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Pest Control Customer Service Representative Jobs in Tennessee

Pest Control Technician

Manchester, TN ยท On-site

$15.75 - $20.25/hr

Pest Control Technician - Make a Difference Every Day! Do you love problem-solving, working ... our customers-protecting their homes and businesses while delivering top-tier service. Conduct ...

Pest Control Technician

Nashville, TN ยท On-site

$32K - $55K/yr

We have an exceptional hardworking team, committed to providing outstanding customer service. We ... Pest Control pays for all state certification and licensing exams, and training is paid at your ...

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Pest Control Customer Service Representative information

See Tennessee salary details

$8

$20

$39

How much do pest control customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for pest control customer service representative in Tennessee is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $25.77 per hour, depending on experience, location, and employer.

What does a pest control customer service representative do?

A Pest Control Customer Service Representative is responsible for assisting customers with their pest control needs, answering questions about services, scheduling appointments, and handling concerns or complaints. They act as the main point of contact between customers and the pest control company, ensuring clients receive accurate information and timely service. Additionally, they may process payments, update customer accounts, and provide support to the field technicians. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a pest control customer service representative?

To thrive as a Pest Control Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, scheduling software, and basic office technology is typically required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help you effectively address client concerns and coordinate with field technicians. These skills ensure efficient service delivery, customer satisfaction, and smooth operations within a fast-paced pest control environment.

What challenges do pest control customer service representatives face, and how can they be managed?

Pest Control Customer Service Representatives often handle a high volume of calls from customers who may be anxious or frustrated about pest issues in their homes or businesses. Balancing empathy with efficiency is key, as is having a solid understanding of pest control services and scheduling procedures. Developing strong communication and problem-solving skills helps manage these challenges, and most companies provide training and support from experienced team members. Being proactive in learning about common pest concerns and treatment options will also make handling difficult situations smoother.

What is the difference between Pest Control Customer Service Representative vs Pest Control Technician?

AspectPest Control Customer Service RepresentativePest Control Technician
CredentialsBasic customer service skills, sometimes a high school diplomaLicensing/certification required, technical training
Work EnvironmentOffice, call center, or customer sites for service schedulingOn-site at customer locations performing pest treatments
Employer & Industry UsageCustomer support within pest control companiesField service provider in pest control industry
Search & Comparison IntentCustomer service roles, entry-level pest control supportTechnical pest control work, field technician roles

The Pest Control Customer Service Representative primarily handles customer inquiries, scheduling, and support, often working in an office environment. In contrast, the Pest Control Technician performs on-site pest treatments, requiring technical certifications. Both roles are essential in the pest control industry but differ significantly in responsibilities and work settings.

What are popular job titles related to Pest Control Customer Service Representative jobs in Tennessee?

For Pest Control Customer Service Representative jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Pest Control Customer Service Representative jobs in Tennessee look for?

The top searched job categories for Pest Control Customer Service Representative jobs in Tennessee are:

What cities in Tennessee are hiring for Pest Control Customer Service Representative jobs?

Cities in Tennessee with the most Pest Control Customer Service Representative job openings:

Infographic showing various Pest Control Customer Service Representative job openings in Tennessee as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Temporary. Highlights an 100% In-person job distribution, with an average salary of $43,302 per year, or $20.8 per hour.

Pest Control Service Technician

A-1 Termite and Pest Control, Inc.

Butler, TN โ€ข On-site

$19/hr

Full-time

Medical, Life, Retirement, PTO

Posted 23 days ago


Job description

PEST CONTROL SERVICE TECHNICIAN

Pest control is our passion. We love what we do, so we do it with care and a commitment to excellence. If you are seeking "just a job," we're not for you - however, if you want to enjoy coming to work every day and loving what you do, keep reading. Our Pest Control Service Technicians are experts in pest management. We supply great training on a regular basis, including time with leading industry experts in pest control.

Our Pest Control Service Technicians also make a good living with strong base pay and commissions from selling our services. The job includes a company vehicle, uniforms, paid vacation, a retirement plan and health benefits. We have a nice working environment, friendly and helpful coworkers, and state-of-the-art technology to support you. Yes, A-1 is a great place to work.

Compensation and Benefits for our Pest Control Service Technicians:

  • Starting at $19/HR plus potential for commission
  • Paid Time Off (PTO)
  • $10,000 company-provided life insurance policy
  • 401k retirement savings contribution match after a year
  • Health insurance
  • Ongoing training

Skills and Qualifications:

  • Basic knowledge of pest control procedures (or willingness to learn)
  • Experience operating hand tools and light equipment
  • Comfortable using smartphones, tablets, or route management software
  • Strong customer service and communication skills
  • Problem-solving ability with attention to detail
  • Dependable with strong time management skills
  • Willingness to follow established procedures and training protocols
  • Capable of selling or recommending additional services to customers

Requirements for our Pest Control Service Technician position:

  • Able to occasionally work in crawlspaces and attics
  • Have a good Drivers License record, no Dui or license loss in 5 years
  • Enjoy working for people
  • Able to be taught and learn
  • Operation and maintenance of a service vehicle, hand tools, and power equipment
  • Able to use a phone or i-pad type device for directions and processing service orders
  • Be able to Follow a proven process for high-quality pest control for residential properties

Our Pest Control Service Technician Applicants must:

  • Have a history of good job attendance
  • Have a willingness to be flexible throughout the workday
  • Have a positive attitude
  • Be able to pass a background check and drug screen
  • Provide references upon request

A-1 Pest Control is an equal opportunity employer and a drug-free workplace. Apply now for immediate consideration.

Compensation details: 19-23 Hourly Wage

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