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Pest Control Customer Service Jobs in Tennessee (NOW HIRING)

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Pest Control Customer Service information

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$9

$17

$28

How much do pest control customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for pest control customer service in Tennessee is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.59 and $20.14 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service representative assists customers with scheduling pest control services, answering questions about treatments, and resolving any concerns related to pest issues. They act as the main point of contact between clients and the pest control company, ensuring a positive customer experience. Their responsibilities often include explaining service options, providing quotes, and coordinating with technicians to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as a pest control customer service representative?

To thrive as a Pest Control Customer Service representative, you need strong communication abilities, basic knowledge of pest control services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, scheduling platforms, and call center systems is commonly required. Outstanding problem-solving, patience, and attention to detail help build rapport and resolve customer concerns effectively. These skills ensure customer satisfaction, accurate service coordination, and the smooth handling of inquiries in a busy service environment.

What are some common challenges faced by pest control customer service representatives and how can they be managed?

Pest Control Customer Service representatives often encounter challenges such as handling distressed customers, managing scheduling conflicts, and staying updated on service protocols. To manage these, it’s important to develop strong communication and problem-solving skills, maintain a calm and empathetic demeanor, and work closely with field technicians to coordinate appointments efficiently. Most companies also provide training on pest identification and customer management, which helps in providing accurate information and building trust with clients.

What is the difference between Pest Control Customer Service vs Pest Control Technician?

AspectPest Control Customer ServicePest Control Technician
CredentialsCustomer service skills, sometimes industry-specific trainingLicensing and certifications in pest management
Work EnvironmentOffice, call centers, or remote supportOn-site at customer locations, treatment areas
Employer & Industry UsageCustomer support roles within pest control companiesField roles responsible for pest treatments
Search & Comparison IntentUnderstanding customer support roles in pest controlTechnical pest control work and responsibilities

While Pest Control Customer Service focuses on assisting clients, scheduling, and providing support, Pest Control Technicians perform the actual pest treatments on-site. Both roles are essential in the pest control industry but differ in responsibilities, credentials, and work environment.

What are popular job titles related to Pest Control Customer Service jobs in Tennessee?

For Pest Control Customer Service jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service jobs in Tennessee look for?

The top searched job categories for Pest Control Customer Service jobs in Tennessee are:

What cities in Tennessee are hiring for Pest Control Customer Service jobs?

Cities in Tennessee with the most Pest Control Customer Service job openings:

Pest Control Customer Service jobs near you
Infographic showing various Pest Control Customer Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,878 per year, or $17.2 per hour.

Pest Control Service Technician

A-1 Termite and Pest Control, Inc.

Elizabethton, TN • On-site

$19/hr

Full-time

Medical, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

PEST CONTROL SERVICE TECHNICIAN

Pest control is our passion. We love what we do, so we do it with care and a commitment to excellence. If you are seeking "just a job," we're not for you - however, if you want to enjoy coming to work every day and loving what you do, keep reading. Our Pest Control Service Technicians are experts in pest management. We supply great training on a regular basis, including time with leading industry experts in pest control.

Our Pest Control Service Technicians also make a good living with strong base pay and commissions from selling our services. The job includes a company vehicle, uniforms, paid vacation, a retirement plan and health benefits. We have a nice working environment, friendly and helpful coworkers, and state-of-the-art technology to support you. Yes, A-1 is a great place to work.

Compensation and Benefits for our Pest Control Service Technicians:

  • Starting at $19/HR plus potential for commission
  • Paid Time Off (PTO)
  • $10,000 company-provided life insurance policy
  • 401k retirement savings contribution match after a year
  • Health insurance
  • Ongoing training

Skills and Qualifications:

  • Basic knowledge of pest control procedures (or willingness to learn)
  • Experience operating hand tools and light equipment
  • Comfortable using smartphones, tablets, or route management software
  • Strong customer service and communication skills
  • Problem-solving ability with attention to detail
  • Dependable with strong time management skills
  • Willingness to follow established procedures and training protocols
  • Capable of selling or recommending additional services to customers

Requirements for our Pest Control Service Technician position:

  • Able to occasionally work in crawlspaces and attics
  • Have a good Drivers License record, no Dui or license loss in 5 years
  • Enjoy working for people
  • Able to be taught and learn
  • Operation and maintenance of a service vehicle, hand tools, and power equipment
  • Able to use a phone or i-pad type device for directions and processing service orders
  • Be able to Follow a proven process for high-quality pest control for residential properties

Our Pest Control Service Technician Applicants must:

  • Have a history of good job attendance
  • Have a willingness to be flexible throughout the workday
  • Have a positive attitude
  • Be able to pass a background check and drug screen
  • Provide references upon request

A-1 Pest Control is an equal opportunity employer and a drug-free workplace. Apply now for immediate consideration.

Compensation details: 19-23 Hourly Wage

PI5c94e152e0cd-26289-38145305

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