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Permanent Remote Call Monitoring Jobs in Wheat Ridge, CO

Standish Management

Senior Associate

Denver, CO · On-site +1

$62K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor compliance with complex partnership agreements * Assist with audits, tax return review ... Electronically distribute financials, K1s, capital call and distribution notices to Limited ...

Urban Sky

Director of Marketing & Communications

Denver, CO · On-site +1

$130K - $165K/yr

  • Medical

  • Dental

  • Vision

  • PTO

... wildfire monitoring to urban mapping. Our technology is also employed by government customers ... Knowledge of stratospheric or remote sensing technologies. * Experience managing PR campaigns or ...

Ascent CFO Solutions

Interim CFO

Denver, CO · Remote

$120 - $140/hr

Identify and monitor key financial trends, KPIs, and business metrics * Develop executive ... remote or on-site depending on the client's request Powered by JazzHR hKjx71svaI

Angi

Treasury Manager

Denver, CO · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For employees, we're an amazing place to call home. We can't wait to welcome you. Angi at a glance ... While this is a remote position, we are a global company and are looking for applicants located in ...

Urban Sky

Director of Marketing & Communications

Denver, CO · On-site +1

$130K - $165K/yr

... wildfire monitoring to urban mapping. Our technology is also employed by government customers ... Knowledge of stratospheric or remote sensing technologies. * Experience managing PR campaigns or ...

In Tandem

Product Data Scientist

Denver, CO · On-site +1

$100K - $140K/yr

  • Retirement

  • PTO

Permanent - Full Time Location: Remote USA - In Tandem Compensation: $100,000 - $140,000 / year ... Train, deploy, and monitor models in Databricks and AWS, using Claude Code as your primary ...

Xero Limited

Global Sales Operations Manager

Denver, CO · On-site +1

$138K - $173K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Establishing new key performance indicators and governance structures to monitor and continuously ... Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You ...

ATN Health

Virtual Medical Assistant

Littleton, CO · On-site +1

$17.75 - $22.75/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

ATN Health

Virtual Medical Assistant

Englewood, CO · On-site +1

$17.50 - $22.50/hr

Description: Full Remote Medical Assistant - ATN Health This is a remote position in Orlando ... At least 6 months in a Call Center environment is a plus preferred 1-2 years of Case management or ...

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Permanent Remote Call Monitoring information

See Wheat Ridge, CO salary details

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How much do permanent remote call monitoring jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for permanent remote call monitoring in Wheat Ridge, CO is $18.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.

What are popular job titles related to Permanent Remote Call Monitoring jobs in Wheat Ridge, CO?

For Permanent Remote Call Monitoring jobs in Wheat Ridge, CO, the most frequently searched job titles are:

What job categories do people searching Permanent Remote Call Monitoring jobs in Wheat Ridge, CO look for?

The top searched job categories for Permanent Remote Call Monitoring jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Permanent Remote Call Monitoring jobs?

Cities near Wheat Ridge, CO with the most Permanent Remote Call Monitoring job openings:

Permanent Remote Call Monitoring jobs near you
Infographic showing various Permanent Remote Call Monitoring job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,056 per year, or $18.3 per hour.

Medical Support Assistant (MSA)

International SOS Government Medical Services

Aurora, CO • On-site, Remote

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Company Description
Support Veterans throughout their healthcare journey by coordinating appointments, processing referrals, and maintaining the accurate information needed for timely access to care.
At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.
Job Description
This position is contingent upon contract award.
In this role, you'll provide remote scheduling and administrative support for Veterans receiving care through a coordinated healthcare network. You'll manage appointments and referrals, communicate with Veterans and healthcare providers, maintain accurate records, and help ensure timely access to appropriate services.
This is an administrative and scheduling position and does not involve hands-on clinical care.
Employment Type: Full-time
Work Arrangement: Remote within 50 miles of Aurora, CO.
Schedule: Monday-Friday; 8-hour shifts between 8:00 a.m. and 4:30 p.m., excluding federal holidays.
Key Responsibilities
  • Schedule, track, and manage appointments while completing required pre-appointment and follow-up communications.
  • Process and monitor referrals and coordinate authorized care with community healthcare providers.
  • Maintain accurate patient demographic, insurance, emergency-contact, and administrative information.
  • Review and process health records, electronic orders, referrals, appointment updates, faxes, and other documentation using required healthcare systems.
  • Respond professionally to calls and messages from Veterans, family members, healthcare providers, and internal teams.
  • Manage assigned work independently, meet established workload and timeliness expectations, protect confidential information, and escalate scheduling or system issues appropriately.

Qualifications
Requirements
  • High school diploma or General Educational Development (GED) equivalency.
  • At least six months of customer service experience.
  • Ability to type at least 50 words per minute.
  • Basic knowledge of medical terminology.
  • U.S. citizenship or Permanent Resident Card required.
  • Ability to successfully complete the required background screening, including a Public Trust determination.
  • Ability to sit or stand for prolonged periods and occasionally bend, stoop, or lift up to 15 pounds.

Additional Information
Training and access will be provided for the healthcare scheduling and records systems used in the role.
Health & Welfare (H&W): Up to $5.09 per hour, in accordance with the Service Contract Act (SCA).
All your information will be kept confidential according to EEO guidelines.
Privacy Disclaimer: Policy Link
By clicking "I'm Interested" and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.
Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.
Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
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