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Personal Injury Case Manager Jobs in Virginia (NOW HIRING)

Case Manager

Richmond, VA · On-site

$19.75 - $25.50/hr

Prior experience as a Personal Injury Case Manager preferred * 2+ years of working as an insurance adjuster or pre-litigation paralegal * Ability to be a team player and follow procedures * Proactive ...

Case Manager

Richmond, VA · On-site

$19.75 - $25.50/hr

Prior experience as a Personal Injury Case Manager preferred * 2+ years of working as an insurance adjuster or pre-litigation paralegal * Ability to be a team player and follow procedures * Proactive ...

Case Manager

Richmond, VA · On-site

$60K - $90K/yr

Prior experience as a Personal Injury Case Manager preferred * 2+ years of working as an insurance adjuster or pre-litigation paralegal * Ability to be a team player and follow procedures * Proactive ...

Case Manager

Richmond, VA · On-site

$60K - $90K/yr

Prior experience as a Personal Injury Case Manager preferred * 2+ years of working as an insurance adjuster or pre-litigation paralegal * Ability to be a team player and follow procedures * Proactive ...

Case Manager

Rocky Mount, VA · On-site

$48K/yr

Brain Injury Solutions is seeking a dedicated, full-time Case Manager to support survivors of ... personal goals and connect them with resources that empower long-term success. The Case Manager ...

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Personal Injury Case Manager information

See Virginia salary details

$14

$24

$42

How much do personal injury case manager jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for personal injury case manager in Virginia is $24.54, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $26.68 per hour, depending on experience, location, and employer.

Is case manager a stressful job?

A personal injury case manager often faces a stressful workload due to managing multiple cases, coordinating between clients, attorneys, and medical providers, and meeting deadlines. The role requires strong organizational skills and emotional resilience, as it involves handling sensitive situations and sometimes difficult clients or insurance companies.

Do you need a law degree to be a case manager?

A personal injury case manager typically does not need a law degree, but knowledge of legal processes, insurance claims, and medical terminology is important. Many employers prefer candidates with relevant certifications or experience in healthcare, insurance, or legal support. Strong communication and organizational skills are also essential for success in this role.

What is the highest paid case manager?

The highest paid case managers are often those working in specialized fields such as healthcare or insurance, with salaries reaching over $80,000 annually. Personal injury case managers with extensive experience, certifications, and advanced skills can also earn higher salaries, especially in larger organizations or regions with higher living costs.

What are the key skills and qualifications needed to thrive as a Personal Injury Case Manager, and why are they important?

To thrive as a Personal Injury Case Manager, you need a solid understanding of personal injury law, case management procedures, and typically some paralegal education or legal experience. Familiarity with legal case management software, document management systems, and proficiency in Microsoft Office are commonly required. Exceptional organizational skills, attention to detail, and the ability to communicate compassionately with clients set outstanding case managers apart. These skills and qualities are crucial for efficiently managing caseloads, ensuring legal compliance, and supporting clients through complex legal processes.

What are the main challenges a Personal Injury Case Manager faces when handling multiple cases simultaneously?

Personal Injury Case Managers often juggle numerous cases at once, which requires excellent organizational skills and the ability to prioritize tasks efficiently. Managing client expectations, coordinating with attorneys, medical providers, and insurance companies, and ensuring timely documentation can be challenging. Staying on top of deadlines and maintaining clear communication are essential to avoid delays and ensure positive outcomes for clients. Adaptability and strong interpersonal skills help navigate the complexities of each unique case.

What is the difference between Personal Injury Case Manager vs Personal Injury Paralegal?

AspectPersonal Injury Case ManagerPersonal Injury Paralegal
CredentialsRelevant certifications, experience in case coordinationParalegal certification, legal training
Work EnvironmentInsurance companies, law firms, healthcare providersLaw firms, legal departments
Employer & IndustryLegal, healthcare, insurance sectorsLegal industry primarily
Primary FocusManaging client cases, coordinating medical and legal infoLegal research, document preparation, assisting attorneys

While both roles support personal injury cases, a Personal Injury Case Manager focuses on coordinating client care and case progress, often working directly with clients and healthcare providers. A Personal Injury Paralegal assists attorneys with legal documentation and research. Understanding these differences helps in choosing the right career path or job search focus.

