1

Personal Lines Account Manager Jobs in Rochester, IL

Own and manage a portfolio of strategic accounts within the Commercial Services, Retail, and ... and personal prospecting efforts. * Develop trusted advisor relationships with key client ...

Job title: Manager, Accounts Receivable Location : Springfield, IL Key Responsibilities ... Establish the overall general understanding of all lines of insurance, annuity/investment products ...

Job title: Manager, Accounts Receivable Location : Springfield, IL Key Responsibilities ... Establish the overall general understanding of all lines of insurance, annuity/investment products ...

Brian Kirchmeier Account Manager Email: COVID-19 Vaccine: Not Required Flu Vaccine: Required ... All service lines except CV. Special Procedures/Unit Details : *** HARDSTOP - please do not pass or ...

Brian Kirchmeier Account Manager Email: COVID-19 Vaccine: Not Required Flu Vaccine: Required ... All service lines except CV. Special Procedures/Unit Details : *** HARDSTOP - please do not pass or ...

Brian Kirchmeier Account Manager Email: COVID-19 Vaccine: Not Required Flu Vaccine: Required ... All service lines except CV. Special Procedures/Unit Details : *** HARDSTOP - please do not pass or ...

Showing results 41-60

Personal Lines Account Manager information

See Rochester, IL salary details

$32.3K

$54.8K

$86.3K

How much do personal lines account manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for personal lines account manager in Rochester, IL is $54,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a personal lines account manager?

A Personal Lines Account Manager is an insurance professional who manages insurance policies for individuals rather than businesses. They assist clients with selecting, purchasing, and maintaining personal insurance products such as auto, home, renters, and umbrella policies. Their responsibilities include answering client questions, processing policy changes, handling renewals, and ensuring customer satisfaction. They also serve as the main point of contact between clients and insurance carriers, helping clients understand their coverage options and claims processes.

What are the key skills and qualifications needed to thrive as a personal lines account manager?

To thrive as a Personal Lines Account Manager, you need a solid understanding of personal insurance products, policy underwriting, and client relationship management, typically supported by a state insurance license. Familiarity with agency management systems, quoting software, and CRM tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you build trust and efficiently address client concerns. These skills and qualifications ensure clients receive accurate coverage and excellent service, which drives retention and agency growth.

What are some common challenges personal lines account managers face when managing multiple client accounts?

Personal Lines Account Managers often juggle a high volume of client accounts, each with unique insurance needs and renewal schedules. One common challenge is staying organized while processing policy changes, claims, and renewals promptly for each client. Additionally, responding quickly to client inquiries and ensuring compliance with industry regulations can be demanding. Effective time management, attention to detail, and strong communication skills are essential for successfully navigating these responsibilities.

What is the difference between Personal Lines Account Manager vs Customer Service Representative?

AspectPersonal Lines Account ManagerCustomer Service Representative
CredentialsInsurance licenses, industry certificationsBasic customer service skills, sometimes insurance licenses
Work EnvironmentOffice-based, client-facing, insurance agencies or brokeragesCall centers, insurance agencies, retail settings
Employer & IndustryInsurance companies, brokers, agenciesInsurance companies, agencies, customer service centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy changes, basic support

While both roles involve client interaction within the insurance industry, a Personal Lines Account Manager focuses on managing policies and building client relationships, often requiring industry-specific licenses. In contrast, a Customer Service Representative handles general inquiries and support tasks. The roles differ mainly in scope and responsibilities, with the Account Manager playing a more proactive, client-focused role.

What cities near Rochester, IL are hiring for Personal Lines Account Manager jobs? Cities near Rochester, IL with the most Personal Lines Account Manager job openings:

Business Development Account Manager - Springfield, IL

United Parcel Service (UPS)

Springfield, IL • On-site

$53K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,337 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies


Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

As a Business Development Supervisor, you will play a crucial role in driving our company's growth by identifying and acquiring new business opportunities. You will be responsible for developing and implementing effective sales strategies to reach and exceed sales targets. This role requires a combination of strong interpersonal skills, strategic thinking, and a results-oriented mindset.

Key ResponsibilitiesProspecting and Lead Generation
  • Identify and research potential clients through various channels.

  • Generate new leads and opportunities through cold calling, networking, and other outreach methods.

  • Collaborate with marketing teams to leverage inbound leads and campaigns.

Value Analysis and Presentation
  • Conduct compelling presentations to showcase our products/services and highlight their value proposition.

  • Effectively communicate the benefits of our solutions to potential clients.

Market and Product Communication
  • Understand clients' needs and tailor solutions to meet their specific requirements.

  • Demonstrates comprehensive understanding of product components, design, features and benefits when communicating product features or design and tailoring the message to meet customer needs.

Sales Strategy and Planning
  • Develop and execute a strategic sales plan to achieve and exceed sales targets.

  • Analyze market trends and competitor activities to identify new opportunities.

Negotiation and Closing
  • Negotiate terms and conditions with potential clients to secure new business.

  • Close deals efficiently while ensuring customer satisfaction.

Collaboration
  • Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless client experience.


Qualifications
  • Proven track record of success in B2B sales, with a focus on new business acquisition.

  • Strong understanding of logistics and the ability to articulate our value proposition effectively.

  • Excellent communication and presentation skills.

  • Self-motivated with a results-oriented mindset.

  • Ability to thrive in a fast-paced, dynamic work environment.

  • Willing to travel.

  • Bachelor's degree in business, marketing, or a related field (preferred).

  • Applicants must be currently located in the same geographic area as the position or willing to self-relocate, as relocation assistance is not available.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

The salary range for this position is $53,220.00/year to $93,180.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

What UPS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom