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Pest Control Service Rep Jobs (NOW HIRING)

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We provide pest control services statewide. We are a one-stop pest control company able to help you with all of your pest control needs. Our Pest Control Division provides Commercial and Residential ...

Be Seen First

We provide pest control services statewide. We are a one-stop pest control company able to help you with all of your pest control needs. Our Pest Control Division provides Commercial and Residential ...

Pest Control Service Manager

Hope, RI · On-site

$70K - $75K/yr

Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core values, and drive our operations to new heights. Who is Fox Founded in 2012, Fox Pest Control has ...

Pest Control Service Manager

Hartford, CT · On-site

$65K - $70K/yr

Fox Pest Control seeks a dedicated Pest Control Service Manager to lead our team, uphold our core values, and drive our operations to new heights. Who is Fox Founded in 2012, Fox Pest Control has ...

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Pest Control Service Rep information

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How much do pest control service rep jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for pest control service rep in the United States is $21.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $24.52 per hour, depending on experience, location, and employer.

What are the 3 C's of pest control?

The 3 C's of pest control are Clean, Crack, and Cover. These principles help pest control service representatives identify and eliminate pests by maintaining cleanliness, sealing entry points, and covering or treating affected areas effectively. Proper application of these concepts is essential for effective pest management and safety.

How much do top pest control sales reps make?

Top pest control sales representatives can earn between $60,000 and $100,000 annually, with some reaching higher earnings through commissions and bonuses. Success in this role often depends on sales skills, experience, and the ability to build client relationships.

Can I sleep in my bed after fumigation?

A pest control service representative typically advises against sleeping in your bed immediately after fumigation, as residual chemicals may still be present. It is recommended to follow the specific instructions provided by the pest control professional, which often include airing out the space and waiting a specified period before re-entering and sleeping in the area. Proper ventilation and adherence to safety guidelines ensure your safety after treatment.

What are the key skills and qualifications needed to thrive as a Pest Control Service Rep, and why are they important?

To thrive as a Pest Control Service Rep, you need a solid understanding of pest biology, safe chemical application, and customer service, often backed by a high school diploma and relevant state certification or licensure. Familiarity with pest control equipment, digital scheduling systems, and mobile reporting tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication help build trust with clients and ensure thorough service delivery. These skills and qualities are crucial for providing safe, efficient, and customer-focused pest management solutions.

What are some common challenges faced by Pest Control Service Reps in the field, and how are they typically addressed?

Pest Control Service Reps often encounter challenges such as dealing with difficult infestations, varying customer expectations, and working in diverse environments that may include tight or confined spaces. These challenges are typically addressed through ongoing training, adherence to safety protocols, and strong communication with both clients and team members. Reps are also supported by supervisors and colleagues who can provide guidance when complex situations arise, ensuring both effective pest management and customer satisfaction.

What is the highest paid pest control company?

Pest control service representatives typically earn higher salaries at larger or specialized companies, with some of the highest-paying firms offering annual wages exceeding $50,000 to $70,000 for experienced technicians. Salaries can vary based on location, certifications, and expertise in handling advanced pest management tools and techniques.

What is the difference between Pest Control Service Rep vs Pest Control Technician?

AspectPest Control Service RepPest Control Technician
CertificationsEPA pesticide license, on-the-job trainingEPA pesticide license, specialized certifications
Work EnvironmentCustomer interactions, service schedulingFieldwork, pest inspection and treatment
Employer & Industry UsageCustomer service, sales, and support roles in pest control companiesField-based pest inspection and treatment roles

While both roles require EPA pesticide licensing, Pest Control Service Reps focus on customer service, scheduling, and sales, whereas Pest Control Technicians perform pest inspections and treatments in the field. The Technician role involves more technical skills and direct pest control work, while the Rep role emphasizes client interaction and support.

What does a Pest Control Service Representative do?

