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Personal Lines Assistant Jobs in Silver Spring, MD

MR Fairfax

Personal Lines Account Manager

Herndon, VA · On-site

$46K - $62K/yr

Personal Lines Account Manager Personal Lines Account Manager Our Reston/Herndon- based independent insurance agency client is now looking for an experienced Personal Lines Account Manager to assist ...

CMZ Companies, Inc.

Personal Lines CSR

Severna Park, MD · On-site

$39K - $52K/yr

Handles the servicing and rounding out of personal lines accounts for the N Independent Agent ... Manage expirations and remarket as necessary. 16. Assist other agency departments in securing and ...

CMZ Companies, Inc.

Personal Lines CSR

Severna Park, MD · On-site

$39K - $52K/yr

Handles the servicing and rounding out of personal lines accounts for the N Independent Agent ... Manage expirations and remarket as necessary. 16. Assist other agency departments in securing and ...

Huff Insurance

Customer Service Representative

Pasadena, MD · On-site

$16.25 - $22/hr

Our Personal Lines Assistant performs the essential function of aiding our business clients with their service needs. Specific service responsibilities are required in this position to make certain ...

Clark Construction Group

Excavator Operator

Lorton, VA · On-site

$22.75 - $30/hr

Perform excavation work around live utilities, including water, sewer, and storm lines * Assist ... necessary Personal Protective Equipment (PPE) and strictly follow Clark Construction's safety ...

Clark Construction Group, LLC

Excavator Operator

Lorton, VA · On-site

$22.75 - $30/hr

Perform excavation work around live utilities, including water, sewer, and storm lines * Assist ... necessary Personal Protective Equipment (PPE) and strictly follow Clark Construction's safety ...

Lewis Services

Job Posting Title Groundsperson

Baltimore, MD · On-site

$15.25 - $19.50/hr

... hand lines * Assist with rigging and felling of trees * Safeguard colleagues and the public from ... Personal protective equipment is required to be worn by OSHA and ANSI. Tools & Equipment Equipment ...

Lewis Services

Job Posting Title Groundsperson

Carroll, MD · On-site

$13.50 - $17.25/hr

... hand lines * Assist with rigging and felling of trees * Safeguard colleagues and the public from ... Personal protective equipment is required to be worn by OSHA and ANSI. Tools & Equipment Equipment ...

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All JobsPersonal Lines JobsPersonal Lines Assistant JobsPersonal Lines Assistant Jobs in Silver Spring, MD

Personal Lines Assistant information

See Silver Spring, MD salary details

$10

$23

$42

How much do personal lines assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for personal lines assistant in Silver Spring, MD is $23.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $26.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a personal lines assistant, and why are they important?

To thrive as a Personal Lines Assistant, you need strong attention to detail, organizational skills, and knowledge of personal insurance products, often supported by a high school diploma or relevant insurance coursework. Familiarity with insurance management systems, quoting software, and basic Microsoft Office applications is typically required. Excellent customer service, communication, and problem-solving abilities help you build client trust and efficiently handle inquiries. These skills ensure accurate policy processing, satisfied clients, and smooth office operations in a fast-paced insurance environment.

What are some typical challenges personal lines assistants face when supporting insurance agents and clients?

Personal Lines Assistants often manage a high volume of client inquiries and policy changes, which requires excellent organizational skills and attention to detail. Balancing multiple priorities—such as processing renewals, updating client information, and responding to client questions—can be challenging, especially during busy renewal seasons. Additionally, staying updated with frequently changing insurance regulations and product offerings is essential to provide accurate support. A collaborative team environment and clear communication with agents help Personal Lines Assistants succeed in this dynamic role.

What is a personal lines assistant?

A Personal Lines Assistant is an insurance professional who supports agents or brokers in managing personal insurance policies, such as auto, home, renters, or umbrella insurance. They handle tasks like preparing quotes, processing policy changes, answering client inquiries, and maintaining accurate records. Their role helps ensure clients receive efficient service and that policies are managed accurately and promptly. Personal Lines Assistants often interact with clients, insurance carriers, and other office staff to facilitate smooth insurance operations.

What is the difference between Personal Lines Assistant vs Customer Service Representative?

AspectPersonal Lines AssistantCustomer Service Representative
CredentialsInsurance licenses, basic industry knowledgeVaries; often requires communication skills, sometimes licenses
Work EnvironmentInsurance agencies, brokeragesInsurance companies, call centers, agencies
Job FocusSupporting personal lines insurance policies, processing claimsHandling customer inquiries, policy info, and service requests

The Personal Lines Assistant primarily supports personal insurance policies and assists with processing claims, often requiring insurance licenses. Customer Service Representatives handle a broader range of customer inquiries across various insurance products, focusing on communication and service. While both roles involve client interaction, the Personal Lines Assistant specializes in personal insurance support within insurance agencies or brokerages.

What job categories do people searching Personal Lines Assistant jobs in Silver Spring, MD look for? The top searched job categories for Personal Lines Assistant jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Personal Lines Assistant jobs? Cities near Silver Spring, MD with the most Personal Lines Assistant job openings:
Personal Lines Assistant jobs near you
Infographic showing various Personal Lines Assistant job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,818 per year, or $24 per hour.

Personal Lines Account Manager

MR Fairfax

Herndon, VA • On-site

$46K - $62K/yr

Other

Retirement

Re-posted 25 days ago

Job description

Personal Lines Account Manager
Personal Lines Account Manager
Our Reston/Herndon- based independent insurance agency client is now looking for an experienced Personal Lines Account Manager to assist them with their personal lines clients - any high net worth experience is a big plus, but not necessary. The successful candidate will be responsible for the day to day delivery of high quality insurance customer service to these high net worth individuals requiring specialized and highly personal assistance. The successful candidate will be very bright, polished and have high level communications skills.
The Opportunity:
  • Challenging atmosphere - multiple insurance lines across multiple industry sectors
  • Stable and fast-growing firm in the Reston/Herndon area
  • Small Boutique agency - very friendly working atmosphere
  • Well known organization in the NOVA region
  • Huge professional upside growth
Background Required:
  • Property and Casualty license
  • Any experience with quoting and claims is a big plus
  • Able to communicate effectively with highly educated and wealthy individuals
  • Working with high net worth and wealthy clientele a big plus, but not necessary
  • Demonstrated success managing a book of Personal Lines business
  • Familiarity with personal lines carriers is a plus
  • Customer Interface Experience
  • Customer service oriented
  • Organized and able to multi-task
  • Must be detail oriented
  • Excellent customer relation skills
  • No management experience required
  • Duties:
  • Service and maintenance of Personal Lines accounts
  • Consult and interact with high net worth individuals
  • Handle updates to accounts
  • Work with current clients handling inquiries, policy changes, etc
  • Work along side sales producers
  • Driving new business through renewals
Other:
  • Salary: commensurate with experience
  • Bonuses and other performance-based incentives
  • Great Benefits - matching 401k
  • 401k Plan
  • Year-end Bonuses

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