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Pest Control Customer Service Representative Jobs in Tennessee

Pest Control Technician

Morristown, TN ยท On-site

$35K - $40K/yr

Pest Control Technician Arrow Exterminators of Atlanta, GA is looking to hire a full-time Pest ... You collect service payments from customers and are always patient and more than happy to answer ...

Pest Control Technician

Morristown, TN ยท On-site

$35K - $40K/yr

... service to our residential or commercial pest control customers utilizing an Integrated Pest ... Management approach (IPM)This is a production-based position that leads the industry in potential ...

Showing results 41-60

Pest Control Customer Service Representative information

See Tennessee salary details

$8

$20

$39

How much do pest control customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for pest control customer service representative in Tennessee is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $25.77 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What are popular job titles related to Pest Control Customer Service Representative jobs in Tennessee?

For Pest Control Customer Service Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service Representative jobs in Tennessee look for?

The top searched job categories for Pest Control Customer Service Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Pest Control Customer Service Representative jobs?

Cities in Tennessee with the most Pest Control Customer Service Representative job openings:

Infographic showing various Pest Control Customer Service Representative job openings in Tennessee as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Temporary. Highlights an 100% In-person job distribution, with an average salary of $43,302 per year, or $20.8 per hour.

Pest Control Office Specialist

ClearDefense Pest Control of Knoxville

Knoxville, TN โ€ข On-site

$43K/yr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago


Job description

Description

Office Specialist

Since 2013, ClearDefense Pest Control has been growing consistently and at an impressive rate, opening in 23 locations. If you are looking to join a team that is purpose driven with a focus on people, ClearDefense Pest Control is an ideal place for you! In addition to working in a high energy, fast-paced environment alongside others like yourself, you will have tremendous opportunities for advancement within the company.ย 

Career-minded individuals who are seeking personal and professional progress are ideal for this role! In the Operations Specialist position, you will be developed both personally and professionally as part of a driven team pursuing innovation and growth!ย 

The company culture at ClearDefense Pest Control is centered on customer service and the success of our employees!

Overview

- Opportunity for growth into management

- Customer service centeredย 

- Diverse role in a fast-paced environmentย 

- Help manage and maintain customer accounts and scheduling

- Massive opportunity to earn sales commission

Objectives of this Role

- Actively pursue strategic and operational objectives

- Sell pest control services to new customers and help grow the company

- Maintain constant communication with management, staff, and customers to ensure proper operations of the organization

- Maintain quality assurance protocols and assist with office administration

- Adhere to and maintain existing organizational processes and proceduresย 

- Ensure operational activities remain on time and up to quality standards

- Process and audit accounts receivable

Skills and Qualifications

- Ability to prioritize responsibilities and diverse workloadย 

- Extraordinary customer service skills via phone, text, and email communications

- Meticulous attention to detail and notation

- Ability to approach daily interactions with positivity and grace

- Able to task switch effectively and efficientlyย 

- Excellent organizational skillsย 

Compensation

- Salary starting at $43,000

- Great commission and bonus opportunities

Perks of the role

- Health Benefits

- Paid Holidays

- PTO

- 401K (matching)

- Financial wellness coachingย 

- Continued education and certifications

- Tuition reimbursement for qualified individualsย 

Job Type

- Full-Timeย 

Above all, Our Operation Specialist will need a confident knowledge of our company's services, systems, and true passion for customer service. This knowledge will be acquired through continued training and coaching.ย 

ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.