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Pest Control Customer Service Representative Jobs in Suffield, CT

Fox Pest Control

Insulation/Utility Technician

Hartford, CT · On-site

$20 - $23/hr

  • Retirement

... to customers * Able to analyze pest control activity, explain and implement an effective plan of action * Ability to learn and follow servicing protocols to apply chemical solutions and powders

Fox Pest Control

Insulation/Utility Technician

Hartford, CT · On-site

$20 - $23/hr

  • Retirement

... to customers * Able to analyze pest control activity, explain and implement an effective plan of action * Ability to learn and follow servicing protocols to apply chemical solutions and powders

TransCore

Customer Service Representative

Ludlow, MA · On-site

$16.50 - $20/hr

Customer Service Representative TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston ...

Copart, Inc.

Customer Service Representative

Hartford, CT · On-site

$20.03/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Clean Climate HVAC

Customer Service Representative

Broad Brook, CT · On-site

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary: The Customer Service Representative (CSR) serves as the first point of contact for our customers. This role is responsible for handling inbound calls, scheduling service ...

Crum & Forster

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Customer Service Representatives deliver exceptional service to our callers, which include travelers and our extensive travel advisor community. Interested in this role, but don't have Customer ...

DATTCO

Customer Service Representative

New Britain, CT · On-site

$15.75 - $21.50/hr

Customer Service Representative Department: Coach & Tour Location: New Britain, CT Salary: $0 - $0 Career Site : Dattco START YOUR APPLICATION ( ABOUT THE ROLE The Customer Service Representative ...

The Rally Group

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

The Rally Group

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys helping others and creating great experiences? The Rally Group is looking for a motivated and detail ...

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All JobsPest Control Customer Service Representative JobsPest Control Customer Service Representative Jobs in Suffield, CT

Pest Control Customer Service Representative information

See Suffield, CT salary details

$9

$18

$26

How much do pest control customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for pest control customer service representative in Suffield, CT is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What job categories do people searching Pest Control Customer Service Representative jobs in Suffield, CT look for?

The top searched job categories for Pest Control Customer Service Representative jobs in Suffield, CT are:

Pest Control Customer Service Representative jobs near you

Insulation/Utility Technician

Fox Pest Control

Hartford, CT • On-site

$20 - $23/hr

Full-time

Retirement

Posted 7 days ago

Fox Pest Control rating

6.6

Company rating: 6.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

21st of 35 rated pest control companies

Job description

Overview
Fox Pest is looking for an enthusiastic Insulation/Utility Technician. The Insulation/Utility Technician is responsible for servicing our clients' homes with our leading-edge products and delivering a positive customer service experience. Specifically, the Insulation/Utility Technician is assigned various specialized services, including treatments for insulation, mosquitoes, bed bugs, termites, and more. You never know what each day might bring! We count on our Utility Technicians to be some of the most versatile, knowledgeable, and challenge-ready team members.
What we Offer
  • Positive and empowering culture with a strong opportunity for advancement
  • Starting pay of $20 - $23 per hour
  • 401k with a generous company match and no vesting period
  • Additional commission and bonus opportunities
  • Empowering and positive workplace culture
  • Strong potential and room for growth with an Individualized Leadership Plan for every team member
  • Paid hands-on training opportunities

Responsibilities
A Day in the Life of an Insulation/Utility Technician
As an insulation/utility Technician at Fox Pest Control, you begin your day with a team meeting to review schedules and gather materials. You will travel to different job sites to inspect for pest problems and apply treatments, or to check and install insulation that enhances energy efficiency and keeps pests out. Good communication with clients and team members is essential. After completing your work, you will conduct final inspections and clean up the job site. You finish your day with paperwork and a team debrief to ensure all tasks meet high standards.
Essential Functions:
  • Service customer's homes in a professional and satisfactory manner
  • Inspect the property and determine the treatment type
  • Identify invading pests
  • Apply chemical solutions, powders, and granules on or near surfaces of a building or house to eliminate pests (typically special treatments)
  • Installing, repairing, and maintaining insulation systems
  • Ensure safety procedures are followed for application and re-entry
  • Utilize appropriate protective gear and equipment during application
  • Keep service vehicles organized, professional, clean, and follow all regulations
  • Maintain professional appearance, including clean company uniform, appropriate footwear, and maintaining personal hygiene
  • Build positive, strong relationships with clients
  • Work to exceed client expectations
  • Make suggestions to clients on how to avoid pest problems when appropriate
  • Participate fully in training opportunities provided to enhance knowledge and meet requirements for licensing

Qualifications
Qualifications:
  • At least one (1) year of experience in pest technician work or insulation work
  • Ability to build positive relationships and effectively communicate value to customers
  • Able to analyze pest control activity, explain and implement an effective plan of action
  • Ability to learn and follow servicing protocols to apply chemical solutions and powders
  • Able to lift up to 50 pounds occasionally
  • A valid driver's license, authorized to work in the US

Fox Pest Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer

What Fox Pest Control employees say

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Hours and flexibility

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