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Personal Injury Case Manager Jobs in Tennessee (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

Nashville, TN · On-site

$19.25 - $24.75/hr

Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred) * At least 2 years of working in a legal position or insurance adjuster experience (strongly ...

Morgan & Morgan, P.A.

Case Manager

Nashville, TN · On-site

$19.25 - $24.75/hr

Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred) * At least 2 years of working in a legal position or insurance adjuster experience (strongly ...

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How much do personal injury case manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for personal injury case manager in Tennessee is $22.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a personal injury case manager, and why are they important?

To thrive as a Personal Injury Case Manager, you need a solid understanding of personal injury law, case management procedures, and typically some paralegal education or legal experience. Familiarity with legal case management software, document management systems, and proficiency in Microsoft Office are commonly required. Exceptional organizational skills, attention to detail, and the ability to communicate compassionately with clients set outstanding case managers apart. These skills and qualities are crucial for efficiently managing caseloads, ensuring legal compliance, and supporting clients through complex legal processes.

What are the main challenges a personal injury case manager faces when handling multiple cases simultaneously?

Personal Injury Case Managers often juggle numerous cases at once, which requires excellent organizational skills and the ability to prioritize tasks efficiently. Managing client expectations, coordinating with attorneys, medical providers, and insurance companies, and ensuring timely documentation can be challenging. Staying on top of deadlines and maintaining clear communication are essential to avoid delays and ensure positive outcomes for clients. Adaptability and strong interpersonal skills help navigate the complexities of each unique case.

What is the difference between Personal Injury Case Manager vs Personal Injury Paralegal?

AspectPersonal Injury Case ManagerPersonal Injury Paralegal
CredentialsRelevant certifications, experience in case coordinationParalegal certification, legal training
Work EnvironmentInsurance companies, law firms, healthcare providersLaw firms, legal departments
Employer & IndustryLegal, healthcare, insurance sectorsLegal industry primarily
Primary FocusManaging client cases, coordinating medical and legal infoLegal research, document preparation, assisting attorneys

While both roles support personal injury cases, a Personal Injury Case Manager focuses on coordinating client care and case progress, often working directly with clients and healthcare providers. A Personal Injury Paralegal assists attorneys with legal documentation and research. Understanding these differences helps in choosing the right career path or job search focus.

What does a personal injury case manager do?

A Personal Injury Case Manager coordinates and manages all aspects of personal injury cases for law firms or legal organizations. They assist clients by gathering medical records, communicating with healthcare providers, and ensuring all necessary documentation is organized for attorneys. They also serve as a liaison between clients, attorneys, insurance companies, and medical professionals to facilitate case progress. Their goal is to help move cases efficiently from initial intake through settlement or trial, while keeping clients informed throughout the process.
What are popular job titles related to Personal Injury Case Manager jobs in Tennessee? For Personal Injury Case Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Personal Injury Case Manager jobs in Tennessee look for? The top searched job categories for Personal Injury Case Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Personal Injury Case Manager jobs? Cities in Tennessee with the most Personal Injury Case Manager job openings:
Personal Injury Case Manager jobs near you
Infographic showing various Personal Injury Case Manager job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $46,737 per year, or $22.5 per hour.

Personal Injury Case Manager

Morgan & Morgan, P.A.

Knoxville, TN • On-site

Full-time

Re-posted 23 days ago

Morgan & Morgan rating

6.7

Company rating: 6.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

30th of 34 rated law firms

Job description

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

  • Daily interaction with existing and potential clients, via telephone and in person
  • Order medical records from providers and communicate with clients and providers during the course of treatment
  • Obtain documents necessary to support injury and/or liability positions
  • Interact with insurance carriers and healthcare providers to secure records and account balances
  • Work directly with multiple coworkers involved in the management and support of case files
  • Maintain organized case files
  • Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
  • Interact with attorneys and present case synopsis when required
  • Manage case files from intake to closing under the direction of an attorney
  • Performs other related duties as assigned to meet the needs of the business

Qualifications

  • Bachelor's degree (preferred)
  • Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred)
  • At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
  • Ability to be a team player and follow procedures
  • Proactive interaction with clients, insurance companies and medical providers
  • Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
  • Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
  • Strong writing and communication skills along with attention to detail
  • Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
  • Remote and/or hybrid not eligible

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