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Personal Lines Technical Service Representative Jobs

The Jonus Group

Commercial/Personal Lines CSR

Goshen, NY · On-site

$40K - $54K/yr

Personal/Commercial Lines Customer Service Representative Job Summary Seeking a dedicated and ... Technical Skills : Proficiency in EZ Lynx, Microsoft Outlook, Word, and Excel. * Work Ethic

ALKEME Insurance

CSR - Personal Lines

Kailua, HI · On-site

$40K - $54K/yr

CSR - Personal Lines Agency Location Personal Lines Specialist The Personal Lines Specialist is responsible for assisting the Personal Lines Account Manager with placement of business through data ...

The Jonus Group

Personal Lines Account Manager/CSR

Erie, PA · On-site

$43K - $59K/yr

Personal Lines CSR / Account Manager Job Summary Seeking a dedicated and professional Personal Lines CSR / Account Manager to join a well-established and growing independent insurance agency. This ...

ALKEME Insurance

CSR - Personal Lines

Kailua Kona, HI · On-site

$50K - $60K/hr

CSR - Personal Lines Agency Location: Aloha Insurance (Kailua-Kona, HI -- 96740) Description The Personal Lines Specialist is responsible for assisting the Personal Lines Account Manager with ...

ALKEME Insurance

CSR - Personal Lines

Kailua Kona, HI · On-site

$39K - $53K/yr

CSR - Personal Lines Agency Location: Aloha Insurance (Kailua-Kona, HI - 96740) Description The Personal Lines Specialist is responsible for assisting the Personal Lines Account Manager with ...

New

APR

Personal Lines Account Manager | CSR

Burlington, NJ · On-site

$60K - $80K/yr

Personal Lines Account Manager / CSR Location: Burlington, NJ Salary: $60,000 - $80,000 + Full Benefits A well-established independent insurance agency in Burlington, NJ is seeking a Personal Lines ...

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Personal Lines Technical Service Representative information

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$26K

$46.3K

$67.5K

How much do personal lines technical service representative jobs pay per year?

As of Sep 10, 2026, the average yearly pay for personal lines technical service representative in the United States is $46,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $52,500.00 per year, depending on experience, location, and employer.

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For Personal Lines Technical Service Representative jobs, the most frequently searched job titles are:

Personal Lines Customer Service Representative

Aberdeen, NC • On-site

Independent Insurance Agents of North Carolina
Insurance Services • 11 - 50 employees
Learn more about Independent Insurance Agents of North Carolinaexternal

$32K - $43K/yr

Other

Re-posted 8 days ago

Job description

Personal Lines CSR

The Personal Lines CSR at Wade S. Dunbar Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Responsibilities
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
  • Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Actively solicit increases in coverage or rounding out accounts at every service contact.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
Qualifications
  • Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
  • Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
  • Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
  • Technology and computer proficiency including agency management systems. 360 experience a plus.
Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry

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