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Personal Injury Intake Jobs in Georgia (NOW HIRING)

Broughton Partners

Intake Specialist I

Savannah, GA

$16.50 - $22/hr

As our company primarily deals with mass tort cases involving personal injury, many of the people the Intake Specialists interact with may be distressed or have a traumatic history. Being empathetic ...

844Spartan Law

Intake Specialist

Sandy Springs, GA · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

A) 9:00 AM - 6:00 PM B) 10:00 AM - 7:00 PM * 2+ years of customer service, client intake, call center, or legal support experience (personal injury experience preferred but not required). * Excellent ...

Rebecca K Sapp Law Firm

Client Intake Specialist

Lilburn, GA · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • PTO

Our personal injury law firm is looking for a motivated Intake Specialist to be the first point of contact for potential clients. You'll play a critical role in converting leads into signed cases ...

Rebecca Kay Sapp Law Firm

Client Intake Specialist

Lilburn, GA · On-site

$18 - $23/hr

  • Medical

  • Dental

  • Vision

  • PTO

Our personal injury law firm is looking for a motivated Intake Specialist to be the first point of contact for potential clients. You'll play a critical role in converting leads into signed cases ...

Rebecca Kay Sapp Law Firm, LLC

Client Intake Specialist

Lilburn, GA · On-site

$16.25 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Our personal injury law firm is looking for a motivated Intake Specialist to be the first point of contact for potential clients. You'll play a critical role in converting leads into signed cases ...

Nexuscps LLC

Bilingual Patient Intake Coordinator

Oakwood, GA · On-site

$33K - $38K/yr

  • Medical

  • Retirement

  • PTO

... personal injury, every role on our team helps patients get the care they need quickly and ... You'll guide patients through the intake process with professionalism, empathy, and urgency while ...

Jensen Law, LLC

Be Seen First

Paralegal

Atlanta, GA · On-site

$50K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Jensen Law, LLC has a new opening for a paralegal with at least two years of experience handling personal injury matters from intake to completion. Responsibilities of the position include client ...

Trueline

Pre-Litigation Associate Attorney

Peachtree Corners, GA · On-site

$100K - $120K/yr

  • Medical

  • Retirement

  • PTO

Manage a caseload of personal injury matters from intake through settlement * Negotiate settlements with insurance carriers to maximize client recoveries * Review medical records, evaluate damages ...

Trueline

Pre-Litigation Associate Attorney

Peachtree Corners, GA · On-site

$100K - $120K/yr

  • Medical

  • Retirement

  • PTO

Manage a caseload of personal injury matters from intake through settlement * Negotiate settlements with insurance carriers to maximize client recoveries * Review medical records, evaluate damages ...

Trueline

Pre-Litigation Associate Attorney

Peachtree Corners, GA · Hybrid

$100K - $120K/yr

  • Medical

  • Retirement

  • PTO

Manage a caseload of personal injury matters from intake through settlement * Negotiate settlements with insurance carriers to maximize client recoveries * Review medical records, evaluate damages ...

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Personal Injury Intake information

What are the key skills and qualifications needed to thrive as a personal injury intake specialist, and why are they important?

To thrive as a Personal Injury Intake Specialist, you need a solid understanding of legal terminology, case evaluation, and client interviewing, usually supported by experience in a law firm or related setting. Familiarity with case management software, CRM systems, and document management tools is typically required. Exceptional communication, active listening, and empathy are vital soft skills for building trust with potential clients and gathering accurate information. These skills and qualities are crucial for efficiently capturing case details, ensuring client satisfaction, and supporting the legal team’s case preparation.

What are the typical daily responsibilities of a personal injury intake specialist?

A professional in Personal Injury Intake is primarily responsible for handling initial client inquiries, gathering essential case information, and assessing the potential viability of personal injury claims. Daily tasks often include conducting phone interviews with potential clients, entering case details into the firm's database, and coordinating with attorneys and paralegals to ensure all necessary documentation is collected. The role also requires strong communication and empathy skills, as you'll frequently interact with individuals who are experiencing stress or trauma. Collaborative teamwork and attention to detail are crucial, as the information you gather helps determine the next steps in the legal process.

What is a personal injury intake specialist?

A Personal Injury Intake Specialist is a professional who serves as the first point of contact for individuals seeking legal help after an accident or injury. They gather essential information about potential clients and their cases, assess eligibility, and relay details to attorneys or legal teams. Their role is critical in ensuring that cases are properly screened and that clients receive timely support and guidance from the law firm.

What are popular job titles related to Personal Injury Intake jobs in Georgia?

For Personal Injury Intake jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Personal Injury Intake jobs in Georgia look for?

The top searched job categories for Personal Injury Intake jobs in Georgia are:

Personal Injury Intake jobs near you
Infographic showing various Personal Injury Intake job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Intake Specialist I

Broughton Partners

Savannah, GA

$16.50 - $22/hr

Full-time

Re-posted 7 days ago

Job description

The Intake Specialist is the heart of Broughton Partners and is the potential claimants’ first point of contact with our company. Our Intake Specialists will determine if the people calling in have a valid legal claim, answer their questions, and take the time to explain the documents they’ll need to sign to secure representation by a litigating law firm that is right for them. This is a call center environment, which means that at times, there will be a high volume of calls that you’ll be expected to handle. As our company primarily deals with mass tort cases involving personal injury, many of the people the Intake Specialists interact with may be distressed or have a traumatic history. Being empathetic and patient is crucial to the success of our specialists.

Minimum Position Requirements: 

Education: High school diploma, GED, or equivalent educational certification required.

Work Experience:  0 years of experience required, customer service experience preferred.

Licenses or Certification:  HIPAA certification preferred.

Skills Required: 

  • Strong verbal and written communication skills
  • Strong active listening skills
  • Ability to multitask 
  • Comfortable having conversations on difficult subjects
  • High level of emotional maturity
  • Ability to maintain confidentiality when handling sensitive information

Physical Requirements:
Standing, walking, sitting, repetitive movements, and the use of mechanical controls, such as a keyboard, are frequently required.

Essential Functions/Duties Performed Regularly:

  • Fielding inbound calls from potential claimants who have opted in to be contacted.
  • Ongoing training on processes and best practices.
  • Guiding callers through troubleshooting and navigating the necessary documents to be reviewed and signed.
  • Following escalation processes.
  • Stay up to date with all assigned training materials.
  • Other duties as assigned.

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