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Pet Department Manager Jobs (NOW HIRING)

TJX Companies

Retail Department Manager

Sioux Falls, SD · On-site

$14 - $14.50/hr

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements ...

TJX Companies

Retail Department Manager

Sioux Falls, SD · On-site

$14 - $14.50/hr

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements ...

Tjx

Retail Department Manager

Sioux Falls, SD · On-site

$14 - $14.50/hr

Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ... pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements ...

Key West

Department Manager ($2-10M)

Key West, FL · On-site

$53K - $60K/yr

... Pet Insurance for your furry family members! ⭐ Paid relocation for eligible positions! (ask your ... Manages sales activities in assigned retail and/or mall services departments. Ensures department(s ...

Covenant Logistics

Department Manager I

Huntsville, AR · On-site

$49K - $77K/yr

The Department Manager is a key operations link between the organization, drivers, and customers ... Pet Insurance: To protect your furry family members Covenant Logistics is an Equal Opportunity ...

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Pet Department Manager information

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$15

$30

$66

How much do pet department manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for pet department manager in the United States is $30.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $33.65 per hour, depending on experience, location, and employer.

What does a pet department manager do?

A Pet Department Manager oversees the daily operations of the pet section within a retail store, such as a pet supply store or a larger supermarket. Their responsibilities typically include managing inventory, supervising staff, ensuring the well-being of live animals, providing excellent customer service, and maintaining clean and organized displays. They also handle ordering products, training employees, and implementing store policies related to pet care and sales. Successful Pet Department Managers combine a passion for animals with strong organizational and leadership skills.

What are the key skills and qualifications needed to thrive as a pet department manager?

To thrive as a Pet Department Manager, you need strong knowledge of animal care, inventory management, and retail operations, often supported by experience in pet retail or a related field. Familiarity with point-of-sale (POS) systems, inventory tracking software, and animal health and safety protocols is typically required. Excellent leadership, customer service, and communication skills help build effective teams and foster positive customer relationships. These competencies ensure the well-being of animals, efficient store operations, and a positive shopping experience for customers.

How does a pet department manager typically collaborate with other store departments to ensure a seamless customer experience?

As a Pet Department Manager, you will frequently coordinate with other department managers, such as those overseeing grocery or customer service, to ensure promotions, stock availability, and store events run smoothly. Collaboration may involve participating in cross-department meetings, sharing inventory updates, and aligning on customer service strategies. Building strong relationships with colleagues across the store helps address customer needs efficiently, especially when products or services overlap between departments. This teamwork is crucial for maintaining high customer satisfaction and meeting store-wide sales goals.

What is the difference between Pet Department Manager vs Pet Store Associate?

AspectPet Department ManagerPet Store Associate
ResponsibilitiesOversees department operations, manages staff, handles inventory, and ensures customer satisfaction.Assists customers, stocks shelves, and maintains store cleanliness.
Required SkillsLeadership, inventory management, customer service, and product knowledge.Customer service, product knowledge, and basic sales skills.
Work EnvironmentSupervisory role in a retail pet store, often in a managerial setting.Frontline retail environment, interacting directly with customers and animals.

The Pet Department Manager typically holds more responsibilities, including staff management and department oversight, while the Pet Store Associate focuses on customer service and daily store operations. Both roles require pet industry knowledge, but the manager position involves leadership and strategic planning.

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Pet Department Manager jobs near you
Infographic showing various Pet Department Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $63,374 per year, or $30.5 per hour.

Department Manager - Footwear [JBR]

JAX Mercantile Co.

Broomfield, CO • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

JAX Mercantile is looking for a hands-on Department Manager for our Footwear Department in Broomfield, CO.  Share your enthusiasm for finding the best footwear and accessories for our customers at JAX!  Lead the team that answers questions about the quality, fit, and function of our footwear and helps our customers locate a specific brand or item.  Product training, pro-deals, and our employee discount mean you can try out items in order to increase your knowledge and provide expert opinions to our customers. 

Our Department Manager is responsible for providing outstanding customer service.  The role supports overall department operations by providing employee orientation and development, scheduling coverage, managing performance, leading by example when assisting customers and finding ways to improve the service provided by JAX.  Duties include coordinating with the buyers team to provide feedback on products, visual merchandising with product displays, managing inventory, stocking, and organizing the department.  Additional tasks include:

  • Creating schedules two weeks in advance
  • Ensuring coverage by working with employees or stepping up fill gaps when necessary
  • Providing honest and informative answers about our products 
  • Addressing loss prevention concerns
  • Participating in inventory responsibilities
  • Assembling new stock
  • Maintaining a clean and well-stocked area 
  • Complete record-keeping and creating reports 
  • Completes special orders 
  • Coordinates with others to plan for sales and promotions
  • Ensure proper documentation and pricing of products 
  • Works to engage and inspire teamwork with department employees

Our ideal candidate is experienced in retail management, is willing to pitch-in and help, is well-organized, takes initiative, communicates well, and has an engaging and positive approach to customer service.  Knowledge, skills and abilities desired for this position include:

  • Experience and knowledge of outdoor adventure footwear, work boots, western boots, and casual shoes required 
  • Previous experience and interest in retail leadership preferred 
  • Knowledge of the brands carried by JAX preferred 
  • Prior top-notch customer service experience
  • Prior retail lead or supervisory experience
  • Comfort and adaptability with learning new technology or computer systems
  • Ability to be flexible and work retail hours
  • Engaging and positive 
  • Effective trouble-shooting skills
  • Ability to present and maintain a professional demeanor

Schedule Requirements:

  • Must be available at least one weekend day and at least one week night 
  • Flexible availability required 

Pay Range:  $18.00 - $20.00 

Positions:  1 Full-Time position available 

Company Benefits:

Jax Mercantile offers a variety of benefits and rewards for our employees.  These include:

  • Paid Time Off
  • Paid Holidays 
  • 401K Plan
  • Employee Discount
  • Monthly Performance Bonus Program
  • Anniversary and Birthday Gift Cards
  • CO2 Conservation Credit
  • Life Insurance
  • Employee Assistance Program
  • Peer Recognition Programs
  • Paid Volunteer Time
  • Referral Bonus
  • Critical Illness Insurance
  • Accident Insurance
  • Hospital Indemnity Insurance 
  • Pet Insurance

Full-Time employees also have the ability to elect medical, dental, and/or vision insurance. 

For over 60 years JAX has been providing customers with outstanding service with our passionate and expert staff. We are at work and still having fun!

Please note that the pre-screening questions in the application process are important for screening purposes and may be the deciding factor in whether or not your application is forwarded for further review. 

JAX Mercantile is proud to be an Equal Opportunity Employer.

Employment Type: FULL_TIME

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