What does a Personal Injury Case Manager do?

A Personal Injury Case Manager coordinates and manages all aspects of personal injury cases for law firms or legal organizations. They assist clients by gathering medical records, communicating with healthcare providers, and ensuring all necessary documentation is organized for attorneys. They also serve as a liaison between clients, attorneys, insurance companies, and medical professionals to facilitate case progress. Their goal is to help move cases efficiently from initial intake through settlement or trial, while keeping clients informed throughout the process.

How much do personal injury investigators make?

Personal injury investigators typically earn between $40,000 and $70,000 annually, depending on experience, location, and employer. They often require strong investigative skills and knowledge of legal procedures, with some positions offering additional benefits or overtime pay.
What are popular job titles related to Personal Injury Case Manager jobs in Virginia? For Personal Injury Case Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Personal Injury Case Manager jobs in Virginia look for? The top searched job categories for Personal Injury Case Manager jobs in Virginia are:
What cities in Virginia are hiring for Personal Injury Case Manager jobs? Cities in Virginia with the most Personal Injury Case Manager job openings:
Infographic showing various Personal Injury Case Manager job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 99% In-person, and 1% Hybrid job distribution, with an average salary of $51,052 per year, or $24.5 per hour.

Personal Injury Case Manager

The Smith Law Center

Hampton, VA • Hybrid

$52K/yr

Full-time

Re-posted 10 days ago


Job description

Who We Are

The Smith Law Center has fought for the seriously injured since 1949. For more than 75 years, we’ve stood with individuals and families after life-changing accidents, securing justice in traumatic brain injury, catastrophic, and other serious injury cases.

We are a trial-driven team known for results in the courtroom and compassion with clients. From our renovated offices in historic Hampton, VA, we blend decades of experience with modern technology to deliver life-changing outcomes. At our core, we are mission-driven: relentless in pursuit of justice, grounded in empathy, and united by the belief that every client deserves to be heard.

Why This Role Matters

Clients trust us to handle every detail of their case while they focus on recovery. As a Case Manager, you will manage a caseload from intake through resolution or filing of the lawsuit, ensuring that deadlines are met, medical records are obtained, and clients stay informed at each step. You will work directly with attorneys to prepare cases for settlement, mediation, or trial.

This role requires legal knowledge, attention to detail, and strong technical skills. It is ideal for someone with plaintiff personal injury experience who can balance empathy for clients with the discipline required to manage pre-litigation files.

Compensation:

$48,000 - $52,000 yearly


Responsibilities:
  • Manage a diverse caseload from intake through resolution, ensuring each client receives personalized attention and timely updates.
  • Collaborate closely with attorneys to prepare cases for settlement, mediation, or trial, ensuring all necessary documentation is complete and accurate.
  • Coordinate the collection and organization of medical records and other essential documents, maintaining meticulous records for each case.
  • Communicate empathetically with clients, keeping them informed and supported throughout the legal process.
  • Ensure all case-related deadlines are met, proactively addressing any potential delays or issues.
  • Utilize modern technology to streamline case management processes, enhancing efficiency and accuracy.
  • Assist in drafting and reviewing legal documents, ensuring compliance with legal standards and firm policies.

Qualifications:

What We Are Looking For

  • Experience in plaintiff personal injury law strongly preferred (case management, paralegal, or litigation support).

  • Familiarity with medical terminology, records, billing, and lien resolution.

  • Strong working knowledge of Neos (or similar legal case management systems) and Microsoft Office Suite.

  • Ability to manage a high-volume caseload with strict attention to detail and deadlines.

  • Excellent communication skills with a balance of empathy and professionalism.

  • Organized, proactive, and able to anticipate attorney and client needs.

  • Calm under pressure, team-oriented, and committed to client service.


About Company

The Smith Law Center has fought for the seriously injured since 1949. For nearly 80 years, we have stood with individuals and families after life-changing accidents, securing justice in traumatic brain injury, catastrophic injury, medical malpractice, and other serious injury cases.

Why Join Us:

  • Competitive salary

  • Benefits available include health, dental, vision, and 401(k)

  • Hybrid flexibility based on performance and experience

  • Direct courtroom exposure and meaningful litigation experience

  • Clear expectations tied to workflow efficiency and case progression

  • A culture built on accountability, growth, and excellence in advocacy