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Personal Lines Account Manager Jobs in Decatur, IL

gpac

Personal Lines Account Manager

Decatur, IL · On-site

$43K - $59K/yr

Personal Lines Account Manager Are you ready to take your career in the insurance industry to the next level? Do you have a passion for helping clients protect what matters most to them? If so, we ...

First Mid

Personal Lines- Account Manager II

Forsyth, IL · On-site

$73K - $91K/yr

May directly manage other team members including CSRs or assistants. Responsible for retaining renewals, marketing new business and overseeing customer accounts. Represents First Mid Insurance Group ...

Primient

Account Manager

Decatur, IL · On-site +1

Account Manager | Primient About Primient Primient is a century old company with an entrepreneurial ... We collect the following categories of personal information for the purpose of hiring the best ...

Consociate Health

Account Manager

IL · On-site +1

$27 - $30/hr

... the Account Management Division. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Address and resolve ... Ability to utilize personal computer, telephone system, and communicate with a variety of customers.

Consociate Health

Account Manager

IL

$27 - $30/hr

... the Account Management Division. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Address and resolve ... Ability to utilize personal computer, telephone system, and communicate with a variety of customers.

New

ADM

Account Manager - Decatur, IL

Decatur, IL

$70K - $131K/yr

Account Manager - Decatur, ILADM Carbohydrate Solutions - Sweetener & Texturizing SolutionsFull-time, exempt positionADM's Carbohydrate Solutions Business Unit offers a variety of carbohydrate ...

HUB

Employee Benefits Account Executive

Decatur, IL · On-site

... personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions. Department Account Management & Service Required ...

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Personal Lines Account Manager information

See Decatur, IL salary details

$31.5K

$53.6K

$84.4K

How much do personal lines account manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for personal lines account manager in Decatur, IL is $53,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $59,200.00 per year, depending on experience, location, and employer.

What is a personal lines account manager?

A Personal Lines Account Manager is an insurance professional who manages insurance policies for individuals rather than businesses. They assist clients with selecting, purchasing, and maintaining personal insurance products such as auto, home, renters, and umbrella policies. Their responsibilities include answering client questions, processing policy changes, handling renewals, and ensuring customer satisfaction. They also serve as the main point of contact between clients and insurance carriers, helping clients understand their coverage options and claims processes.

What are the key skills and qualifications needed to thrive as a personal lines account manager?

To thrive as a Personal Lines Account Manager, you need a solid understanding of personal insurance products, policy underwriting, and client relationship management, typically supported by a state insurance license. Familiarity with agency management systems, quoting software, and CRM tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you build trust and efficiently address client concerns. These skills and qualifications ensure clients receive accurate coverage and excellent service, which drives retention and agency growth.

What are some common challenges personal lines account managers face when managing multiple client accounts?

Personal Lines Account Managers often juggle a high volume of client accounts, each with unique insurance needs and renewal schedules. One common challenge is staying organized while processing policy changes, claims, and renewals promptly for each client. Additionally, responding quickly to client inquiries and ensuring compliance with industry regulations can be demanding. Effective time management, attention to detail, and strong communication skills are essential for successfully navigating these responsibilities.

What is the difference between Personal Lines Account Manager vs Customer Service Representative?

AspectPersonal Lines Account ManagerCustomer Service Representative
CredentialsInsurance licenses, industry certificationsBasic customer service skills, sometimes insurance licenses
Work EnvironmentOffice-based, client-facing, insurance agencies or brokeragesCall centers, insurance agencies, retail settings
Employer & IndustryInsurance companies, brokers, agenciesInsurance companies, agencies, customer service centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy changes, basic support

While both roles involve client interaction within the insurance industry, a Personal Lines Account Manager focuses on managing policies and building client relationships, often requiring industry-specific licenses. In contrast, a Customer Service Representative handles general inquiries and support tasks. The roles differ mainly in scope and responsibilities, with the Account Manager playing a more proactive, client-focused role.

What are the most commonly searched types of Personal Lines Account jobs in Decatur, IL?

The most popular types of Personal Lines Account jobs in Decatur, IL are:

What job categories do people searching Personal Lines Account Manager jobs in Decatur, IL look for?

The top searched job categories for Personal Lines Account Manager jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Personal Lines Account Manager jobs?

Cities near Decatur, IL with the most Personal Lines Account Manager job openings:

Personal Lines Account Manager jobs near you
Infographic showing various Personal Lines Account Manager job openings in Decatur, IL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $53,593 per year, or $25.8 per hour.

Personal Lines Account Manager

gpac

Decatur, IL • On-site

$43K - $59K/yr

Other

Posted 5 days ago

Job description

Job Description
Personal Lines Account Manager
Are you ready to take your career in the insurance industry to the next level? Do you have a passion for helping clients protect what matters most to them? If so, we have an exciting opportunity for you to join our team as a Personal Lines Account Manager.
Responsibilities:
  • Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients.
  • Review and assess client insurance needs, recommend coverage options, and prepare quotes.
  • Assist clients in claims processing, ensuring a smooth and efficient resolution.
  • Stay up-to-date on industry trends and insurance products to provide informed advice.
  • Build and maintain strong client relationships through regular communication.
Requirements:
  • Minimum of 2 years of personal lines insurance experience.
  • State insurance license (Property & Casualty).
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational abilities.
  • Customer-centric mindset with a passion for helping others.
  • Ability to work independently and as part of a team.
Preferred Qualifications:
  • Bachelor's degree in Business, Finance, or a related field.
  • Experience with insurance software and CRM systems.
  • Willingness to pursue professional designations (e.g., CISR, CIC).

If you're ready to take your career to the next level and join a team that values excellence and innovation, we encourage you to apply today.
For further questions please reach out to insurance recruiter, Zach Fischer, at Zach.Fischer@gogpac.com.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
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About GPAC

Sourced by ZipRecruiter

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Sioux Falls, SD, US

Year founded

1990

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