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Pest Control Customer Service Representative Jobs in Washington

HUGHES TERMITE & PEST CONTROL

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Pest Control Outside Sales Technician

Ellicott City, MD · On-site

$18.50 - $23.75/hr

In this dual role, you will be the face of our company--responsible for both growing our customer base and delivering high-quality pest control services. The ideal candidate thrives on autonomy ...

HP PEST SOLUTIONS, LLC

Pest Control Technician

Lanham, MD · On-site

$20 - $25/hr

Career Advancement Opportunities Job Summary We are seeking a Pest Control Technician to join our ... Excellent customer service skills * Ability to maintain detailed records of payment and chemicals ...

HUGHES TERMITE & PEST CONTROL

Be Seen First

Pest Control Outside Sales Technician

Ellicott City, MD · On-site

$18.50 - $23.75/hr

In this dual role, you will be the face of our company--responsible for both growing our customer base and delivering high-quality pest control services. The ideal candidate thrives on autonomy ...

HUGHES TERMITE & PEST CONTROL

Be Seen First

Pest Control Outside Sales Technician

Alexandria, VA · On-site

$19.75 - $25.50/hr

In this dual role, you will be the face of our company--responsible for both growing our customer base and delivering high-quality pest control services. The ideal candidate thrives on autonomy ...

EcoShield

Customer Service Representative

Annapolis, MD · On-site

$18/hr

... (CSR) is the primary point of contact for customers, handling service inquiries, scheduling ... Schedule new and recurring pest control services and coordinate 4-point home inspections with ...

BioTech Pest Management

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Pest Control Technician

Washington, DC · On-site

$4.0K/mo

Who We Are BioTech Pest Management is a pest control boutique specializing in resolving and ... Performing services with precision and accuracy, while effectively communicating with customers

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All JobsPest Control Customer Service Representative JobsPest Control Customer Service Representative Jobs in Washington

Pest Control Customer Service Representative information

See Washington salary details

$10

$25

$47

How much do pest control customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for pest control customer service representative in Washington is $25.13, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $31.11 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

Is pest control worth it as a career?

A pest control customer service representative plays a key role in client communication and scheduling, often requiring knowledge of pest management techniques and safety protocols. The career can offer stable employment, opportunities for certification, and a chance to work outdoors or in various environments. Overall, it can be a worthwhile career for those interested in service roles and environmental health.
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Pest Control Customer Service Representative jobs near you
Infographic showing various Pest Control Customer Service Representative job openings in Washington as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Temporary. Highlights an 100% In-person job distribution, with an average salary of $52,273 per year, or $25.1 per hour.

Pest Control Technician

POTOMAC PEST & TERMITE CONTROL-VA L

Washington, DC

$21 - $27/hr

Full-time

Re-posted 17 days ago

Job description

A Pest Technician is responsible for inspecting and treating properties to control and eliminate pests such as rodents, insects, and other unwanted pests. They use specialized tools and chemicals to identify infestations, apply treatments, and provide preventative solutions. The role requires strong attention to detail, knowledge of pest behavior, and a commitment to customer service. Technicians must also follow safety protocols and maintain accurate records of services performed. Effective communication with clients is key to providing excellent pest control solutions and advice.