A Pest Control Service Representative is responsible for inspecting homes or businesses for signs of pests, identifying infestations, and recommending appropriate solutions. They apply pesticides or other treatments, educate customers on prevention methods, and maintain records of services provided. Their role often includes customer service, problem-solving, and following safety regulations to ensure effective and safe pest control.
More about Pest Control Service Rep jobs
What states have the most Pest Control Service Rep jobs? States with the most job openings for Pest Control Service Rep jobs include:
Infographic showing various Pest Control Service Rep job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,468 per year, or $21.9 per hour.

Remote Customer Service Representative - Pest Control Service Rep

Rowland Pest Management

Casselberry, FL • On-site, Remote

$16 - $21/hr

Full-time

Retirement, PTO

Posted 9 days ago


Job description

Rowland Pest Management in New Smyrna Beach, FL is looking to hire a full-time remote Customer Service Representative - Pest Control Service Rep to join our busy office team. Do you thrive when working in an upbeat, fast-paced office environment? Can you manage a variety of tasks and details without sacrificing quality customer service? Are you looking for an established company that supports its employees with continued growth and development opportunities? Can you see yourself having a job where you are valued and appreciated for your contributions? If so, please read on!

This full-time remote CSR position earns a competitive wage of $16.00 - $21.00 per hour. We provide excellent benefits, including 401k with a 5% match, paid time off (PTO), and paid training. Additionally, we are proud of our upbeat work environment, fun co-workers, and incredibly supportive management. Don't let us forget we provide free coffee and snacks to keep you fueled! If this sounds like the right Customer Service Representative - Pest Control Service Rep opportunity for you, apply today!

ABOUT ROWLAND PEST MANAGEMENT

We're a local family-operated company that proudly serves New Smyrna Beach and beyond. We take pride in our ability to solve any pest problem, no matter how big or small, and we do so while using the safest products and techniques available. We offer both residential and commercial pest control, as well as rodent control, mosquito abatement, and the removal of bees, fleas, and wildlife. With over 30 years of combined staff experience, we are so confident that we can provide our clients with the best possible service that we offer a 100% satisfaction guarantee.

We enjoy a reputation for excellent customer service thanks to our amazing staff. As a small company, we are able to offer them the individual attention they deserve for the hard work they put in. We care about our employees and want to help them reach their personal goals. To that end, we offer paid training and a supportive team environment so that everyone can succeed together.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE - PEST CONTROL SERVICE REP

As a remote Customer Service Representative - Pest Control Service Rep for us, you get to provide superb customer service to our clients and help keep our pest control office running smoothly. Your primary responsibilities include managing a high volume of calls, texts, emails, voicemails, and web requests while maintaining a high level of knowledge of our services to help meet the individual needs of our customers. Your positive, friendly disposition comes through in all your interactions as you respond to customer questions, proactively resolve problems, and seek to turn every dissatisfied customer into a happy one. You are introspective, and work to identify new business practices or suggest modifications to existing practices that could reduce the risk of customer cancellation. Additionally, you keep open lines of communication with management to ensure we are fulfilling our customers' expectations through exceptional service and care. At the end of the day, you are proud of the role you play on our team and enjoy seeing your hard work pay off in customers who are fully satisfied with our products and services.

QUALIFICATIONS

  • 5+ years of verified customer service experience in a call center or similar fast-paced environment
  • Previous home services experience
  • Experienced in a general office, customer service, or sales role
  • Dispatch or routing experience
  • Strong verbal and written communication skills
  • Above average telephone skills and etiquette
  • The ability to work remotely

An understanding of pest control, rodent control, or termite control is a plus. Additionally, knowledge of PestRoutes and CallRail software is a plus. Finally, an understanding of service agreements, price points when negotiating, and familiarity with routing/scheduling software is a plus. Do you enjoy solving problems? Can you maintain positivity amidst changing work demands and pace? Are you self-motivated and detail-oriented? Do you bring positivity and energy to any situation? If yes, you might just be perfect for this CSR position!

ARE YOU READY TO JOIN OUR PEST CONTROL TEAM?

If you feel that you would be right for this remote Customer Service Representative - Pest Control Service Rep job, please fill out our initial 3-minute, mobile-friendly application. Please include your cover letter, resume, list of at least 3 references, and any other attributes that you think will be beneficial for this position in our pest control office. We look forward to meeting you!

Location: 32168