Junction, CO · On-site

$18 - $19/hr

Food Customer Service Specialist Location: COLORADO MESA UNIVERSITY - 10900001 Workdays/shifts : Weekdays - varying shifts (open availability preferred). More details will be provided during the ...

New

CROSSMARK

Pet Nutrionist Specialist

Alpharetta, GA · On-site

Pet food and non-food customer interactions with shoppers and their pet. Requires a high level of knowledge of products represented. Also intercepts consumers and educates, advises, and sell pet ...

CROSSMARK

Pet Nutrition Specialist

Decatur, IL · On-site

Pet Nutrition Specialist The associate is responsible for completing in-store pet food and non-food customer interactions with shoppers and their pets. The associate acquires and maintains a high ...

New

CROSSMARK1

Pet Nutrition Specialist

Darien, IL · On-site

Company Description CROSSMARK is a leading sales and marketing services company in the consumer ... food customer interactions with shoppers and their pets. Additional Information Why is this ...

CROSSMARK1

Pet Nutrition Specialist

Sioux Falls, SD · On-site

Company Description CROSSMARK is a leading sales and marketing services company in the consumer ... food customer interactions with shoppers and their pets. Additional Information Why is this ...

CROSSMARK1

PET NUTRITION SPECIALIST

Marshfield, WI · On-site

Company Description CROSSMARK is a leading sales and marketing services company in the consumer ... pet food and non-food customer interactions with shoppers and their pets. You'll acquire and ...

CROSSMARK1

PET NUTRITION SPECIALIST

San Mateo, CA · On-site

Company Description CROSSMARK is a leading sales and marketing services company in the consumer ... pet food and non-food customer interactions with shoppers and their pets. You'll acquire and ...

CROSSMARK1

PET NUTRITION SPECIALIST

Mountain View, CA · On-site

Company Description CROSSMARK is a leading sales and marketing services company in the consumer ... pet food and non-food customer interactions with shoppers and their pets. You'll acquire and ...

CROSSMARK1

Pet Nutrition Specialist

Villa Park, IL

Company Description CROSSMARK is a leading sales and marketing services company in the consumer ... and non-food customer interactions with shoppers and their pets. The Associate acquires and ...

CROSSMARK1

Pet Nutrition Specialist

Quincy, IL

Company Description CROSSMARK is a leading sales and marketing services company in the consumer ... and non-food customer interactions with shoppers and their pets. The Associate acquires and ...

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Pet Food Customer Service information

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$9

$18

$26

How much do pet food customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for pet food customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a pet food customer service representative do?

A Pet Food Customer Service representative assists customers with questions and concerns about pet food products, including product recommendations, nutritional information, and order issues. They handle inquiries via phone, email, or in-person, providing guidance on the best food options for different pets and addressing any problems with purchases or deliveries. Their role is to ensure customer satisfaction and help pet owners make informed decisions about their pets' nutrition.

What are the key skills and qualifications needed to thrive as a pet food customer service representative?

To thrive as a Pet Food Customer Service Representative, you need strong product knowledge, problem-solving abilities, and experience in customer support, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order processing software, and point-of-sale platforms is typically required. Excellent communication, patience, and empathy are critical soft skills for addressing customer concerns and building rapport. These skills ensure customers receive accurate information and a positive experience, which fosters brand loyalty and repeat business.

How does a pet food customer service representative typically collaborate with other departments to resolve customer issues?

As a Pet Food Customer Service representative, you’ll frequently work closely with teams like logistics, quality assurance, and sales to address customer concerns efficiently. For example, resolving a shipping delay may require coordination with the warehouse or delivery team, while product quality questions might involve consulting with nutrition experts or quality control. Regular communication and teamwork are crucial to ensure customers receive accurate information and timely solutions. This collaborative environment helps you develop strong problem-solving and interpersonal skills, which can open doors to advancement within the company.

What is the difference between Pet Food Customer Service vs Pet Food Sales Associate?

AspectPet Food Customer ServicePet Food Sales Associate
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; sales experience preferred
Work EnvironmentCall centers, retail stores, online supportRetail stores, pet stores, supermarkets
Employer & Industry UsagePet food companies, pet retailersPet stores, supermarkets, specialty shops
Common Search & Comparison IntentCustomer support roles in pet food industrySales roles in pet food industry

Pet Food Customer Service focuses on assisting customers with inquiries, complaints, and product information, primarily through support channels. Pet Food Sales Associates actively promote and sell pet food products in retail settings. While both roles require knowledge of pet food products, customer service emphasizes support, whereas sales roles focus on driving product sales and customer engagement.

What cities are hiring for Pet Food Customer Service jobs?

Cities with the most Pet Food Customer Service job openings:

What states have the most Pet Food Customer Service jobs?

States with the most job openings for Pet Food Customer Service jobs include:

What are popular job titles related to Pet Food Customer Service jobs?

For Pet Food Customer Service jobs, the most frequently searched job titles are:

Pet Food Customer Service jobs near you
Infographic showing various Pet Food Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Food/Customer Service

Louisville, KY

Green District LLC
1 - 10 employees
Learn more about Green District LLCexternal

$9 - $15/hr

Part-time

Re-posted 26 days ago

Job description

 Locally owned fast casual restaurant looking for smiling faces.  We specialize in fresh, quality salads.  Looking to add team members with positive attitudes and great communication skills.  We cross train in all areas, including but not limited to: fresh food prep, salad/menu building, salad chopping/preparation, cash register, cleaning, etc.

We are a team/customer friendly operation.  Kindness, communication, and a positive attitude is a MUST.