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Permanent Remote Call Monitoring Jobs in Spring Hill, KS

e2E

Client Onboarding Consultant (Remote)

Kansas City, MO · Remote

$75K - $90K/yr

Review prospect introduction call notes and recordings to understand client goals, engagement scope ... Develop onboarding request lists, timelines, schedules, and agendas, and actively monitor progress ...

GFT.

Senior Site/Civil Engineer

Kansas City, MO · On-site +1

$125K - $160K/yr

Louis, MO or Marlton, NJ This can be a remote position for the right candidate. * Develop projects ... Monitor projects productivity, quality, and progress * Monitor and resolve technical issues in a ...

NinjaOne

Senior Release Manager

Kansas, KS · On-site +1

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... Monitors release phase progress with metrics. * Defines clear ownership and escalation processes ...

Seasoned Recruitment

Tele-Psychiatrist

Lawrence, KS · Remote

... fully remote, 1099 independent contractor capacity. This role is meticulously designed for ... Develop, implement, and monitor individualized treatment plans for a diverse adult and/or ...

NinjaOne

Senior Data Engineer | Emerging Products

Kansas, KS · On-site +1

$93K - $127K/yr

Location -- We are flexible on remote working from home, if you are located in the USA and reside ... Monitor pipeline health, troubleshoot data quality and performance issues, and continuously improve ...

NinjaOne

Senior Site Reliability Engineer

Kansas, KS · On-site +1

NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management ... S. citizens or lawful permanent residents. *Due to operational policies, NinjaOne is unable to hire ...

Epiq

Database Administrator

Kansas City, MO · Remote

$95K - $115K/yr

Monitoring and validation checks * Monitor database health using native tools and enterprise ... Database Administrator Associate. #LI-KS1 #LI-Remote The Compensation range for this role is $95 ...

Discflo Corporation

Pump Solutions Consultant

Merriam, KS · Remote

$55K - $60K/yr

Overland Park, KS | Hybrid/Remote Available Based on Territory Department: Sales & Business ... Our customers call us when everything else has failed. And the Pump Solutions Consultant is often ...

Angi

Inside Sales Manager

Kansas City, KS · Remote

$75K - $165K/yr

Monitoring proper headcount to meet forecasted goals; Master recruiting, interviewing, and hiring ... This is a remote position and we are seeking candidates who permanently reside in any of the ...

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Permanent Remote Call Monitoring information

See Spring Hill, KS salary details

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How much do permanent remote call monitoring jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for permanent remote call monitoring in Spring Hill, KS is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.22 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a permanent remote call monitoring?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in permanent remote call monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a permanent remote call monitoring specialist?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Spring Hill, KS? For Permanent Remote Call Monitoring jobs in Spring Hill, KS, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Spring Hill, KS look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Spring Hill, KS are:
What cities near Spring Hill, KS are hiring for Permanent Remote Call Monitoring jobs? Cities near Spring Hill, KS with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you

Vulnerability & Cloud Security Program Manager

NinjaOne

Kansas, KS • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

About the role
The Vulnerability & Cloud Security Program Manager leads the enterprise vulnerability management and cloud security posture management (CSPM) programs, ensuring timely identification, assessment, prioritization, and remediation of risks across on-premise, cloud, and application environments. This role leverages modern cloud security and vulnerability management platforms to monitor, analyze, and strengthen our security posture. You will collaborate closely with engineering, DevOps, and infrastructure teams to reduce risk exposure, support compliance obligations, and advance the organization’s overall security maturity.
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, ME, MA, MD, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.
What You’ll Be Doing
  • Lead and operate the full vulnerability management and CSPM lifecycle, ensuring timely discovery, assessment, prioritization, and remediation.
  • Administer and optimize our vulnerability management and CSPM platforms, including policies, integrations, reporting, and automation.
  • Monitor cloud and infrastructure environments to identify misconfigurations, excessive permissions, and compliance drift, primarily in AWS.
  • Partner with engineering and DevOps teams to drive remediation efforts, facilitate triage discussions, and provide technical guidance on complex issues.
  • Align security practices with frameworks such as FedRAMP, NIST CSF, ISO 27001, and CIS Controls.
  • Track and report key KPIs and risk metrics to leadership, including SLA compliance and vulnerability trends.
  • Automate detection, remediation workflows, and tool integrations to enhance efficiency and expand security capabilities
  • Other duties as needed
About You
  • Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or equivalent experience.
  • 5+ years of experience in vulnerability management and at least 2+ years in cloud security.
  • Hands-on experience with CSPM tools, vulnerability detection platforms, and automation (Wiz, AWS Inspector, Nessus, OpenSCAP preferred).
  • Strong understanding of AWS security best practices and cloud-native architectures.
  • Familiarity with vulnerability scoring systems like CVSS and risk-based prioritization.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Security certifications such as CISSP, AWS Security Specialty, or GIAC Cloud Security are a plus.
  • Preferred knowledge of regulatory and compliance frameworks such as PCI DSS, HIPAA, SOX, FedRAMP.
About Us 
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 40,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You’ll Love 
We are a collaborative, kind, and curious community. 
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents.
*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.
Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is$180,000 to $220,000 per year.
For roles based in New York, the base salary hiring range for this position is $180,000 to $220,000 per year.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.