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Personal Lines Manager Of Service Jobs (NOW HIRING)

The Jonus Group

Personal Lines Insurance CSR

Fowler, CA · On-site

$50K - $60K/yr

Manage personal lines insurance accounts, including renewals, certificates, endorsements, policy ... Experience : Minimum of 1 year of experience in an insurance agency setting. Experience with ...

Leavitt Group

Personal Lines Account Manager

High Point, NC · On-site

$41K - $55K/yr

Personal Lines Account Manager are the cornerstone of the personal lines services team. This position answers all inbound personal lines service calls. They perform service and sales for customers ...

gpac

Personal Lines Account Manager

Maplewood, MN · On-site

$46K - $62K/yr

Manage and service an assigned book of Personal Lines accounts * Build and maintain strong client relationships * Process endorsements, policy changes, renewals, and other service requests * Review ...

GPAC

Personal Lines Account Manager

Geneva, FL · On-site

$36K - $49K/yr

Handle an established Mid-Market Book of $1.7M * Foster positive relationship with colleges, clients, and managers * Service and Knowledge is Key! Apply now for the next step in your Personal Lines ...

Insurance Search Specialists

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Personal Lines Account Manager

Los Angeles, CA · On-site

$85K - $90K/yr

Personal Lines Account Manager - High-Net-Worth / Private Client Location: Los Angeles, CA Salary ... Oversee the preparation and processing of policy transactions and ensure timely, accurate servicing.

The Jonus Group

Personal Lines Account Manager

Seattle, WA · On-site

$51K - $69K/yr

... service. * Serve as the primary point of contact for personal lines accounts, providing tailored ... Track and manage renewals, ensuring a proactive approach to retaining clients. * Maintain accurate ...

HUB

Personal Lines Department Manager

Fresno, CA · On-site

$44K - $60K/yr

The Personal Lines Department Manager will manage the Personal Lines department. Asset (Client ... Services the needs of our insureds with professionalism, positive attitude, and promptness.

gpac

Personal Lines Account Manager

Navarre, FL · On-site

$41K - $56K/yr

Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients. * Review and assess client insurance needs, recommend coverage options, and prepare quotes. * Assist ...

The Jonus Group

Personal Lines Account Manager

Minneapolis, MN · On-site

$47K - $63K/yr

... of contact for clients, assisting them with their personal insurance policies and delivering an ... Ideal candidates should be skilled in account management, customer service, and driving client ...

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Personal Lines Manager Of Service information

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$32.5K

$55.3K

$87K

How much do personal lines manager of service jobs pay per year?

As of Sep 9, 2026, the average yearly pay for personal lines manager of service in the United States is $55,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $61,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Personal Lines Manager Of Service jobs?

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What are popular job titles related to Personal Lines Manager Of Service jobs?

For Personal Lines Manager Of Service jobs, the most frequently searched job titles are:

Personal Lines Account Manager

Caro, MI • On-site

Emil Rummel Insurance Agency
Traveler Accommodation • 51 - 200 employees
Learn more about Emil Rummel Insurance Agencyexternal

$50K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

SUMMARY
  • Responsible for making a positive and professional impression on people who call and/or visit our agency, focusing on friendly, efficient, and prompt service. 
  • Provide comprehensive consultative sales and service experiences to existing Personal Lines Clients and prospective new clients by writing, maintaining, expanding, and servicing accounts. 
  • Maintain excellent relationships with clients, account managers, other account executives, producers, and companies. 
  • Execute agency workflows and work politely with other agency personnel, prospects, clients, and insurance company team members.
  • Demonstrate leadership among fellow employees as opportunities allow. 
  • Engage in activities to encourage relationships and referral business.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Receive incoming inquiries from clients via phone calls, email, or fax. 
  • Process information as outlined in PL Procedures Manual meeting insurance company requirements, agency coverage standards and proper documentation in agency computer system
  • Obtain updated contact information on every contact including address, phone numbers and email addresses. 
  • Document updated information in agency computer system and other systems as needed
  • Maintain your agency management system home screen that houses all client activity, as well as your Outlook inbox, in a timely and organized manner – report to Personal Lines Manager should your workload fall behind
  • Review current coverage and premiums on renewal business
  • Endorse, requote, remarket, upsell when applicable
  • Manage accounts holistically by looking for account rounding opportunities – discuss, quote, offer, sell to existing renewal client
  • Offer up discussions regarding CL business, Farm/Ag & Life accounts to shed light on cross-departmental opportunities – refer to proper department
  • Obtain referral prospects from existing clients – enter in agency management system and refer to
    appropriate staff members for contact
  • Process and issue new policies for insureds (typically for friends family or if no producer is available) – this includes gathering information on appropriate forms, preparing quotes, obtaining signed applications, collecting down payments, and transmitting new policy information to insurance companies
  • Provide information to banks, mortgages, and car dealers, as requested by insureds
  • Receive claim information from insureds and advise of coverage availability and future policy implications of claim submission. Assist policy holders in resolution of claim if issues arise in settlement
  • Process policy cancellations as requested by insured following PL Manual procedures. Determine reason for cancellation and document in computer as outlined in PL workflow
  • Communicate underwriting requirements for continued insurance as outlined by insurance companies. Work with clients to resolve underwriting issues and continue coverage with the best possible policy protections
  • Maintain working knowledge of all company websites, computer software systems, and company underwriting guidelines and eligibility guidelines
  • Attend all scheduled staff meetings, prepared with items assigned for meeting participation
  • Understand and adhere to documented workflows; recommend changes/improvements as identified
  • Understand applicable incentive goals and follow procedures to keep track of progress toward achieving them
  • Escalate issues with co-workers, carriers, systems, workflows, etc. with Personal Lines Manager, as needed
  • Consistent attendance is required at the workplace to successfully perform essential job requirements – all schedule changes, PTO requests, emergency related items should be approved by the Personal Lines Manager
  • Obtain and maintain a valid Michigan agent’s license and CISR designation (if applicable)
  • Participate in seminars and classes for skill, knowledge, and professional development
  • Maintain good working relationship with fellow ERA employees – Live out Agency Core Values of Honesty, Integrity, Professionalism, Relationships Matter, and Learning, Developing and Growing
  • Assume other duties as required and assigned
COMPETENCIES
  • Personal Lines Insurance Capacity
  • Time Management
  • Problem Solving/Analysis
  • Communication Proficiency
  • Ethical Conduct
  • Teamwork Orientation
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, agency management system, phones, copier/printers, texting software, and fax inbox.
POSITON TYPE/EXPECTED HOURS OF WORK
This is a full-time position. Alternate work schedules may be offered. 80/20 (office/home). Days and hours of work are Monday through Friday, 8:00am to 5:00pm.
EDUCATION AND EXPERIENCE
  • Property and Casualty State license(s): Preferred upon hire, will be required within 6 months
  • Life License Preferred: Preferred
  • Professional Designations CISR or CIC: Preferred upon hire, will be required within 24-36 months
  • High School Diploma/College/Equivalent Experience: Required
  • Customer service experience: Required
  • Computer experience: Required