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Pest Control Customer Service Jobs in Tennessee (NOW HIRING)

Ehrlich Pest Control

Pest Control Technician

Nashville, TN · On-site

$17.75 - $23/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

Ehrlich Pest Control

Pest Control Technician

Nashville, TN · On-site

$17.75 - $23/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

Ehrlich Pest Control

Pest Control Technician

Knoxville, TN · On-site

$17.75 - $22.75/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

Ehrlich Pest Control

Pest Control Technician

Knoxville, TN · On-site

$17.75 - $22.75/hr

... management services for residential customers. You will be responsible for identifying and ... Apply approved pest control products, including chemicals, baits, and traps, to effectively ...

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All JobsPest Control Customer Service JobsPest Control Customer Service Jobs in Tennessee

Pest Control Customer Service information

See Tennessee salary details

$9

$17

$28

How much do pest control customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for pest control customer service in Tennessee is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.59 and $20.14 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service representative assists customers with scheduling pest control services, answering questions about treatments, and resolving any concerns related to pest issues. They act as the main point of contact between clients and the pest control company, ensuring a positive customer experience. Their responsibilities often include explaining service options, providing quotes, and coordinating with technicians to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as a pest control customer service representative?

To thrive as a Pest Control Customer Service representative, you need strong communication abilities, basic knowledge of pest control services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling platforms, and call center systems is commonly required. Outstanding problem-solving, patience, and attention to detail help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, accurate service coordination, and the smooth handling of inquiries in a busy service environment.

What are some common challenges faced by pest control customer service representatives and how can they be managed?

Pest Control Customer Service representatives often encounter challenges such as handling distressed customers, managing scheduling conflicts, and staying updated on service protocols. To manage these, it’s important to develop strong communication and problem-solving skills, maintain a calm and empathetic demeanor, and work closely with field technicians to coordinate appointments efficiently. Most companies also provide training on pest identification and customer management, which helps in providing accurate information and building trust with clients.

What is the difference between Pest Control Customer Service vs Pest Control Technician?

AspectPest Control Customer ServicePest Control Technician
CredentialsCustomer service skills, sometimes industry-specific trainingLicensing and certifications in pest management
Work EnvironmentOffice, call centers, or remote supportOn-site at customer locations, treatment areas
Employer & Industry UsageCustomer support roles within pest control companiesField roles responsible for pest treatments
Search & Comparison IntentUnderstanding customer support roles in pest controlTechnical pest control work and responsibilities

While Pest Control Customer Service focuses on assisting clients, scheduling, and providing support, Pest Control Technicians perform the actual pest treatments on-site. Both roles are essential in the pest control industry but differ in responsibilities, credentials, and work environment.

What are popular job titles related to Pest Control Customer Service jobs in Tennessee?

For Pest Control Customer Service jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service jobs in Tennessee look for?

The top searched job categories for Pest Control Customer Service jobs in Tennessee are:

What cities in Tennessee are hiring for Pest Control Customer Service jobs?

Cities in Tennessee with the most Pest Control Customer Service job openings:

Pest Control Customer Service jobs near you
Infographic showing various Pest Control Customer Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,878 per year, or $17.2 per hour.

Pest Control Office Specialist

ClearDefense Pest Control

Knoxville, TN • On-site

$43K/yr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago

ClearDefense Pest Control rating

5.8

Company rating: 5.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

29th of 35 rated pest control companies

Job description

Description:

Office Specialist

Since 2013, ClearDefense Pest Control has been growing consistently and at an impressive rate, opening in 23 locations. If you are looking to join a team that is purpose driven with a focus on people, ClearDefense Pest Control is an ideal place for you! In addition to working in a high energy, fast-paced environment alongside others like yourself, you will have tremendous opportunities for advancement within the company. 

Career-minded individuals who are seeking personal and professional progress are ideal for this role! In the Operations Specialist position, you will be developed both personally and professionally as part of a driven team pursuing innovation and growth! 

The company culture at ClearDefense Pest Control is centered on customer service and the success of our employees!

Overview

- Opportunity for growth into management

- Customer service centered 

- Diverse role in a fast-paced environment 

- Help manage and maintain customer accounts and scheduling

- Massive opportunity to earn sales commission

Objectives of this Role

- Actively pursue strategic and operational objectives

- Sell pest control services to new customers and help grow the company

- Maintain constant communication with management, staff, and customers to ensure proper operations of the organization

- Maintain quality assurance protocols and assist with office administration

- Adhere to and maintain existing organizational processes and procedures 

- Ensure operational activities remain on time and up to quality standards

- Process and audit accounts receivable

Skills and Qualifications

- Ability to prioritize responsibilities and diverse workload 

- Extraordinary customer service skills via phone, text, and email communications

- Meticulous attention to detail and notation

- Ability to approach daily interactions with positivity and grace

- Able to task switch effectively and efficiently 

- Excellent organizational skills 

Compensation

- Salary starting at $43,000

- Great commission and bonus opportunities

Perks of the role

- Health Benefits

- Paid Holidays

- PTO

- 401K (matching)

- Financial wellness coaching 

- Continued education and certifications

- Tuition reimbursement for qualified individuals 

Job Type

- Full-Time 

Above all, Our Operation Specialist will need a confident knowledge of our company’s services, systems, and true passion for customer service. This knowledge will be acquired through continued training and coaching. 

ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements:


What ClearDefense Pest Control employees say

Pay

Hours and flexibility

Workplace

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