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Permanent Remote Call Monitoring Jobs in Springtown, TX

Sales Director

Fort Worth, TX ยท Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

High Ticket Sales Director

Fort Worth, TX ยท Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

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Permanent Remote Call Monitoring information

See Springtown, TX salary details

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$14

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How much do permanent remote call monitoring jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for permanent remote call monitoring in Springtown, TX is $14.04, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $15.48 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Springtown, TX? For Permanent Remote Call Monitoring jobs in Springtown, TX, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Springtown, TX look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Springtown, TX are:
What cities near Springtown, TX are hiring for Permanent Remote Call Monitoring jobs? Cities near Springtown, TX with the most Permanent Remote Call Monitoring job openings:
Infographic showing various Permanent Remote Call Monitoring job openings in Springtown, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,195 per year, or $14 per hour.

Sales Director

Curvion Blue

Fort Worth, TX โ€ข Remote

$120K - $250K/yr

Full-time

Re-posted 20 days ago


Job description

Job description

A Snapshot of WFS Group:

WFS Group is a fast paced, high performance sales agency that provides what is referred to as “done for you sales” services to our clients. Think of a lead generation based marketing agency…. But focused on sales 🤪Put simply, our clients outsource their sales department to us and we sell their services/packages to help them scale faster than ever before while changing as many people’s lives as possible. The main verticals we service are in the online, digital marketing based community with companies that have educational programs that teach high paying skill sets which is referred to as “alternative education.” We sell a range of transformative programs and packages including everything from business consulting programs, to programs that teach people how to invest in real estate, learn mergers and acquisitions and many many more. The world is changing and so is the education space with college application and admission rates down significantly. Bespoke alternative education is a multi billion dollar a year industry and growing, and you can be a part of the gold rush. We believe people’s dream lives are just on the other side of receiving the right information- we’re responsible for getting that to them. 

Competitive Comp Structure & Earning Potential!

Selling Life Changing Products!

Managing Top Performing Fully Remote Sales Teams!

Position Overview:

As an outsourced sales company, one of the main ways we differentiate ourselves is by positioning that we are not just “done for you sales” but rather “done for you sales operations.” The distinction is that while competitors just simply provide the sales talent, we bring a more comprehensive solution that includes sales management and all of our scaling systems. Needless to say, the Sales Director is a critical role in our sales management infrastructure, and in the overall solution we provide to our clients.. The way our management structure is designed is that each Sales Director oversees a few key accounts depending on the size, sales volume, and overall workload. This dynamic role varies in day to day responsibilities based on the specific demands of the assigned accounts and the critical areas of focus, but includes  overseeing pipeline management, consistently conducting call reviews, evaluating rep performance, ensuring CRM data & reporting accuracy to make projections, identify training & rep development opportunities, and consistently suggesting operational improvements to maximize sales and find new levels of untapped potential for the prospective accounts.

You SHOULD apply to this role if:

  • You have experience managing sales teams in the high ticket alternative education space (Required)

  • You have extensive experience working in lead generation based businesses

  • You are great at managing the qualitative side of sales (culture, training, rep development) AND quantitative side of sales (data, sales metrics, performance KPIs, and quotas)

  • You have extensive experience driving efficiency through tech stack & a process to minimize revenue leakage

  • You understand the importance of sales enablement & can help ideate & give input on sales material

  • You know how to lead and motivate high intensity sales teams 

  • Sales tech and spreadsheets don't stress you out

  • You understand the importance of establishing a feedback loop with marketing

  • You’ve had challenges finding your current role exciting

  • You’re stuck in a mundane repeatable process working in a static environment

  • You believe in the power of data and use it to make informed decisions

  • You enjoy fast paced energetic environments 

  • You LOVE learning new things & having fun at the same time

You SHOULD NOT apply to this role if:

  • You are NOT an independent thinker

  • You don’t have real experience managing high ticket sales teams through data & forecasts 

  • You haven’t managed a sales team with at least 5 or more sales reps

  • If you think it would be lame to help sales teams grow lightening fast

  • If you can’t learn CRM systems and manage through reports

  • You are absolutely clueless when it comes to understanding lead generation

  • You get frustrated easily instead of looking at challenges as a puzzle to solve

  • You are NOT teachable and do NOT seek personal development 

  • You eat your pizza with ranch (may be flexible on this one)

Major Roles & Responsibilities:

  • Evaluates lead flow ratios and rep capacity on a daily basis

  • Works closely with marketing teams on lead flow initiatives to ensure profitable return on ad spend for our accounts

  • Tracks and monitors sales reps’ pipelines to ensure best lead management practices

  • Consistently managing out of the CRM to find and prevent missed opportunities

  • Run all daily sales syncs

  • Create sales trainings for sales training center (STC)

  • Enforce adherence to sales process SOPs

  • Reviews and analyzes calls recordings and creates call reviews for training purposes

  • Helps strategize deals with sales reps to increase sales

  • Maintains projections and manages sales quotas

  • Track and evaluate sales rep performance to make data driven decisions

  • Exemplify the WFS core values & display rep spotlights

  • Review all end of day reports from sales reps

  • Attend all account status meetings

  • Study account offers/product knowledge (training center resident expert)

  • Communicate staffing needs based on capacity & performance 

  • Assist the CSO & recruiting team in interviewing and hiring new sales reps

  • Onboarding, training, and ramping new sales reps

  • Identify sales enablement assets & process improvements

  • Work with the sales integrators on all data, reporting, & CRM accuracy

  • Communicate to sales integrator all tech related tasks

  • Takes complete revenue ownership

Job Type: Full-time

Pay: $120,000.00 - $250,000.00 per year

Compensation package:

  • Bonus opportunities

  • Commission pay

  • Uncapped commission

Schedule:

  • Monday to Friday

Work Location: Remote

Compensation Range: $120K - $250K